Introduction
General Notes and Information It is strongly recommended that you read through the entire exercise prior to starting. Not all instructions
can be provided in a linear manner.
The following symbols are used to indicate important information, as described below.
An arrow highlights an important instruction that must not be overlooked.
A text box prompts you to write down an important piece of information.
Each student or group will be assigned a unique two-digit identifier. This identifier is used in all exercises to
uniquely identify your data. Whenever you see ## in these exercises, replace it with your identifier.
Always work with your data.
Business Process Overview The fulfillment process in GBI is initiated when the company receives a customers inquiry and creates and
internal sales quotation. In this exercise we assume that the customer has agreed to place to place the order
with GBI. You will receive the purchase order for the materials and then create an internal sales order. Next,
you will prepare the goods for shipping and ship them to the customer, along with an invoice. Finally, you
will receive the payment and post it to the customers account.
Chapter 05: Fulfillment
Exercise 05-02: Basic Fulfillment Processes
Multi Company Code
Rev: 01/17/2011
Name(s):
Course & Selection:
Identifier:
Client:
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Chapter 05: Fulfillment
Exercise 05-02
Page 2 of 30
Receive Customer
Inquiry
Create & Send Quotation
Receive Customer Purchase
Order
Create Sales Order
Prepare Shipment
(Pick & Pack)
Send Shipment
(Ship)
Create & Send Invoice
Recieve Payment Post Payment
Exercise Prerequisites Exercise 4-2 GBI Basic Procurement Process-MCC (to procure inventory to sell in this exercise)
Exercise 5-1 GBI Review Fulfillment Master Data-MCC
Exercise Workflow
Exercise Deliverables Deliverables are consolidated into one worksheet at the end of this exercise. For this exercise you will need
the following deliverables:
In the System:
Creation of a quotation
Creation of an internal sales order
Shipment of goods
Create and send the invoice
Post customer payment
On Paper:
Answers to the Questions
Your may be assigned additional deliverables. Make certain to check with your instructor.
--------------------------------------------------------------------------------------------------------------------
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Chapter 05: Fulfillment
Exercise 05-02
Page 3 of 30
Receive Customer
Inquiry
Create & Send
Quotation
Receive Customer Purchase
Order
Create Sales Order
Prepare Shipment
(Pick & Pack)
Send Shipment
(Ship)
Create & Send Invoice
Recieve Payment
Post Payment
Step 1: Receive Customer Inquiry
In this step, you will look over the inquiry that you received from a customer.
This step has no SAP activity associated with it. You have received an inquiry from a customer, DC Bikes,
requesting a price quotation for a list of products. It reads:
To Whom It May Concern:
My name is Jeremy Jones and I am a purchasing agent for DC Bikes in our nations great capital,
Washington D.C.. I was looking through your catalog and would like to receive a quote for the following
items:
Quantity Item Your Material Number.
20 Elbow Pad EPAD10##
15 Road Helmet RHMT10##
12 Repair Kit RKIT10##
10 Off Road Helmet OHMT10##
5 Knee Pad KPAD10##
A quote by email or fax would be ideal.
Thanks,
Jeremy Jones
Purchasing Agent
DC Bikes
1300 Pennsylvania Ave, 20004 Washington DC
Fax: (517) 555-1234
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Chapter 05: Fulfillment
Exercise 05-02
Page 4 of 30
Exercise Deliverables
In the System
None
----------------------------------------------------------------------------------------------------------
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Chapter 05: Fulfillment
Exercise 05-02
Page 5 of 30
Receive Customer
Inquiry
Create & Send
Quotation
Receive Customer Purchase
Order
Create Sales Order
Prepare Shipment
(Pick & Pack)
Send Shipment
(Ship)
Create & Send Invoice
RecievePayment
Post Payment
Step 2: Create and Send Customer Quotation
In this step, you will create and send a quotation in response to the inquiry you received in the previous
step.
This step is a response to the inquiry. It involves creating a quotation and forwarding it to the customer. For
this exercise, the quote will be printed out. Alternatively, it could be transmitted electronically.
Step 2.1: Navigate to the transaction to create & send a quotation:
Q1. What is the transaction code to create a new Quotation: -------------
Q2. What is the transaction code to change an existing Quotation: ------
Q3. What is the transaction code to display an existing Quotation: ------
Step 2.2: In the Create Quotation: Initial Screen: enter the following information:
Field Name Data Entry
Quotation type Quotation
Sales Organization Code for your US East
Distribution channel Wholesale
Division Accessories
Navigation
Logistics Sales and Distribution Sales Quotation Create
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Chapter 05: Fulfillment
Exercise 05-02
Page 6 of 30
(ENTER)
At the top of the screen enter the following information:
If you have trouble finding your version of DC Bikes when searching for customer number, increase
the Maximum No. of Hits
In the Item Overview tab enter the following information:
Field Name Data Entry
Valid to Date one month from today
Material Include here the material numbers for the goods
requested in Mr. Jones e-mail one per line
Order Quantity Enter the quantities requested
(ENTER)
(SAVE)
Q4. What was your quotation number: ------------------------------------------
Review Order Status
Look at the Document Flow in transaction code VA23. Go to the top of the screen and choose:
Environment Display Document Flow. This screen displays the current status of the order.
Throughout the exercise, you will view the document flow to see how the status changes as we
complete more of the process steps.
Field Name Data Entry
Quotation Leave blank (system auto-assigns number)
Sold-to party Code for your Customer DC Bikes
Ship-to party Leave blank (system assigns the ship-to party
automatically)
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Chapter 05: Fulfillment
Exercise 05-02
Page 7 of 30
Q5. What is the quotations current status: --------------------------------
Refer to the previous exercise for instructions on how to review your material inventory balance. Review
the inventory, and answer the following questions.
Q6. How many Elbow Pads are in unrestricted stock: ----------------------
Q7. How many Road Helmets are in unrestricted stock: -------------------
Q8. How many Repair Kits are in unrestricted stock: -----------------------
Q9. How many Off Road Helmets are in unrestricted stock: ---------------
Q10. How many Knee Pads are in unrestricted stock: ------------------------
Refer to the previous exercise for instructions to review your vendors accounts receivable balance. Review
the vendor balances and answer the following questions.
Q11. What is your customer number for DC Bikes: ---------------------------
Q12. What is DC Bikes debit balance: -------------------------------------
Exercise Deliverables
In the System:
Creation of a quotation
On Paper:
Answers to the Questions
------------------------------------------------------------------------------------------------------------------------
For use with Magal / Word: Integrated Business Process with ERP; Copyright 2011 John Wiley and Sons Publishers, Inc
Chapter 05: Fulfillment
Exercise 05-02
Page 8 of 30
Receive Customer
Inquiry
Create & Send Quotation
Receive Customer Purchase
Order
Create Sales Order
Prepare Shipment
(Pick & Pack)
Send Shipment
(Ship)
Create & Send Invoice
Recieve Payment Post Payment
Step 3: Receive Customer Purchase Order
In this step, you will look over the purchase order received from the customer you had previously sent a
quotation to.
You now receive the following purchase order from your customer. This step has no SAP activity associated
with it.
For use with Magal / Word: Integrated Business Process with ERP; Copyright 2011 John Wiley and Sons Publishers, Inc
Chapter 05: Fulfillment
Exercise 05-02
Page 9 of 30
Review Order Status
Look at the Document Flow in VA23. Go to the top of the screen and choose: Environment
Display Document Flow. This screen displays the current status of the order. Throughout the
exercise, you will view the document flow to see how the status changes as we complete more of the
process steps.
Q13. What is the quotations current status: ----------------------------------
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Chapter 05: Fulfillment
Exercise 05-02
Page 10 of 30
Refer to the previous exercise for instructions on how to review your material inventory balance. After you
review the inventory, answer the following questions.
Q14. How many Elbow Pads are in unrestricted stock: -----------------------
Q15. How many Road Helmets are in unrestricted stock: --------------------
Q16. How many Repair Kits are in unrestricted stock: ------------------------
Q17. How many Off Road Helmets are in unrestricted stock: ----------------
Q18. How many Knee Pads are in unrestricted stock: ------------------------
Refer to the previous exercise for instructions on how to review your customers accounts receivable balance.
After you review the customers balances, answer the following questions.
Q19. What is the DC Bikes debit balance: -----------------------------------
Exercise Deliverables
In the System:
None
On Paper:
Answers to the Questions
----------------------------------------------------------------------------------------------------------
For use with Magal / Word: Integrated Business Process with ERP; Copyright 2011 John Wiley and Sons Publishers, Inc
Chapter 05: Fulfillment
Exercise 05-02
Page 11 of 30
Receive Customer
Inquiry
Create & Send Quotation
Receive Customer Purchase
Order
Create Sales Order
Prepare Shipment
(Pick & Pack)
Send Shipment
(Ship)
Create & Send Invoice
Recieve Payment Post Payment
Step 4: Create Sales Order With Reference to a Quotation
In this step, you will create a sales order from the purchase order you received in the previous step.
You can now create a sales order by referencing the quotation we created in Step 2. If necessary, you can
add or delete line items and change quantities.
Step 4.1: Navigate to the transaction to create sales order:
Step 1.1:
Step 1.2:
Step 1.3:
Q20. What is the transaction code to create a Sales Order: -----------------
Q21. What is the transaction code to change a Sales Order: ----------------
Q22. What is the transaction code to view a Sales Order: -------------------
Step 4.2: In the Create Sales Order: Initial Screen enter the following information:
Field Name Data Entry
Order Type Standard Order (OR)
Sales Organization UE##
Distribution channel Wholesale
Division Accessories
Navigation
Logistics Sales and Distribution Sales Order Create
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Chapter 05: Fulfillment
Exercise 05-02
Page 12 of 30
Click on the button.
Enter the number of the quotation created in Step 2 in the text box by Quot.
Select . The system copies the details of the quotation into the Sales Order.
If you are brought to the Availability Control screen, you will have to go within Complete Delivery section and
confirm the delivery date by clicking button (NOT the typical Enter key) for each item.
In the Create Standard Order: Overview screen, enter the following data:
Q23. How much is the Net Value: ----------------------------------------
Q24. What is the value in the Payment Terms field: ------------------------
(ENTER)
If a warning about Default date not copied into existing schedule lines, confirm twice the pop-up too
by clicking (ENTER).
Verify details by looking over the Sales Order.
(SAVE). If the system complains about the default date, hit (ENTER) twice.
The system generates a document number for the Sales Order, which is displayed on the screen as: Standard
Order ________ has been saved.
Field Name Data Entry
Req. Deliv. Date One week from now
PO number Enter external PO # preceded by your indentifier
from Step #3
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Chapter 05: Fulfillment
Exercise 05-02
Page 13 of 30
Q25. What is your Sales order number: ----------------------------------------
Review Order Status
Look at the Document Flow in VA23. Go to the top of the screen and choose: Environment
Display Document Flow. This screen displays the current status of the order. Throughout the
exercise, you will view the document flow to see how the status changes as we complete more of the
process steps.
Q26. What is the quotations current status: ---------------------------------
Refer to the previous exercise for instructions on how to review your material inventory balance. After you
review this inventory, answer the following questions.
Q27. How many Elbow Pads are in unrestricted stock: -----------------------
Q28. How many Road Helmets are in unrestricted stock: --------------------
Q29. How many Repair Kits are in unrestricted stock: ------------------------
Q30. How many Off Road Helmets are in unrestricted stock: ----------------
Q31. How many Knee Pads are in unrestricted stock: ------------------------
Refer to the previous exercise for instructions on how to review your customers accounts receivable balance.
After you review the customers balances, answer the following questions.
Q32. What is DC Bikes debit balance: ----------------------------------------
Exercise Deliverables
In the System:
Creation of a sales order with reference to a quotation
On Paper:
Answers to the Questions
----------------------------------------------------------------------------------------------------------
For use with Magal / Word: Integrated Business Process with ERP; Copyright 2011 John Wiley and Sons Publishers, Inc
Chapter 05: Fulfillment
Exercise 05-02
Page 14 of 30
Receive Customer
Inquiry
Create & Send Quotation
Receive Customer Purchase
Order
Create Sales Order
Prepare Shipment
(Pick & Pack)
Send Shipment
(Ship)
Create & Send Invoice
Recieve Payment Post Payment
Step 5: Pick and pack material for the order
In this step, you will prepare shipment for the sales order you received by picking and packing the
appropriate goods from storage.
In this step you will pick and pack the order and prepare it for shipment.
Step 5.1: Navigate to the transaction to prepare the shipment:
Q33. What is the transaction code to Pick and Pack Materials: --------------
Step 5.2: In the Outbound Delivery Create: Overview screen enter the following information:
(ENTER) The system automatically enters the items and quantities from the sales order that are
scheduled to be delivered.
Field Name Data Entry
Shipping point Code for your Miami Plant
Selection date Seven days from today (the same shipping date
entered in Sales Order)
Order Order number of the sales (standard) order created
above
Navigation
Logistics Sales and Distribution Shipping and Transportation Outbound
Delivery Create Single Document With Reference to Sales Order
For use with Magal / Word: Integrated Business Process with ERP; Copyright 2011 John Wiley and Sons Publishers, Inc
Chapter 05: Fulfillment
Exercise 05-02
Page 15 of 30
Enter the following information in the Picking Tab for each material:
(SAVE)
Q34. What was your Outbound Delivery note number: ---------------------
Review Order Status
Look at the Document Flow in transaction code VA23. Go to the top of the screen and choose:
Environment Display Document Flow. This screen displays the current status of the order.
Throughout the exercise, you will view the document flow to see how the status changes as we
complete more of the process steps.
Q35. What is the standard orders current status: ---------------------------
Refer to the previous exercise for instructions on how to review your material inventory balance. Review the
inventory, and answer the following questions.
Q36. How many Elbow Pads are in unrestricted stock: ----------------------
Q37. How many Road Helmets are in unrestricted stock: -------------------
Q38. How many Repair Kits are in unrestricted stock: -----------------------
Q39. How many Off Road Helmets are in unrestricted stock: ---------------
Q40. How many Knee Pads are in unrestricted stock: -----------------------
Field Name Data Entry
Plnt Code for your Miami Plant
Sloc Code for your Trading Goods
Picked Qty Full order amount (although partial orders are
allowed)
For use with Magal / Word: Integrated Business Process with ERP; Copyright 2011 John Wiley and Sons Publishers, Inc
Chapter 05: Fulfillment
Exercise 05-02
Page 16 of 30
Refer to the previous exercise for instructions on how to review your customers accounts receivable balance.
After you review the customers balances, answer the following questions.
Q41. What is DC Bikes debit balance: --------------------------------------
Exercise Deliverables
In the System:
Outbound delivery
On Paper:
Answers to the Questions
----------------------------------------------------------------------------------------------------------
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Chapter 05: Fulfillment
Exercise 05-02
Page 17 of 30
Receive Customer
Inquiry
Create & Send Quotation
Receive Customer Purchase
Order
Create Sales Order
Prepare Shipment
(Pick & Pack)
Send Shipment
(Ship)
Create & Send Invoice
Recieve Payment Post Payment
Step 6: Post Goods Issue (Ship goods)
In this step, you will send the shipment of goods to fulfill your order to your customer.
Creating the post goods issue (shipping) reduces unrestricted stock to reflect the quantity shipped. It also
indicates a change in the ownership of the goods.
Step 6.1. Navigate to the transaction to send the shipment:
Q42. What is the transaction code to Post the Goods Issue: -----------------
Step 6.2. In the Change Outbound Delivery ####### Change: Overview screen enter the
following information
(ENTER)
Select the button at the top. The system returns a message indicating a (saved) change
to the delivery note.
(ENTER)
Field Name Data Entry
Outbound Delivery Enter the delivery note number from Step 5
Navigation
Logistics Sales and Distribution Shipping and Transportation Outbound
Delivery Change Single Document
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Chapter 05: Fulfillment
Exercise 05-02
Page 18 of 30
Review Order Status
Look at the Document Flow in VA23. Go to the top of the screen and choose: Environment Display
Document Flow. This screen displays the current status of the order. Throughout the exercise, you
will view the document flow to see how the status changes as we complete more of the process
steps.
Q43. What is the outbound deliverys current status: ------------------------
Refer to the previous exercise for instructions on how to review your material inventory balance. Review the
inventory, and answer the following questions.
Q44. How many Elbow Pads are in unrestricted stock: -----------------------
Q45. How many Road Helmets are in unrestricted stock: ----------------------------
Q46. How many Repair Kits are in unrestricted stock: ------------------------
Q47. How many Off Road Helmets are in unrestricted stock: --------------------------
Q48. How many Knee Pads are in unrestricted stock: -------------------------
Refer to the previous exercise for instructions on how to review your customers accounts receivable balance.
After you review the customers balances, answer the following questions.
Q49. What is DC Bikes debit balance: ----------------------------------------
Exercise Deliverables
In the System
Goods issue was posted
On Paper:
Answers to the Questions
----------------------------------------------------------------------------------------------------------
For use with Magal / Word: Integrated Business Process with ERP; Copyright 2011 John Wiley and Sons Publishers, Inc
Chapter 05: Fulfillment
Exercise 05-02
Page 19 of 30
Receive Customer
Inquiry
Create & Send Quotation
Receive Customer Purchase
Order
Create Sales Order
Prepare Shipment
(Pick & Pack)
Send Shipment
(Ship)
Create & Send Invoice
Recieve Payment Post Payment
Step 7: Create & Send Invoice
In this step, you will create and send an invoice to your customer.
Once the post goods issue has been generated, you can bill your customer for the shipped goods.
Step 7.1. Navigate to the transaction to create & send the invoice:
Q50. What is the transaction code to create a billing document: ------------
The system should select by default the last delivery document you created.
Step 7.2. Highlight the line that displays your delivery document by clicking on the square
button to the left of the line.
(ENTER) The system displays the customer and the materials listed in the delivery document along
with total values to be billed. Note the Net Value of the billing items for Step 8.
(SAVE). The billing document number is displayed at the bottom of the screen.
Q51. What was the document number for the Customer Invoice: ------------
(BACK)
Navigation
Logistics Sales and Distribution Billing Billing Document Create
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Chapter 05: Fulfillment
Exercise 05-02
Page 20 of 30
In the real world you would be mailing this invoice to your customer.
Review Order Status
Look at the Document Flow in VA23. Go to the top of the screen and choose: Environment Display
Document Flow. This screen displays the current status of the order. Throughout the exercise, you
will view the document flow to see how the status changes as we complete more of the process
steps.
Q52. What is the Invoices current status: --------------------------------------
Q53. What is the Accounting Documents current status: ---------------------
Refer to the previous exercise for instructions on how to review your material inventory balance. Review the
inventory, and answer the following questions.
Q54. How many Elbow Pads are in unrestricted stock: -----------------------
Q55. How many Road Helmets are in unrestricted stock: --------------------
Q56. How many Repair Kits are in unrestricted stock: ------------------------
Q57. How many Off Road Helmets are in unrestricted stock: ----------------
Q58. How many Knee Pads are in unrestricted stock: ------------------------
Refer to the previous exercise for instructions on how to review your customers accounts receivable balance.
After you review the customers balances, answer the following questions.
Q59. What is DC Bikes debit balance: ------------------------------------------
Q60. What is DC Bikes credit balance: ------------------------------------------
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Chapter 05: Fulfillment
Exercise 05-02
Page 21 of 30
Exercise Deliverables
In the System
Billing document was created
On Paper:
Answers to the Questions
----------------------------------------------------------------------------------------------------------
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Chapter 05: Fulfillment
Exercise 05-02
Page 22 of 30
Receive Customer
Inquiry
Create & Send Quotation
Receive Customer Purchase
Order
Create Sales Order
Prepare Shipment
(Pick & Pack)
Send Shipment
(Ship)
Create & Send Invoice
Recieve Payment Post Payment
Step 8: Receive Payment from the Customer
In this step, you will receive payment from your customer and look over the check.
This step has no SAP activity associated with it. You have now received a check from the customer:
The check has been signed by the Accounts Payable manager for DC Bikes. When you receive this check, you
must post the payment in GBIs accounting records. This is done in the next step.
Before going on to the next step, fill in the appropriate amount for this check in the diagram above.
Exercise Deliverables
In the System
None
----------------------------------------------------------------------------------------------------------
YOUR FRIENDLY LOCAL BANK
123 Main Street Date ____/____/________
Anywhere, MI 48710 No. 1357
Pay to the order of Global Bikes Inc. ________|_____
Note _________________ Signature ______________________________
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Chapter 05: Fulfillment
Exercise 05-02
Page 23 of 30
Receive Customer
Inquiry
Create & Send Quotation
Receive Customer Purchase
Order
Create Sales Order
Prepare Shipment
(Pick & Pack)
Send Shipment
(Ship)
Create & Send Invoice
Recieve Payment Post Payment
Step 9: Post the Customer Payment
In this step, you will post the payment you received from your sales order.
Your customer has received the invoice and sent you its payment. The payment will be posted to the
companys G/L account.
Common Problems/Issues
Step 9.1 Navigate to the transaction to display material master:
Q61. What is the transaction code to receive customer payment: -----------
Step 9.2 In the Post Incoming Payments: Header Data screen enter the following:
Not entering the correct amount Make sure the correct amount has been entered in
the Amount field
Not Assigned fields value should be zero dollars
0.00.
If Not Assigned is not 0.00, then click on $$
amount under the USD Gross column.
Field Name Data Entry
Document date Todays date
Company code Code for your Company Code
Navigation
Accounting Financial Accounting Accounts Receivable Document Entry
Incoming Payments
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Chapter 05: Fulfillment
Exercise 05-02
Page 24 of 30
Enter the following information under Bank data:
Open Item Selection:
Select
In this step you must double click on the "USD Gross amount" entries that apply ONLY to your own
invoice/document number, until the "Not Assigned" dollar value at the bottom of the screen = 0.00.
Posting periods must be current to post in this transaction. If the Not Assigned dollar value is already zero,
then you can click on (SAVE)
Review Order Status
Look at the Document Flow in VA23. Go to the top of the screen and choose: Environment Display
Document Flow. This screen displays the current status of the order. Throughout the exercise, you
will view the document flow to see how the status changes as we complete more of the process
steps.
Q62. What is the Accounting Documents current status: --------------------
Refer to the previous exercise for instructions on how to review your material inventory balance. Review the
inventory, and answer the following questions.
Q63. How many Elbow Pads are in unrestricted stock: ------------------------
Field Name Data Entry
Account Code for your Bank Account
Amount Enter the amount of the payment
Field Name Data Entry
Account Code for your DC Bikes Customer Number
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Chapter 05: Fulfillment
Exercise 05-02
Page 25 of 30
Q64. How many Road Helmets are in unrestricted stock: ---------------------
Q65. How many Repair Kits are in unrestricted stock: -------------------------
Q66. How many Off Road Helmets are in unrestricted stock: -----------------
Q67. How many Knee Pads are in unrestricted stock: -------------------------
Refer to the previous exercise for instructions on how to review your customers accounts receivable balance.
After you review the customers balances, answer the following questions.
Q68. What is DC Bikes debit balance: --------------------------------------------
Q69. What is DC Bikes credit balance: --------------------------------------------
Q70. What is the Balance of DC Bikes account: -------------------------------
Exercise Deliverables
In the System:
Customer payment was posted
On Paper:
Answers to the Questions
For use with Magal / Word: Integrated Business Process with ERP; Copyright 2011 John Wiley and Sons Publishers, Inc
Chapter 05: Fulfillment
Exercise 05-02
Page 26 of 30
Attachment 1: Exercise Worksheet
Name(s): --------------------
Course & Selection: --------
Identifier: ----------------------
Client: ------------------------
Material In Unrestricted Stock:
After
Sending
Quote
After
Receiving
Purchase
Order
After
Creating
Sales
Order
After
Preparing
Shipment
After
Sending
Shipment
After
Creating
Invoice
After
Receiving
Payment
Your Elbow
Pads
Your Road
Helmets
Your Repair Kits
Your Off Road
Helmets
Your Knee Pads
For use with Magal / Word: Integrated Business Process with ERP; Copyright 2011 John Wiley and Sons Publishers, Inc
Chapter 05: Fulfillment
Exercise 05-02
Page 27 of 30
Q1. What is the transaction code to create a new Quotation: -------------------
Q2. What is the transaction code to change an existing Quotation: --------
Q3. What is the transaction code to display an existing Quotation: --------
Q4. What was your quotation number: ----------------------------------------
Q5. What is the quotations current status: ---------------------------------------
Q6. How many Elbow Pads are in unrestricted stock: ----------------------------
Q7. How many Road Helmets are in unrestricted stock: ------------------------
Q8. How many Repair Kits are in unrestricted stock: ----------------------------
Q9. How many Off Road Helmets are in unrestricted stock: ---------------------
Q10. How many Knee Pads are in unrestricted stock: -----------------------------
Q11. What is your customer number for DC Bikes: -------------------------------
Q12. What is DC Bikes debit balance: ----------------------------------------
Q13. What is the quotations current status: --------------------------------------
Q14. How many Elbow Pads are in unrestricted stock: ----------------------------
Q15. How many Road Helmets are in unrestricted stock: ------------------------
Q16. How many Repair Kits are in unrestricted stock: -----------------------------
Q17. How many Off Road Helmets are in unrestricted stock: ----------------
Q18. How many Knee Pads are in unrestricted stock: -----------------------------
Q19. What is the DC Bikes debit balance: ----------------------------------------
Q20. What is the transaction code to create a Sales Order: -----------------------
Q21. What is the transaction code to change a Sales Order: ---------------------
Q22. What is the transaction code to view a Sales Order: ------------------------
For use with Magal / Word: Integrated Business Process with ERP; Copyright 2011 John Wiley and Sons Publishers, Inc
Chapter 05: Fulfillment
Exercise 05-02
Page 28 of 30
Q23. How much is the Net Value: ----------------------------------------------
Q24. What is the value for in the Payment Terms field: -------------------------
Q25. What is your Sales order number: ----------------------------------------
Q26. What is the quotations current status: --------------------------------------
Q27. How many Elbow Pads are in unrestricted stock: ----------------------------
Q28. How many Road Helmets are in unrestricted stock: ------------------------
Q29. How many Repair Kits are in unrestricted stock: ----------------------------
Q30. How many Off Road Helmets are in unrestricted stock: -----------------
Q31. How many Knee Pads are in unrestricted stock: -------------------------
Q32. What is DC Bikes debit balance: ----------------------------------------
Q33. What is the transaction code to Pick and Pack Materials: ---------------
Q34. What was your Outbound Delivery note number: -----------------------
Q35. What is the standard orders current status: -----------------------------
Q36. How many Elbow Pads are in unrestricted stock: ------------------------
Q37. How many Road Helmets are in unrestricted stock: ---------------------
Q38. How many Repair Kits are in unrestricted stock: ------------------------
Q39. How many Off Road Helmets are in unrestricted stock: -----------------
Q40. How many Knee Pads are in unrestricted stock: -------------------------
Q41. What is DC Bikes debit balance: ----------------------------------------
Q42. What is the transaction code to Post the Goods Issue: ------------------
Q43. What is the outbound deliverys current status: -------------------------
Q44. How many Elbow Pads are in unrestricted stock: ------------------------
For use with Magal / Word: Integrated Business Process with ERP; Copyright 2011 John Wiley and Sons Publishers, Inc
Chapter 05: Fulfillment
Exercise 05-02
Page 29 of 30
Q45. How many Road Helmets are in unrestricted stock: ---------------------
Q46. How many Repair Kits are in unrestricted stock: -------------------------
Q47. How many Off Road Helmets are in unrestricted stock: -----------------
Q48. How many Knee Pads are in unrestricted stock: -------------------------
Q49. What is DC Bikes debit balance: ----------------------------------------
Q50. What is the transaction code to create a billing document: -------------
Q51. What was the document number for Customer Invoice: ----------------
Q52. What is the Invoices current status: -------------------------------------
Q53. What is the Accounting Documents current status: ---------------------
Q54. How many Elbow Pads are in unrestricted stock: ------------------------
Q55. How many Road Helmets are in unrestricted stock: ---------------------
Q56. How many Repair Kits are in unrestricted stock: -------------------------
Q57. How many Off Road Helmets are in unrestricted stock: -----------------
Q58. How many Knee Pads are in unrestricted stock: -------------------------
Q59. What is DC Bikes debit balance: ----------------------------------------
Q60. What is DC Bikes credit balance: ----------------------------------------
Q61. What is the transaction code to receive customer payment: -----------
Q62. What is the Accounting Documents current status: ---------------------
Q63. How many Elbow Pads are in unrestricted stock: ------------------------
Q64. How many Road Helmets are in unrestricted stock: ---------------------
Q65. How many Repair Kits are in unrestricted stock: -------------------------
Q66. How many Off Road Helmets are in unrestricted stock: -----------------
For use with Magal / Word: Integrated Business Process with ERP; Copyright 2011 John Wiley and Sons Publishers, Inc
Chapter 05: Fulfillment
Exercise 05-02
Page 30 of 30
Q67. How many Knee Pads are in unrestricted stock: -------------------------
Q68. What is DC Bikes debit balance: ----------------------------------------
Q69. What is DC Bikes credit balance: ----------------------------------------
Q70. What is the Balance of DC Bikes account: ------------------------------
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