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Transcript

Feedback Jiu-Jitsu

Turn Any Type of Feedback to Your Benefit

GET COMFORTABLE

GET CURIOUS

GET BUSY

Fight orFlight

Reflect & Learn

Recognize the False Alarm

Keep the Flow Forward

Avoid the threat response

Don’t judge it, explore it

Choose to act

Six Pro Moves

Depersonalize It

YOU

Normalize It

(Not measure & assess)

Make It About GROWTH

Expect Blind Spots

Focus Forward

Stay In The Driver’s Seat

You can only see your behaviors through others’ eyes.

1

2

You aren’t the first, and you won’t be the last.

3

4 Focus on the task and objective not the person.

5The longer you look back,

the sooner you will trip up.

6It is your feedback;

you decide what to do with it.

Flip the Chair

What can I learn about the giver?

What does their feedback tell me about their needs and expectations?

Give it time. Take a 90-sec pause or up to 20 min to reset your brain chemistry.

What if You Get Triggered?Say “Thank you. You have given me a lot to think about, and I really appreciate that.”

From Critic to Advocate

Don’t fight or reject their feedback

Acknowledge you have received the message

Choose some part to act on and seek their advice

If you accept the feedback, the giver will work to help you succeed.

Create a Track Record of Accepting and Acting on Feedback

Build a skill

Develop your “superpower”

Own Your Career

Choose your next step and get the feedback and advocates you need

Have a clear vision for tomorrow

Be a Work in Progress

Let yourself be “fuzzy” today

It’s not about me . . .

It’s not about last time . . .It’s about what they see

It’s about next time

I always respondI never react . . .

I am not done yet . . .I can learn and grow

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