B2B customers nowadays act more and more like B2C customers
• They orientate, compare and buy preferably online• Multi-channel and multi-device gain popularity• Fast delivery of products is important• They love brand loyalty programmes
But ...
B2B customers vs B2C customers | 03
In some ways B2B customers act different than B2C customers
• There are more people involved in order trajects• They often have repeating orders• Price is important but relationship is key
04B2B customers vs B2C customers |
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Intershop enables a rich, engaging and intuitive shopping experience
• Multi channel e-commerce, easily manageable• Excellent shopping experience on every device• Personalisation - set up brand loyalty programmes and deliver tailor made shopping deals to each customer
Intershop understands B2B |
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Intershop provides tailor-made B2B features
• Offer your customers a personalized catalogue• Automatically generated offers based on their shopping cart• Easy ordering: upload a file and your order will be processed• Repeate orders within seconds• Customer specific price differentiation• Separate account dashboards for different roles: administrator, decider and buyer
Intershop understands B2B |
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Intershop creates customer loyalty: Shop-in-shop
• Interhop provides the possibility to create a shop-in-shop experience• Your customers can have an own webshop, integrated in your e-commerce platform with their own logs• Orders ordered in the shop in shop will automaticly been forwarded to your order management system
Intershop understands B2B |
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Most important
These Intershop B2B key features bring you more loyal and engaged customers
What’s in it for me? |
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Further more: using Intershop
• Reduces transaction costs• Reduces the proceeding time• Integrates seemlessly with backend systems• Gives better insights about your clients purchase behaviour via advanced reporting tools
What’s in it for me? |
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Using Intershop leaves more time to optimze the relationship with your customers
What’s in it for me? |
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We are experienced
• We implement e-commerce systems for over 15 years• We are an official Intershop partner• We have experience in both enterprise and MKB environments
Tricode and Intershop |
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You are key!
• We listen: your wishes are leading• We think along: we will advise you about every aspect of your
Intershop e-commerce project• We implement Intershop, but we also integrate Intershop with
all your backend systems
Tricode and Intershop |