Feedback Jiu-Jitsu
Turn Any Type of Feedback to Your Benefit
GET COMFORTABLE
GET CURIOUS
GET BUSY
Fight orFlight
Reflect & Learn
Recognize the False Alarm
Keep the Flow Forward
Avoid the threat response
Don’t judge it, explore it
Choose to act
Six Pro Moves
Depersonalize It
YOU
Normalize It
(Not measure & assess)
Make It About GROWTH
Expect Blind Spots
Focus Forward
Stay In The Driver’s Seat
You can only see your behaviors through others’ eyes.
1
2
You aren’t the first, and you won’t be the last.
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4 Focus on the task and objective not the person.
5The longer you look back,
the sooner you will trip up.
6It is your feedback;
you decide what to do with it.
Flip the Chair
What can I learn about the giver?
What does their feedback tell me about their needs and expectations?
Give it time. Take a 90-sec pause or up to 20 min to reset your brain chemistry.
What if You Get Triggered?Say “Thank you. You have given me a lot to think about, and I really appreciate that.”
From Critic to Advocate
Don’t fight or reject their feedback
Acknowledge you have received the message
Choose some part to act on and seek their advice
If you accept the feedback, the giver will work to help you succeed.
Create a Track Record of Accepting and Acting on Feedback
Build a skill
Develop your “superpower”
Own Your Career
Choose your next step and get the feedback and advocates you need
Have a clear vision for tomorrow
Be a Work in Progress
Let yourself be “fuzzy” today
It’s not about me . . .
It’s not about last time . . .It’s about what they see
It’s about next time
I always respondI never react . . .
I am not done yet . . .I can learn and grow
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