Pricing GuideHotel Property Management
Here’s What We’ll Cover
Pricingmodels
Unexpectedcosts
Pricing ofpopular systems
Pricingranges
$
! $$
Two Common Pricing Models
An upfront sum for the license to own the software and use it in perpetuity. This is the more traditional model and is most common with on-premise applications.
A monthly fee to use the software for a specific amount of time. Subscription pricing became popular with the advent of Software as a Service (SaaS).
Perpetual License
Subscription
Comparing Costs by Pricing Model
Upfront costs
Perpetual License
Subscription
Recurring costs Other costs
HIGH LOW MEDIUM
LOW LOWHIGH
Perpetual License Costs
• Perpetual license fee
• Customizations
• Installation/setup
• Integration with existing systems
• Maintenance (updates, patches & upgrades)
• Premium support services
!Customization and integration costs can be significant--often as much or more than the software--if you choose to change the software substantially.
Upfront costs
Recurring costs
Subscription Costs
Customization and integration costs are often less costly simply because SaaS systems have not provided as much flexibility in this area. Although that is changing as SaaS systems evolve.!
Upfront costs
Recurring costs
• Customizations
• Installation/setup
• Integration with existing systems
• Subscription fee
• Premium support services
Total Cost of Ownership
While a perpetual license may cost more upfront, the total cost of ownership typically converges with subscription packages over time.
Visit our Total Cost of Ownership Calculator for a more detailed estimate.
Perpetual License Subscription
Total cost of ownershipconverges over time.
Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10
Cost ($)
Perpetual License Price Ranges
Medium Hotel(101-300 rooms)
Large Hotel(301+ rooms)
Licensefee
Customer requirements
$895-$6,000
$2,975-$15,000
$6,675-$37,000+
Small Hotel(1-100 rooms)
Subscription Price Ranges
Medium Hotel(101-300 rooms)
Large Hotel(301+ rooms)
Customer requirements
$3-$1,300
$79-$3,900
$600-$3,913+
Monthlyfee
Small Hotel(1-100 rooms)
Often Overlooked Costs
Data migration
While this can be done in-house, most will want
to pay the vendor to transfer data.
Training
Often web-based training is included, but
vendors will charge for in-person training.
Hardware & IT
This can be a major expense for on-premise
software buyers that need their own servers.
Additional modules
POS, guest management and other features are
often purchased separately.
Pricing for Popular Packages
Product Pricing Model Small Medium Large
$4-$600 $404-$1,800 $1,806+
$65-$399 $402-$1,195 $1,200
$75-$400 $350-$600 $602+
$3-$300 Unavailable Unavailable
$86+
$49 $79 $99
Centium GuestPoint 1
Monthlysubscription
Clerk Hotel Management 2
FrontDesk Anywhere 4
Hotelogix FrontDesk Management 7
MSI CloudPM 9
RoomKey PMS 10
Hotel Ninjas PMS 6 $137-$1,253 $421-$3,759 $1,259-$3,772+
GraceSoft EasyInnKeeping 5
$129-$229+ UnavailableUnavailable
Monthlysubscription
Execu/Suite PMS 3 PerpetualLicense Fee
$895-$1,495 $2,975-$5,935 $6,675-$8,153
Monthlysubscription
Monthlysubscription
Monthlysubscription
Monthlysubscription
Monthlysubscription
Monthlysubscription
innRoad PMS 8Monthlysubscription $10-$1,000 $3,010+$1,010-$3,000
UnavailableUnavailable
Pricing for Popular Packages Continued
Product Pricing Model Small Medium Large
RezOvation 11 $54-$69+ UnavailableMonthlysubscription Unavailable
WebRezPro 12 $60-$500Monthlysubscription
$505-$1,500 $1,505+
$8-$1,300
PerpetualLicense Fee
$808-$3,900
$995-$5,995
$2,408-$3,913
$8,995-$10,995$6,995-$7,995InnQuest roomMaster 13 Monthly
subscription
$2,000
Northwind Maestro 14
PerpetualLicense Fee
$20,000N/A $9,500
Monthlysubscription N/A $750
PerpetualLicense Fee
$585+
$15,000+RDPWin Hospitality System 15 Monthly
subscription Unavailable Unavailable
$25,000+ $37,000+
Skyware PMS 16
PerpetualLicense Fee
$4,500 $9,500-$15,000 $19,999
$5-$500 $707-$2,100 $3,010+Monthlysubscription
Sources of Pricing DataThe pricing information included in this presentation was collected from the vendors' websites in February and March 2014. Software Advice is not in a position to provide detailed price quotes on behalf of these vendors, and this data should not be considered as such. The information is simply a compilation of what is
publicly available online. Buyers should contact the software vendor for actual pricing.
To create pricing ranges for this guide, we considered a “small hotel” to have between one and 100 rooms, a “medium hotel” to have between 101 and 300
rooms, and a “large hotel” to have 301 or more rooms. It’s important to note that vendors have different pricing models. While many charge a monthly fee per room or a flat, one-time license fee, others like Resort Data Processing charges by rooms in ranges (e.g. 1-10 rooms, 11-50 rooms). Still others charge by number of reservations per month or per user. Below is a list of sources for where this information was collected:
1. https://web.archive.org/web/20110409185333/http://www.centiumsoftware.com/guestpoint/pricing.html
2. http://www.clerkhotel.com/plans-details/
3. http://www.execu-tech.com/price.asp
4. http://www.frontdeskanywhere.com/pricing
5. http://gracesoft.com/easy-innkeeping/hotel-software-comparison/
6. http://hotelninjas.com/#Content3
7. http://www.hotelogix.com/pricing-pms.php
8. http://www.innroad.com/Portals/178060/pdf/innroad-hotels-11.07.pdf
9. http://www.msisolutions.com/msi-cloudpm-pricing-from-4-per-month-per-room/
10. Pricing information obtained by email from vendor’s sales department.
11. http://www.rezovation.com/pricing.html
12. http://www.webrezpro.com/price/
13. http://www.innquest.com/pricing/rm.php?region=1
14. Pricing information obtained by email from vendor’s sales department.
15. Pricing information obtained from vendor’s sales department during phone interview.
16. Pricing information obtained by email from vendor’s sales department.
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