GENERAL SERVICES AGENCY Facilities and Materials Steve Morgan, Chief Deputy Director
800 South Victoria Avenue Ventura, CA 93009-3000 (805) 654-3806 / Fax (805) 654-3886
Paul S. Grossgold Director
county of ventura
Green Cleaning Policy
and High Performance Cleaning Program
June 1, 2010
Telephone Road Building
General Policies I. Purpose The County of Ventura, General Services Agency, has established this Low Environmental Impact Cleaning Policy to reduce the exposure of building occupants and custodial personnel to potentially harmful chemical contaminants which may also adversely impact the indoor environmental quality. The areas, substrates and facility use patterns have been assessed and a task frequency list has been developed to create the healthiest and most productive indoor environment possible. II. Scope This Green Cleaning policy applies to all cleaning conducted in all parts of the Telephone Road Building, 4651 Telephone Road, Ventura, CA. This policy is overseen by Patrick Squires, Custodial Manager and shall not be revised, changed or updated without management consent.
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III. Goals and Metrics for Success As noted above, the goal of this program is to minimize exposure of building occupants and maintenance personnel to potentially hazardous chemical, biological and particle contaminants which may adversely impact air quality, health, building finishes and systems, and the environment, and to provide a sustainable approach to cleaning and janitorial maintenance. A. Program Goals:
1. Seek to ensure that 100% of cleaning, hard floor and carpet care products meet program sustainability criteria.
2. Seek to achieve 100% of cleaning equipment purchases consistently meet program sustainability criteria.
3. Maintain appropriate standard operating procedures, strategies, and guidelines for critical tasks.
4. Ensure appropriate staff training on an ongoing basis. 5. Respond to occupant feedback to ensure continuous improvement and occupant
satisfaction.
B. Metrics and QA/QC Analysis of the ongoing performance of the Green Cleaning program at the Telephone Road Building will be assessed by a four-part process:
1. Performance will be reviewed with the building committee every four months. 2. Annual meetings with Telephone Road Building custodial staff and relevant
GSA staff to review cleaning performance. 3. Annual occupant survey to elicit feedback. 4. Purchasing related performance will be tracked through compliance with LEED
credit requirements. 5. Based on the findings and performance documented above, a LEED-compliant
custodial effectiveness audit will be conducted on an annual/bi-annual basis. This audit will confirm the overall effectiveness of the green cleaning program in delivering a clean and healthy workplace environment.
IV. Responsible Parties Patrick Squires, Custodial Manager is responsible for developing and managing the implementation of the Green Cleaning Policy and Plan. Personnel involved with various elements of the green cleaning program shall carry out their tasks according to this policy, and report all relevant activities to the aforementioned parties. To ensure an effective and coordinated effort, the building staff responsible for overseeing the Green Cleaning Policy and Plan shall review all proposed cleaning activities before implementation.
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Green cleaning strategies for the property shall include actions performed by the following contractor: Function Company Name Primary Contact Phone Housekeeping Kelly Cleaning David Isaac 644-5308 V. Time Period This policy was formally adopted on June 1, 2010 and will remain in place, with amendments and revisions, during the County’s occupancy of the building.
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Green Cleaning Procedures and High Performance Cleaning Program
The Telephone Road Building custodial staff will conduct cleaning of the building in accordance with the following guidelines for purchasing, product selection and use, waste management, training, and related affairs. An overall cleaning task frequency list which details the type and frequency of cleaning will guide the specific regularity and nature of cleaning tasks in the building. Part I – Use of Sustainable Cleaning Products, Equipment and Materials
A. Cleaning Products and Related Materials
1. Cleaning Products Management of the Telephone Road Building will seek to purchase and utilize, wherever possible, cleaning products and materials that meet the following sustainability critera. a. Sustainability Criteria: Green Seal GS-37, for general-purpose, bathroom, glass and carpet cleaners used for industrial and institutional purposes.
• Environmental Choice CCD-110, for cleaning and degreasing compounds.
• Environmental Choice CCD-146, for hard surface cleaners.
• Environmental Choice CCD-148, for carpet and upholstery care. Disinfectants, metal polish, floor finishes, strippers or other products not addressed by the above standards meet one or more of the following standards for the appropriate category:
• Green Seal GS-40, for industrial and institutional floor care products.
• Environmental Choice CCD-112, for digestion additives for cleaning and odor control.
• Environmental Choice CCD-113, for drain or grease traps additives.
• Environmental Choice CCD-115, for odor control additives.
• Environmental Choice CCD-147, for hard floor care.
• California Code of Regulations maximum allowable VOC levels for the specific product category.
Hand soaps meet one or more of the following standards:
• No antimicrobial agents (other than as a preservative) except where required by health codes and other regulations (i.e., food service and health care requirements).
• Green Seal GS-41, for industrial and institutional hand cleaners.
• Environmental Choice CCD-104, for hand cleaners and hand soaps. The use of microfiber tools and wipes is required wherever appropriate/feasible.
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b. Approved Product List The products listed below are approved for use. Products not listed here must be submitted for approval prior to use.
Product Type Manufacturer / Product Name Sustainability Criteria Met
Glass Cleaner JohnsonDiversey / Skylight Green Seal Certified
All Purpose Degreaser JohnsonDiversey / Power Bolt
Non-corrosive, biodegradable, VOC compliant, meets USDA 1998 C1 guidelines
RR Disinfectant JohnsonDiversey / Frequency 256 Environmentally Preferred Product.
In addition, staff will maintain a log that details all housekeeping chemicals used or stored on site, along with the Material Safety Data Sheets (MSDS), Technical Bulletins and information on the dispensing and dilution equipment used. 2. Janitorial Paper Products Management of the Telephone Road Building will seek to purchase and utilize, wherever possible, janitorial paper products that meet the following sustainability critera: a. Sustainability Criteria
Disposable janitorial paper products meet the minimum requirements of one or more of the following programs for the applicable product category:
• U.S. EPA Comprehensive Procurement Guidelines for Janitorial Paper and Plastic Trash Can Liners.
• Green Seal GS-09, for paper towels and napkins.
• Green Seal GS-01, for tissue paper.
• Environmental Choice CCD-082, for toilet tissue.
• Environmental Choice CCD-086, for hand towels.
• Janitorial paper products derived from rapidly renewable resources or made from tree-free fibers.
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b. Approved Products
Product Type Manufacturer / Product Name Sustainability Criteria Met
Toilet Seat Covers, DS-5000
Discrete 20% Post-Consumer Content
100 Pk of Liners, 40x48 Roll Pack None
1000 Pk Liners, 24x24 Roll Pack None
250 Pk Liners, 33x40 Roll Pack None
Bath Tissue, Jumbo Roll Livi Derived from Rapidly Renewable Materials
Bath Tissue, Toilet Roll Livi Derived from Rapidly Renewable Materials
Envirox Multi-fold Towel Wausau Green Seal GS-09
3. Trash Bags Management of the Telephone Road Building will seek to purchase and utilize, wherever possible, trash bags that meet the following sustainability critera: a. Sustainability Criteria
• U.S. EPA Comprehensive Procurement Guidelines for Janitorial Paper and Plastic Trash Can Liners. Trash bags should have at a minimum 10% post-consumer recycled content or be derived from a rapidly renewable source
b. Approved Products INSERT APPROVED PRODUCTS LIST HERE – Paul – Any chance we can make this change at TRB and use compliant trash bags?
Product Type Manufacturer / Product Name Sustainability Criteria Met
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B. Cleaning Equipment Management of the Telephone Road Building will seek to purchase and utilize, wherever possible, cleaning equipment that meets the following sustainability criteria, as relevant:
a. Sustainability Criteria
• Vacuum cleaners are certified by the Carpet and Rug Institute “Green Label” Testing Program for vacuum cleaners and operate with a sound level of less than 70dBA.
• Carpet extraction equipment used for restorative deep cleaning is certified by the Carpet and Rug Institute’s “Seal of Approval” Testing Program for deep-cleaning extractors.
• Powered floor maintenance equipment, including electric and battery-powered floor buffers and burnishers, is equipped with vacuums, guards and/or other devices for capturing fine particulates and operates with a sound level of less than 70dBA.
• Propane-powered floor equipment has high-efficiency, low-emissions engines with catalytic converters and mufflers that meet the California Air Resources Board (CARB) or Environmental Protection Agency (EPA) standards for the specific engine size and operate with a sound level of less than 90dBA.
• Automated scrubbing machines are equipped with variable-speed feed pumps and on-board chemical metering to optimize the use of cleaning fluids. Alternatively, the scrubbing machines use only tap water with no added cleaning products.
• Battery-powered equipment is equipped with environmentally preferable gel batteries.
• Powered equipment is ergonomically designed to minimize vibration, noise, and user fatigue.
• Equipment is designed with safeguards, such as rollers or rubber bumpers, to reduce potential damage to building surfaces.
A log will be kept for all powered housekeeping equipment to document the date of equipment purchase and all repair and maintenance activities and include vendor cut sheets for each type of equipment in use in the log. b. Approved Equipment
Equipment Type Manufacturer / Model Sustainability Criteria Met
Carpet Extractor Windsor / ClipperTM 12 CRI-LEED compliant
Hip Vacuum ProTeam / Tail Vac CRI-LEED compliant
Vacuum Cleaner Lindhaus / Lindhaus RX HEPA CRI-LEED compliant
Vacuum Cleaner Tornado / CV 30 CRI-LEED compliant
Mopping Bucket Rubbermaid / Microfiber Press Wring Bucket n/a
Floor Cleaning Kit Rubbermaid / PulseTM Floor Cleaning Kit n/a
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Dust Mops Rubbermaid / 18” & 24” Dust Mops n/a
Wet Pad Scrubber Rubbermaid / 18” & 24” Wet Pad Scrubbers n/a
C. Cleaning Chemicals
1. Use of Concentrates Wherever feasible, Telephone Road custodial staff will utilize chemical concentrates dispensed from portion-controlled closed dilution systems. Paul – Are we currently using any? Can we identify the products we use?
2. Chemical Training, Handling & Storage Procedures relating to chemical handling, storage and related training are governed by the County of Ventura Chemical Storage Guidelines and Hazard Communication Program, as published on November 2, 2009 and attached to this document as Attachment A. This document details procedures for chemical procurement, distribution, storage and disposal (Section 6), labeling (Section 9) and Training (Section 10).
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Part II – Procedures and Strategies for Program Implementation
A. General Procedures and Strategies
Paul – In this section, we need to include our actual protocols for cleaning various surfaces and spaces of the building. This will include a number of general spaces types (I’ve suggested some below) and a few specific areas (headers included).
A. Hard Floor and Carpet Care a. Mopping b. Vaccuming/Carpet Cleaning c. Hard Floor Stripping/Burnishing/Etc…
B. Restroom Maintenance C. Window and Glass Cleaning D. Entryway Mat Maintenance E. Exterior Cleaning Procedures F. Protection of Particularly Vulnerable Occupants
B. Hand Hygiene Management of the Telephone Road Building will exclusively provide hand soaps that do not contain antimicrobial agents, other than as a preservative system, except where required by health codes and other regulations, such as food service and health care requirements. All occupants and employees will be encouraged, by signage or other means, to wash hands after using the restroom and before returning to work. In addition, where feasible waterless alcohol-based hand sanitizer will be provided in appropriate locations. PY – I wrote the above – OK?
C. Occupant Feedback If there are issues with cleanliness, odors or product effectiveness, the occupants of the Telephone Road building can call Maintenance Dispatch at (805)654-3878 and submit a work order for additional cleaning or to report a problem with a product. In addition, the Building Committee meetings, which consist of the supervisors from every department occupying the building, meet every four months to discuss various issues, including cleaning effectiveness. All restrooms have signs that state “If this restroom needs attention, please contact GSA at 654-3878” and “Please wash your hands after using the restroom and before returning to work” at the exit of each restroom. D. Staffing and Training
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1. Staffing Plan
This section should explain how custodial staffing works – the number of people, their hours of activity, etc…
2. Staff Training
i. General Training Management of the Telephone Road Building will ensure that all custodial staff receives training, on the use, maintenance and disposal of cleaning chemicals, cleaning wastes, floor care stripping wastes, dispensing equipment and packaging.
Management will maintain documentation of each person’s specific training dates specifying the subject and length of the training. Each custodian will receive eight (8) hours of training per year on these and related green cleaning topics.
ii. Training in Chemical Use Training requirements relating to chemical handling, storage and related issues are governed by Section 10 of the County of Ventura Chemical Storage Guidelines and Hazard Communication Program, as published on November 2, 2009 and attached to this document as Attachment A.
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GENERAL SERVICES AGENCY Hall of Administration 800 South Victoria Avenue, L#1000 Ventura, CA 93009 (805) 654-3700
Paul S. Grossgold Director
county of ventura
Date: November 2, 2009
To: Allyn Cahoon, Hector Orozco, Jim Penny, Paul Bell, Rob Harris, Roland Berg, Steve McLaughlin, Jay Anderson From: Paul R. Young SUBJECT: CHEMICAL STORAGE GUIDELINES AND HAZARD COMMUNICATION PROGRAM The County of Ventura, General Services Agency strives to minimize the purchase of, use, handling, and storage of hazardous chemicals whenever possible. Where such chemicals are necessary for the successful operation and maintenance of the building, we are required to comply with the attached Chemical Storage Guidelines and Hazard Communication Program. These documents provide guidance and list requirements for handling, labeling, and storage of chemicals; Material Safety Data Sheets (MSDS); training; spill response; and emergency procedures. Please ensure we comply with all these requirements and review them with your staff. c: Rosalind Harris
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Glenn Hemme Paula Oberst
Attachments: Hazardous Communication Program
Chemical Storage Guidelines
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County of Ventura
General Services Agency Maintenance Division
Telephone Road Building Building Materials Product Inventory
Item Product Description Manufacturer Category
1 Adhesive Caulk Kwik Seal Adhesive
2 Cove/Base 7200 Roberts Adhesive
3 Hand cleaner Gojo Body Cleaner
4 Patching Compound Fastset 40 Westpak Cementuous
5 Car Wash Turtle Wax Cleaner
6 Formula 505 ZEP Cleaner
7 Scrubs Hand Sanitizer Wipes ITW Dymon Cleaner
8 Nu-Brite Coil Cleaner Calgon Cleaner
9 Lime Remover Gen Labs - Lime Gone Cleaner
10 CrackShot Spacking Paste DAP Paint
11 Interior latex low sheen pearl white Dunn Edwards Paint
12 Permasheen Dunn Edwards Paint
13 Primer Stain killer Zinsser Paint
14 Orange Peel Spray Texture Homax Paint
15 Sealer/Primer Kilz Paint
16 Dem-Kote Dayton Electric Mfg. Co Paint
17 Dynaflex 230, Latex, Clear DAP Sealant
18 Refrigeration Micro Leak Dectector Big Blue Solution
19 Surface prep Mineral Spirits Klean Strip Solvent
20 Goof Off Remover Goof Off Solvent
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County of Ventura General Services Agency
Custodial Division Paper and Cleaning Inventory
Item # Product Description Manufacturer Category Green
1 Chlorine, Bleach Clorox Chemical
2 Cleaner, Skylight Ramsey Glass Cleaner GS
3 Cleaner, PowerBolt Ramsey All Purpose Degreaser
C1
4 H202 Orange Cleanline Multipurpose Cleaner GS
5 Metal Cleaner & Polish Triple S Cleaner
6 Mineral Shock Envirox Reduced Toxicity Cleaner
GS
7 Gum Remover Triple S Cleaner
8 Room Deordorizer Ramsey Kill Odor
9 Toilet Seat Covers, DS-5000 Discrete Paper 20% RC
10 100 Pk of Liners, 40x48 Roll Pack Paper
11 1000 Pk Liners, 24x24 Roll Pack Paper
12 250 Pk Liners, 33x40 Roll Pack Paper
13 Bath Tissue, Jumbo Roll Livi Paper RR
14 Bath Tissue, Toilet Roll Livi Paper RR
15 Envirox Multi-fold Towel Wausau Paper GS
16 Head to Toe Soap United Sanitary
Soap Non-AB
17 Frequency 256 Ramsey Disinfectant EPP
18 Censor Vandalism Remover Triple S Cleaner
19 Command Air Triple S Odor Neutralizer
20 Boardwalk Ramsey Floor Finish
21 Terra Green Brulin Floor Stripper GS
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22 Sunshine Two House Sanitary
Neutral Cleaner
23 Maintex Grip Maintex Floor Cleaner
24 Topline Pre-Burnish 3M Floor Conditioner
25 3 in 1 3M Floor Cleaner
Item # Product Description Manufacturer Category Green
26 Lemon Oil Furniture Polish Wonder Furniture Polish
27 Disinfectant Spray Lysol Disinfectant
28 Lemon Fresh Polish Guardsman Polish
29 Jet Stream Carpet Cleaner Buckeye Extraction Carpet Cleaner
30 Anti-Foam Steam Cleaner Maintex Cleaner
31 Lime Gone GenLabs Lime Scale Remover
32 Trouble Shooter 3M Baseboard Stripper
33 Display Infrequent Maintenance
Brulin Floor Cleaner
34 Rely On Hand Spray Dupont Antiseptic Hand Spray
Legend
GS Green Seal
C1 C1 Guidelines
RR Rapidly Renewable
EPP Environmentally Preferred Product
Non-AB
Non-Anti-Bacterial
% RC % Recycle Content