Navneet Kaushal CEO PageTraffic
Digital Marketing and Growth Hacking
www.pagetraffic.com
Navneet Kaushal Founder & CEO of PageTraffic
13 Years of Digital Search MarkeDng experience
Editor www.pagetrafficbuzz.com
Expert author on WebProNews, Search Newz, Clickz, Social Media Today,
Search Engine Journal, Promo<onWorld, Business 2 Community , India Digital Review etc
Regularly quoted on ET Now, Zee News, SeaQle Times, Hindustan Times, Livemint, BenefitIT etc.
About PageTraffic Established in 2002
95 people strong, with offices in New Delhi, Noida, Mumbai, Chicago & London
Offers SEO, SMO, PPC, Link Building, Web Development services
More than 2500 clients worldwide
Winner of Red Herring Top 100 Asia Award 2011
WHO AM I?
Some Of The Clients We Have Worked With
SEO & Content Marke;ng Hack
Marke;ng Hack
3 STEP MARKETING PLAN
1. Iden<fy Your Target Market
• What Business You Are In ? [ TwiMer 140 char] • Who are you Marke<ng to?
– Is It Targeted Enough? – Where can you find your Target Audience?
• Is your market large, but s<ll targeted?
2. Hone your Messaging • Why is Messaging Important ?
• Bounce Rate. Good benchmark
• Create Messaging For Target Audience – Broad messaging has poor conversion
• OK to ignore a set of audience, as long as you reach target audience.
• Don’t create messaging YOU want, create messaging for what the customers CARE about.
3. Pick Top 3 Marke<ng Tac<cs & Test • List all the places where your target customers are
– Use Tools to analyze compe<tors dominant acquisi<on strategy
• Analyze the 3 Tac<cs/Channel With Highest Expected ROI & Volume – Use keyword and other research to get to expected Volume/ROI. – Measure ROI of channels. Remove Channels that don’t perform
– Next – some tools to help you with this analysis
Channel Volume [Clicks] ROI
Adwords 10,000 15%
Email 5,000 25%
SimilarWeb – Compe<tor Analysis Tool
Marke<ng Mix in SimilarWeb
Quick Keyword research
Quick Keyword research using Adwords Tool & GWT
Adwords Tool
GWT
Alexa
• hMp://www.alexa.com/
Marke<ng Mix
3. Pick Top 3 Marke<ng Tac<cs & Test • Add Channels that perform ¡ Always Do Tes<ng ¡ Don’t track Vanity Metrics. [90% GA Metrics] ¡ Track Ac<onable Metrics– Conversion, Churn.
¡ If you want Big Improvement in Results, be ready to make Dras<c Changes
3. How to Benchmark, & Analyse • Funnel Analysis
– What is the Funnel for your Business? – What are the benchmarks for your industry conversion
• Lead Gen – Benchmark • Registra<on Rate • Conversion on Ecommerce • SAAS : Free to Paid Conversion Rate
• Have you Set Up Enable Event/Goal Tracking in GA – Micro-‐conversions Are Valuable too
• Whitepaper download, Video watch, NewsleMer Subscriber • How much value should I assign to each conversion
Visitors
Add to Cart
Checkout
Market
Maturity
Market Maturity
Audience Innovators Early Adopters
Early Majority
Late Majority
Laggards
Size Small Expanding High Peaked Contrac<ng
Compe<<on Low Increasing Moderate High Moderate
Introduc<on Growth Maturity Satura<on End Of Life
Go To Market Hacks • Never Go To Market • Market before building the product • Create the product with the market • Seed the Market • Trap the Market
Never Ever Go To Market
Evernote
Background
• Mul<plaiorm Note Taking and Storage App • Started 2008 the era of websites and social • Self funded + FnF
Phil Libin
• Evernote is your intellectual brain, it’s a service that lets you remember everything important that happens to you and use that informa<on in a way to make yourself happier and more produc<ve.
Great Product
• Simplicity – Remember anything and everything
• Consistent experience across devices – Na<ve clients for every device
• BeMer experience on newer devices – Mo<va<on for manufacture to bundle
• Record everything – OCR-‐ Business Cards, Receipts, menus
Funding Crisis
• In Early 2008 investors backed out at last minute
• Only 3 weeks cash
User Funding
• User from Sweden – “Evernote had changed his life, making him happier”
First Million
Users
Launch
• Closed-‐beta • 100 invites to Techcrunch • Techcrunch covered them
From the Blog
• “Our goal was to get about 10,000 people to use the system so we could fine-‐tune our servers and try out new features. We were blown away by the response and watched with equal parts of glee and horror as the closed beta users count passed 10,000, then 25,000, then 50,000… By the end of the four months, over 125,000 people had par<cipated in the closed-‐beta! “
First Million Users • Timing was perfect • The team made sure they were ready for every app store launch
Next Wave
• 1 Million – 466 Days • +1 (2) Million-‐ 222 days • +1 (3) Million-‐ 133 days • +1 (4) Million-‐ 108 days • +1 (5) Million-‐ 82 days • +1 (6) Million-‐ 52 days
Word of Mouth • No User Acquisi<on Budget • No incen<ve on downloads • NO SEO, SEM • Pure product experience and Word of Mouth
Market Before Product
SpringSled
Virality
Create Product with Market
Workday
Enterprise Customer Acquisi<on
• Expensive: Customer Acquisi<on >
Engineering • Slow:
18-‐24 months Sales cycle
Workday-‐ Background • Founded 2005 • Revenue ~ $500 Mil. (2014) • Employee 2600 • +500 Customers • 2012-‐ IPO-‐ $9.5 bn • Compe<<on
– SAP Oracle – Sales Force
The Unfair Advantage • Brand Ambassadors
– Building Product for the customers – Super aMen<on to Early Adopters
• Couple of Early Customers ended up working for WorkDay
Workday Brainstorm • Involve user sugges<on for New Feature • Incorporate the sugges<on in every release
Pre Release Customers Test • Sandbox version with produc<on data • Feedback
Workday Rising
Voice of Customer
Seed to Market
LinkedIn-‐ Double Viral Loop
The Beginning • 2002, Reid Hoffman • PayPal Colleagues • Inspired by Six Degrees (1997-‐2001) • Professional Network based on connec<ons • Seed funded by Hoffman
The Opportunity • 2003-‐ Social networks were for Da<ng and connec<ng with Friends
• Demand supply Gap between Jobs and Job Seekers
• Need for Referral between Job and Job Seeker
The Launch • May 2003 • Seeded the product with Successful ‘Friends’ to build aspira<onal brand – Dot Com Success stories
• Restricted connec<ons aMracted top execs-‐ Marc Andreessen, Jerry yang
The Result
• Forbes: “You no longer have to suffer endless cocktail par<es or business dinners to expand your professional network. A new wave of Web sites could boost your business with a few clicks of the mouse.”
• Go To Place for Tech community
Trap the Market
Yammer
Yammer
Website: www.pagetraffic.com Email: [email protected] Twitter: @navneetkaushal Blog: www.pagetrafficbuzz.com Facebook: www.facebook.com/pagetraffic.in
THANK YOU!