1
ASEBA Secure Browser Launcher ApplicationUser Guide
ASEBA Secure Browser Launcher ApplicationUser Guide
2
CONTENTS
1. INTRODUCTION 32. STARTING THE APPLICATION 3 2.1. USER REGISTRATION 6 2.2. RENEWAL OF E-ZABA CERTIFICATE 6 2.3.STARTINGTHEZAGREBAČKABANKAHOMEPAGEINASECUREENVIRONMENT 7 2.4.USBKEYADMINISTRATION 7 2.5.FILESIGNING 73. APPLICATION UPGRADE 8 3.1.DOWNLOADINGUPGRADESFROMTHESERVER 9 3.2.DOWNLOADINGUPGRADESFROMALOCALDISK 12 3.3.NOTIFICATIONSONAVAILABLEUPGRADES 134. FREQUENTLY ASKED QUESTIONS 15 4.1.WINDOWS7OPERATINGSYSTEM 15 ENABLING “AUTOPLAY” 15 4.2.WINDOWSXPOPERATINGSYSTEM 16 ADMINISTRATOR AUTHORIZATION REQUIRED FOR UPGRADING 16 4.3.PROBLEMSCAUSEDBYIMPROPERHANDLINGOFTHEUSBKEY 17
ASEBA Secure Browser Launcher ApplicationUser Guide
3
1. INTRODUCTION
Inordertousethee-zababusinessbankingservicewiththeUSBKeySecureBrowserdevice,yourcomputerneedstomeetthefollowingrequirements:
TheASEBASecureBrowserLauncherapplicationisstartedfromtheUSBKeyandenablesyouto: n starttheBank’swebpageforcompletingtheuserregistrationandcertificaterenewalprocesses n starttheapplicationfortheUSBKeyadministration n starttheapplicationfortheelectronicsigningoffileswithorders n start an application upgrade n starttheBankhomepagewww.zaba.hr.
2. STARTING THE APPLICATION
Upon insertingtheUSBKey inanavailableUSBport,yourcomputerwillautomaticallyperformall required installations.Afterthemessage“Devicedriversoftwareinstalledsuccessfully”appears,youcancontinueusingtheUSBdevice(Fig.1).
Fig.1–SuccessfulinstallationoftheUSBdriver
Processor PentiumclassRAM 512MB(recommended)Other hardware requirements USB portOperating system Windows7(32-bit,64-bit)
Windows8(32-bit,64-bit)Windows8.1(32-bit,64-bit)Windows10(32-bit,64-bit)
ASEBA Secure Browser Launcher ApplicationUser Guide
4
By insertingtheUSBKey inanavailableUSBportonyourcomputer,click“StartASEBASecureBrowser”tostart theASEBASecureBrowserapplication(Fig.2).
Awindowwillopen,asshowninFig.3.
Uponcompletionofloading,theapplicationicon willappearontheSystemTray.
Fig. 2 – ASEBA Secure Browser – starting the application
Fig. 3 – Loading the application
Fig.4–ApplicationiconontheSystemTray
ASEBA Secure Browser Launcher ApplicationUser Guide
5
Ifthe“AutoPlay”windowfailstoopen(Fig.2),youneedtostarttheapplicationdirectlyfromtheUSBKey.ForthedirectstartingoftheapplicationfromtheUSBKey,choosetheoption“MyComputer”onyourcomputer,anddoubleclicktoselecttheicon
OncethedirectoryfolderoftheUSBdeviceopens,youcanstarttheapplicationbydoubleclickingonthefileSecureBrowserLauncher.exe located inthedirectory\Asseco\ASEBAPKISecureBrowserLauncher.
Ifyouhavesavedthee-zabacertificateonyourUSBKey,awindowforunlockingthedevicewillopen.
EnterthePINandconfirmitbyclickingon (Fig.5).
AfterconfirmingthePIN,theZagrebačkabankahomepagewillautomaticallyappearintheMozillaFirefoxbrowser(Fig.6).
Fig.5–EnteringthePIN
Fig.6–Zagrebačkabankahomepage
ASEBA Secure Browser Launcher ApplicationUser Guide
6
Byselectingtheoption inthePINenteringwindow(Fig.5),furtherapplicationsandallofthemenuswillbeinEnglish.
2.1. USER REGISTRATION
Ifyoudonothavethee-zabacertificatesavedonyourUSBKey,youneedtocompletetheregistrationprocess.
UponinsertingtheUSBKeyinyourcomputer,thepage“e-zabaUserRegistration”willautomaticallyopen.
Inordertostarttheregistrationprocess,choosetheoption“StartRegistration”inthemainmenuoftheASEBASecureBrowserLauncherapplication(Fig.7).
Detailedinstructionsforthee-zabauserregistrationprocessareavailableintheUserRegistrationandUSBKeySecureBrowserDeviceAdministrationGuide,Chapter3–“UserRegistration”.InordertoaccesstheGuide,choosetheoption“Moreinformationonwww.zaba.hr”inthemainmenuoftheASEBASecureBrowserLauncherapplication(menu ,Businessentities,informationandinstructions,INSTRUCTIONS).
2.2. RENEWAL OF e-zaba CERTIFICATE
If30daysorlesshaveremaineduntilthecertificateexpirydate,acertificaterenewalproceduremustbeimplemented.WhenstartingtheASEBASecureBrowserLauncherapplication,amessagesuchastheoneshowninFig.8willappear.
Fig.7–Startingtheregistration
Fig.8–Certificaterenewalmessage
ASEBA Secure Browser Launcher ApplicationUser Guide
7
Ifyouselecttheoption ,thecertificaterenewalpagewillautomaticallyopen,andthenyouneedtofollowtherenewalinstructions.
Ifyoudonotwishtorenewthecertificate,selecttheoption andcontinueusingtheapplication.
Thecertificate renewalprocess canbe started from themainmenuof theASEBASecureBrowser Launcherapplication (Fig.7)byselectingtheoption .Oncethecertificaterenewalpageopens,followtherenewalinstructions.
Wekindlyaskyoutorenewthecertificatebeforetheexpirydate,sothatyoucouldcontinueusingtheASEBASecureBrowserLauncherapplication,andthuse-zaba.Thecertificatecanberenewed30daysbeforetheexpirydateand30daysaftertheexpirydate,however,aftertheexpiryofthecertificatevaliditytheuseofe-zabawillnolongerbepossible.
2.3. STARTING THE ZAGREBAČKA BANKA HOMEPAGE IN A SECURE ENVIRONMENT
InordertostarttheZagrebačkabankahomepagewww.zaba.hrinasecureenvironment,selecttheoption in themainmenu of the ASEBA Secure Browser Launcher application, afterwhich theZagrebačkabankahomepagewillopen(Fig.6).
2.4. USB KEY ADMINISTRATION
TheUSBKeyadministrationcanbestartedfromthemainmenubyselectingtheoption (Fig. 7), afterwhichtheapplication“ASEBAPKIDeviceClient”administrationwillopen.
DetailedinstructionsfortheUSBKeyadministrationareavailableintheUserRegistrationandUSBKeySecureBrowserDeviceAdministrationGuide.InordertoaccesstheGuide,choosetheoption“Moreinformationonwww.zaba.hr”inthemainmenuoftheASEBASecureBrowserLauncherapplication(menu , Business entities, information and instructions,INSTRUCTIONS).
2.5. FILE SIGNING
ForsigningfilesusetheapplicationASEBAFileSecure,whichenablesyoutochecktheBank’selectronicsignature.
Thefilesigningapplicationcanbestartedfromthemainmenu,byselectingtheoption (Fig. 7), after whichthefilesigningapplication“ASEBAFileSecure”willopen.
DetailedinstructionsareavailableintheGuidefortheFileSigningApplication.InordertoaccesstheGuide,selecttheoption“Moreinformationonwww.zaba.hr”inthemainmenuoftheASEBASecureBrowserLauncherapplication(menu ,Businessentities,informationandinstructions,INSTRUCTIONS).
ASEBA Secure Browser Launcher ApplicationUser Guide
8
3. APPLICATION UPGRADE
AnASEBASecureBrowserLauncherapplicationupgradecanbestartedfromthemainmenu,byselectingtheoption (Fig.7).
IfthereisanupdatedversionoftheapplicationonyourUSBKey,butnonewerversionforupgradeisavailableontheserver,amessagewiththeinformationthatthesoftwaresupportisup-to-datewillappear,alongwiththelistofthecurrentlyinstalledcomponentsoftheversion(Fig.9).
Ifanewerapplicationversionisavailableontheserver,awindowasshowninFig.10willappear.
Fig.9–Up-to-dateapplicationversion
Fig.10–Applicationupgradeinformation
ASEBA Secure Browser Launcher ApplicationUser Guide
9
Theoption“Selectlanguage” defines the language of the application upon upgradecompletion. Once you have selected the desired language in this option, each time you start the Secure Browser Launcherapplicationitwillbeinthelanguageyouchoseduringtheupgradeprocess.
Tocontinuewiththeupgrade,selecttheoption afterwhichawindowwiththeinformationondownloadingtheupgradeandtherequirementsoftheapplicationfordownloadingtheupgrade(RAM,diskspace,availability)willappear-(Fig.11).
Byselectingtheoption theupgradeprocesswillbecancelledandyoucancontinueusingthee-zabaserviceandtheSecureBrowser Launcher application.
An application upgrade can be downloadedn fromtheserver,orn fromalocaldisk.
Fig.11–Downloadinganupgrade
3.1. DOWNLOADING UPGRADES FROM THE SERVER
Ifyouselecttheoptiontodownloadupgradesfromtheserver,theupgradeprocesswillcontinuebyclickingon .Duringtheupgradeprocess,themessagesshowninFig.12and13willappear.Uponsuccessfulcompletion,themessage“Upgradingcompletedsuccessfully”willappear(Fig.14).
ASEBA Secure Browser Launcher ApplicationUser Guide
10
Fig.12–Theprocessofdownloadinganupgradefromtheserver
ASEBA Secure Browser Launcher ApplicationUser Guide
11
Fig. 13 – Saving the upgrade to the USB device
Fig.14–Upgradingcompletedsuccessfully
Aftersuccessfulupgrading,ejectyourUSBKeydeviceandinsertitwhenyouwanttouseitagain.
ASEBA Secure Browser Launcher ApplicationUser Guide
12
3.2. DOWNLOADING UPGRADES FROM A LOCAL DISK
Upgradescanberunfromalocaldisk,aswell.Inordertodothat,selecttheoption“Downloadanupgradefromalocaldisk”(Fig.11)andbyclickingon awindowwillappearasshowninFig.15,inwhichyouhavetoselecttheISOfilewiththeupgrade.
Fig.15–Upgradingfromalocaldisk
Fig. 16 – File downloading
Selectthefile„e-zaba_70_hr.iso”fromthelocaldiskandclickon .Furtherupgradeprocedureisidenticaltotheprocessofdownloadingupgradesfromtheserver.
YoucandownloadthefileforlocalupgradingbyenteringtheURLlocationhttps://www.zaba.hr/download/eZaba/e-zaba_70_hr.zipintoanyInternetbrowseronyourcomputer,andthenautomaticallydownloadthefileasshowninFigure16.
ASEBA Secure Browser Launcher ApplicationUser Guide
13
Clickontheoption andwaitforthefiletodownload.Openthefilefolderwhereyousavedthefile.OpentheWinZiptoolyouhaveinstalledonyourcomputertounzipthefileandsaveitin.isoformatrequiredforupgrading.
3.3. NOTIFICATIONS ON AVAILABLE UPGRADES
NotificationsonavailableupgradesappearabovetheASEBASecureBrowserLauncherapplicationiconontheSystemTray: 1.Softwareupgradeavailable–anotificationontheavailabilityofanewerversionofthesoftwareandavailableupgrades(Fig.17).ByclickingonthenotificationasoftwareupgradewindowwillappearasshowninFig.10.
2.Softwareupgraderequired–anotificationonthesoftwareupgradeyouneedtoinstallinordertocontinueusingtheASEBASecureBrowserLauncherapplicationande-zaba(Fig.18).
Fig.17–Softwareupgradeavailable
Fig.18–Softwareupgraderequired
Afterthenotificationontherequiredsoftwareupgradehasappeared,thesoftwareupdatewindowwillappearautomaticallyasshowninFig19.
ASEBA Secure Browser Launcher ApplicationUser Guide
14
Fig.19–Requiredsoftwareupgradewindow
Fig. 20 – Upgrade cancelling
IfyoucanceltheSecureBrowserLauncherapplicationupgrade,youwillnotbeabletousee-zabaandtheSecureBrowserLauncherapplicationuntilyouhavecompletedtheupgradeprocess.Afterclickingon awindowwillappearasshowninFig.20,whereyoucanconfirmthecancellingorcontinuetheupgradeprocessbyclickingon.
3.Checkingavailableupgradesfailed–incaseofaservercommunicationerror,amessagewillappearasshowninFig.21.
Fig..21–Connectiontotheserverfailed
ASEBA Secure Browser Launcher ApplicationUser Guide
15
Byclickingontheabovemessageorbyselectingthesoftwareupgradefromthemainmenu,awindowcontainingthemessagedetailswillappear as shown in Fig. 22.
Fig. 22– Error details
Iftheaboveerrorappears,contactusone-mailezaba@unicreditgroup.zaba.hrorattelephonenumbers:08005678or01/3789100onworkdaysfrom7.00to20.30orSaturdaysfrom8.00to12.30.
4. FREQUENTLY ASKED QUESTIONS4.1. WINDOWS 7 OPERATING SYSTEM
ENABLING“AUTOPLAY“
IfawindowasshowninFig.1failstoappearafteryouhaveinsertedyourUSBKeydevice,dothefollowing:
1.Choose“Start” ,enter“AutoPlay”inthesearchfield(Fig.23)andpress“Enter”,afterwhichawindowwillappearasshownin Fig. 24.
Fig.23–Searching“AutoPlay“
ASEBA Secure Browser Launcher ApplicationUser Guide
16
Fig.24–“AutoPlay”window
Choose“Softwareandgames”option,select“Askmeeverytime”fromthedropdownmenuandthenclickon .
InsertyourUSBKeyonceagainandawindowasshowninFig.2shouldappear.
4.2. WINDOWS XP OPERATING SYSTEM
ADMINISTRATORAUTHORIZATIONREQUIREDFORUPGRADING AdministratorauthorizationisrequiredforsuccessfulupgradingoftheASEBASecureBrowserLauncherapplicationonacomputerwiththeWindowsXPoperatingsystem.
Incaseyoulacktheadministratorauthorizationbutstilltrytoupgradetheapplication,amessageabouttheerrorwillappearasshowninFig25.
Fig.25–Applicationupgradeerror(WindowsXP)
ASEBA Secure Browser Launcher ApplicationUser Guide
17
4.3. PROBLEMS CAUSED BY IMPROPER HANDLING OF THE USB KEY
WekindlyaskyoutofollowtheejectprocedureafterusingyourUSBKeydevice.Otherwise,youmayencounterproblemswhenusingyourUSBdeviceorconnectingtoe-zaba.
PROPERHANDLING
1.AfterusingyourUSBKeyorapplicationsontheUSBKey(e.g.MozillaFirefox,ASEBAFileSecureetc.),closealltherunningapplicationsandexittheASEBASecureBrowserLauncherapplicationbyclickingon inthemainmenu(Fig.7).
2.Right-clicktoselecttheicon ontheSystemTrayandthenclickontheoption(Fig.26).
3.WaitforthemessageshowninFig.27toappearonthescreen,andthenremoveyourUSBdevicefromtheUSBport.
Fig.26–EjectingUSBdevice
Fig.27–USBdevicesafelyremoved
ImproperhandlingoftheUSBdevicemaydisablethestartingofe-zabaviatheMozillaFirefoxportablebrowseronyourUSBdevice.
Ifthisoccurs,awindowasshowninFig.28willappearonyourcomputerscreenwhenstartingtheUSBdeviceandtheASEBA Secure Browser Launcher application.
ASEBA Secure Browser Launcher ApplicationUser Guide
18
Fig.28–”Scanandfix”option
Fig.29–FixingerrorsontheUSBdevice
SOLUTION
1.Selecttheoption“Scanandfix(recommended)”asshowninFig28.Awindowwillappear–tickbothoptions(Fig.29)andclickon
tostarttheerrorfixingprocessonyourUSBdevice.Aftertheprocesshasbeencompleted,enterthemainmenuoftheASEBA
Secure Browser Launcher application and select to open the webpage www.zaba.hr.
Incasethepagefailstoopen,performstep2.
2.Open“MyComputer”anddouble-clickonETOKEN7300(G:)toselectthedisk.Deletethe“Temp”directoryandtrytorestarte-zababyselecting fromthemainmenuoftheASEBASecureBrowserLauncherapplication.IncaseMozillaFirefoxfailstoopen,performstep3.
3.Open“MyComputer”.Right-clickontheETOKEN7300(G:)diskiconandselecttheoption“Format”.AwindowwillappearasshowninFig.30.Select“Start”andwaitfortheformattingtofinish.EnterthemainmenuoftheASEBASecureBrowserlauncherapplicationtoopene-zababyclickingon .
ASEBA Secure Browser Launcher ApplicationUser Guide
19
Savethedata/documentsfromyourETOKEN7300(G:)disktoalocaldiskbeforeselecting“Format”becausetheywillbeerased.
Fig.30–Formatting
June
201
8