Delivering information you can trust
IBM InfoSphere Master Data Management Server 9.0Producing better business outcomes with trusted data
Delivering information you can trust
Everyday,organizationsgenerateandcollectaveritable
landscapeofdata:mountainsofaccount,inventoryand
locationinformationfromcustomersandsuppliers,acres
ofdetailsonfar-flungassetsofalltypes,plusriversof
transactionaldatafromdailyoperations.Thishigh-value,
coreinformationiscalledmasterdata.Whenmanaged
efficientlyandanalyzedaccurately,masterdatahelps
organizationssucceedintoday’sbusinessenvironment
offierceglobalcompetition,strictregulatoryrequire-
mentsandrapidlychangingcustomerdemands.
Butthisdataisoftenfragmented,incomplete,collected
inconsistentlyandstoredinunconnecteddepartmental
andline-of-businesssilosspreadacrosstheorganization
fromback-officeproductandaccountsystemstofront-
officeandcustomer-facingsolutions.Asaresult,com-
paniesoftencannotachieveacurrentandaccurateview
oftheirmasterdata,whichcanleadtoflaweddecisions
thatseriouslyimpactsales,customerservice,marketing
andfinanceoperations.
Tocompeteeffectively,organizationsmustmanageand
delivertrustedbusinessinformationwithinandbeyond
theircompanywalls.Theymustcreateaconsistentview
oftheirmasterdata,andunderstandtherelationships
andlinkagesacrossthatdata.
Unlock the value of information with IBM InfoSphere MDM Server IBM®InfoSphere™MasterDataManagement(MDM)Server
isanindustry-leadingsolutionformanagingmasterdata
aboutcustomers,products,accounts,suppliers,citizens,
members,employees,prospects,guests,agents,items,
productbundles,parts,agreementsandmore.
InfoSphereMDMServerisdesignedtoeasilyintegrate
masterdataintoanyoperationalprocessacrosstheITand
businessecosystembyprovidingacomprehensivesetof
MDMfunctionality,includingServiceOrientedArchitecture
(SOA)businessservices,workflow,userinterfaces,event
managementandsecurity(seeFigure1).Ithelpsorganiza-
tionscentralizetheirmostcriticaldataintoasingletrusted
source,whichcanbeusedtoidentifythemostvaluable
customers,increaserevenuesandreducecosts.With
InfoSphereMDMServer,organizationscanderivemore
valuefromtheirexistingbusinessapplications,including
businessintelligence,CRM,ERPandwarehouses.
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Additionally,IBMInfoSphereMasterInformationHub(a
componentofInfoSphereMDMServer)extendstheIBM
MDMportfoliobyprovidinghighlyflexibleandadaptable
capabilitiesformanagingmasterinformation.Dataman-
agedviaInfoSphereMasterInformationHubcanhelp
drivebusinessprocessesaroundimportantsales,market-
ing,financeandmanufacturingoperations,aswellashelp
manageregulatorycomplianceandrelationships.
InfoSphereMasterInformationHubsupportsflexibleman-
agementofmaster,referenceandtransactiondata,creat-
ingaplatformforapplicationsinanoperationalcontext.
Byprovidingadvancedfunctionalitytocreate,buildand
editmasterinformation,InfoSphereMasterInformation
Huballowsorganizationstocustomizea“singleview”of
datatomeetspecificbusinessneeds.InfoSphereMaster
InformationHubalsofacilitatesdeliveryoftrustedinforma-
tiontodatawarehousesandanalyticalapplications.
Withmorethanadecadeofexperienceprovidingscal-
ableandflexibleMDMsolutionstoglobalbusinesses,IBM
canhelporganizationsusemasterdatainmoreintelligent
ways,enforcedatagovernance,acceleratethedeploy-
mentofMDMprojectsandcreateMDMsolutionsthat
delivertrusted,accurateandtimelyinformation.
Delivering information you can trust
Figure 1: InfoSphere MDM Server
Prebuilt Customizable
Data stewardship
Business services
MDM domains
Integration
IBM InfoSphere MDM Server
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Features and benefits SmarterOffers solutions to meet business requirements
•Providesscalableimplementationsthathelpenableproject-
basedsolutionsthroughtoenterprise-wideroll-outs
•Offersprovencapabilitiestointegratewithkeybusiness
systemsasneeded
Single view and creation of product, party and account and
custom domains
•Managemultipleprimarymasterdataentitiesfroma
singlesolutionthroughpre-builtdomainsorcustom
domains
•Manageandunderstanddatarelationshipsacross
domains
•Createasingle“golden”sourceofinformationthat
providesreal-timeaccesstomastercustomer(customer
dataintegration),productandaccountinformation
Business services SOA library
•Definehowusersaccessmasterdatawithalibrary
ofmorethan800intelligentpre-packagedbusiness
servicesforcustomer,productandaccountdomains
andforcross-domainservices.
•Helpreducetheneedforcustomizationandlowertotal
costofownership(TCO)
•SeamlesslyintegrateInfoSphereMDMServerinto
existingarchitecturesandbusinessprocesses
Event and notification management
•Helpsenableuserstoconfigureandprocessevents
andnotifications
•Createuser-definedortime-basedeventsbasedon
requirementsandbusinessrules,facilitatingfastand
effectiveresponsestocriticaldatachanges
Security and entitlement
•Controluseraccesstocriticalmasterdataatthe
transactionandattributelevels
•Createdataentitlementsforusersandgroups;add
visibilityrulestofiltertheinformation
EasierUser interfaces and data stewardship
•Takeadvantageofspeciallydesignedrole-based,
domain-drivenandhierarchymanagementuser
interfaces(UIs)aswellastoolsforverticalcollapseand
rulematching
•ConstructcustomUIsquicklyandeasilywithacustom
workbench
Adaptive•Createcustomdatadomainsandbroadermaster
informationmanagementinitiativeswithInfoSphereMDM
InformationHub(aseparatecomponent)
•Buildcustomdatadomainsandinformation-intensive
applicationswithflexibleworkbenchtools
Delivering information you can trust
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Harness value from everyday operations with InfoSphere MDM ServerIncrease revenue
•Understandcompletecustomerprofileatalltouchpoints
•Leveragecross-sellandup-sellopportunities
•Bundleaccountsorproductsanddifferentiateofferings
Significantly reduce costs
•Eliminatepoint-to-pointintegrationofmasterdatasources
•Reducerelianceondatafromantiquatedlegacysystems
•Minimizemanualintegrationefforts
•Maintainmasterdataintegrityandenforcedata
governance
•Generatemoretimesavingfromonce-and-done
processing
Improve customer satisfaction
•Captureacompleteandaccurateviewofcustomers,
partnersandvendors
•DerivemorevaluefromCRM,ERPandotherbusiness
systems
•Bundleaccountsforvaluepackaging
•Helpensurethatalltouchpoints(i.e.,online,storefront)
haveaccesstothesameconsistentandaccurateview
ofinformation
Improve risk management
•Bettermanagethreatandfraud,riskandcompliance
•Decreaserisk/exposurewithatimely,accurateviewof
yourbusiness
• Increasevisibilityintoenterpriseactivities
•Reducethecostofcompliance
InfoSphereMDMServerhasaproventrackrecordof
implementationswithglobalcompaniesacrossallindus-
tries.Leadingorganizations,suchasfinancialservices,
insurance,healthcare,retail,manufacturing,traveland
transportationcompaniesaswellasthegovernmentsec-
tor,chooseInfoSphereMDMServertomanageandhar-
nessmorevaluefromtheirmasterdata.
For more informationTolearnmoreaboutIBMInfoSphereMDMServer,
pleasecontactyourIBMrepresentativeorIBM
BusinessPartner,orvisitibm.com/software/data/
master-data-management
Delivering information you can trust
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IBMSoftwareGroup Route100 Somers,NY10589
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