EMPLOYEES FIRST ,CUSTOMERS SECOND .Pritham P. Shetty

ABOUT THE AUTHOR

“Blue ocean droplets” “Car without Breaks “

MIRROR MIRROR

Point A

Point B

Credibility

Self Determination

Intimacy Reliability

USING TRANSPARENCY TO BUILD TRUST

INVERTING THE MANAGEMENT PYRAMID

Value Zone

INVERTED TRIANGLE

RECASTING THE OFFICE OF THE CEO

The Value Portal Smart Service Desk

Thank You