Putting Performance in the Hands of Your People
Improving Your Safety Culture
Introducing
Monchello Curry, PMP, SMC
Learning Lead
Workforce Development and Training
• Introduction to Safety Culture▪ Case Study
• Define Safety Culture▪ Hands-On Activity
• Define World Class Organizational Safety Culture▪ Hands-On Activity
• Develop a Safety Culture▪ Prevention
• Hands-On Activity
▪ Capability• Hands-On Activity
▪ Compliance
▪ Case Study• Hands-On Activity
• Q&A
Agenda
Thank you. Introduction to Safety Culture
Case Study: Auto Parts Manufacturing Corp (APM)
The Good
Case Study: Auto Parts Manufacturing Corp (APM)
The Bad▪ Majority Temp Workers
▪ High Severe Incident Rate
▪ Incomplete Safety Manual
▪ Inadequate Training
▪ High Turnover
• The Ugly
▪ Lack of training
▪ No fall protection for employees climbing >12ft high
▪ Inadequate machine guarding/anchoring
▪ No records of equipment inspections
▪ Unlabeled containers
▪ Outdated Safety Data Sheets (SDS)
▪ Lack of appropriate PPE
Case Study: Auto Parts Manufacturing Corp (APM)
Thank you. Safety Culture Defined
Safety culture is a measurement of company and worker behavior, attitude, beliefs, perceptions and values that employees share in relation to safety in the workplace.
Safety Culture Defined
• Employers are advised and encouraged to institute and maintain in their establishments a program that provides adequate systematic policies, procedures, and practices to protect their employees from, and allow them to recognize, job-related safety and health hazards.
• An effective program includes provisions for the systematic identification, evaluation, and prevention or control of general workplace hazards, specific job hazards, and potential hazards that may arise from foreseeableconditions.
OSHA’s Definition
1926 Subpart C, Safety and Health Program Management Guidelines
The extent to which the program is described in
writing is less important than how effective it is in
practice.
• Management Commitment and Employee Involvement
• Worksite Analysis
• Hazard Prevention and Control
• Safety and Health Training
OSHA’s Elements of Safety Program
From OSHA Safety Program to World Class Safety Culture
Management Commitment and Employee Involvement
Worksite Analysis
Hazard Prevention and Control
Safety and Health
Training
• Vision / Mission
• Principles
• Safety Committee
• Compliance
▪ Rules
▪ Regulations
▪ Audits
▪ Scorecards
• Prevention
▪ Policies
▪ Goals
▪ Hazard
Control
• Capability
▪ Passive
Engagement
▪ Pro-Active
Engagement
▪ Integrated
Engagement
World Class Safety Culture Components
World Class Safety Culture
Policies
Goals
Hazard
Control
Passive
Engagement
Proactive
EngagementBest
PracticesIntegrated
Engagement
Audits
Scorecards
SafetyProgram
Vision / Mission
Principles
Safety Committee
Polytron, Inc. 2017
• Vision/Mission• Principles• Safety Committee• Safety Program – Engagement Rules
▪ Prevention• Policies, Goals, Hazard Control
▪ Capability• Passive & Pro-Active Training• Integrated Safety Activities &
Award System
▪ Compliance• Rules, Regulations, Scorecards
World Class Safety Culture
Vision / Mission
Principles
Safety Committee
SafetyProgram
Polytron, Inc. 2017
Safety Culture Starts With Vision/Mission
We are committed to providing
a safe and healthy workplace
for our employees …
We will provide the leadership
necessary to create a culture
in which all employees accept
personal responsibility for
workplace safety & health.
We have the right to work in
a safe environment.
Our vision is to have every
colleague, contractor and visitor
return home safely at the end of
each day.
You get the level of safety performance
and excellence that you, as a leader,
personally demonstrate you want.
Guiding Safety Principles
Safety Culture continues by establishing principles to guide leadership, employee,
visitor and contractor behavior.
• Work is never so urgent that we cannot take time to do it safely.
• Everyone is obligated to raise concerns about hazards.
• Everyone is responsible for speaking up when they observe a person performing at-risk behavior.
• All supervisory levels are accountable for safety performance.
• You must demonstrate alignment to the safety mission in both words and actions.
Guiding Safety Principles
• Primary purpose – to promote safety awareness and reduce probable injury/loss.
• General functions include:▪ Support Safety Vision/Mission and Principles
▪ Develop safety policies and program
▪ Identify workplace hazards
▪ Encourage safety conversations
▪ Monitor safety program
▪ Reduce frequency of injuries
▪ Reward safe behavior
Safety Committee
Thank you. Develop Your Safety Culture
Primary structure for defining and supporting Culture Safety:• Prevention – includes policies, goals, controlling hazards.
• Capability – includes passive, proactive & integrated employee engagement
• Compliance – includes best practices, audits, scorecards
Safety Program Structure for Success
Thank you. Prevention Component
Prevention is the stabilizing structure of a Safety Plan. It prepares the environment by:
• Providing policies and procedures to follow.
• Establishing goals to benchmark against.
• Implementing hazard controlthrough guarding, technology and assessments.
Prevention Component
• Establish health & safety policies.
• Develop specific rules based on the policy.
• Provide a procedure to accomplish the rule requirements.
Policies & Procedures
Safety Rules• All injuries must be reported as
soon as possible.• PPE must be worn at all times
while on the plant floor.• All guards must be kept in
place.• All OSHA Safety Standards
concerning LOTO of energized equipment will be followed.
Benchmark Safety Goal
Establish smart goals to benchmark your status and target success. Each goal may requires a different approach.
• 40% - Basic Safety 101 Training
• 20% - Procedure Changes
• 10% - Habits & Technology
10 -70% Fewer Incidents by 2017
ASSE Symposium “Achieving World-Class Safety”
OSHA Top 10 Violations 2017
(October 1, 2017)
Standard Total Violations
1 Fall Protection (1926.501) 6,072
2 Hazard Communication (1926.1200) 4,176
3 Scaffolding (1910.451) 3,288
4 Respiratory Protection (1910.134) 3,097
5 Lockout/Tagout (1910.147) 2,877
6 Ladders (1926.1053) 2,241
7 Powered Industrial Trucks (1910.212) 2,162
8 Machine Guarding (1910.212) 1,933
9 Fall Protection Training (1926.503) 1,523
10 Electrical-Wiring Methods (1910.305) 1,405
Implementing Hazard Control
Engineering Controls(Safeguarding Technology)
Warnings(Automatic or Manual)
Protective Measures
Eliminate the Risk • Design It Out• Remove the hazard during redesign
Substitution
Examples
• Fencing, Barriers, Fixed Covers• Process Substitution
• Interlocks, Light Curtains, Safety Mats• Monitoring Relays, Safety PLCs
• Signs, Warnings, Annunciation Lights• Audible, Visible, Systems, Barriers
• Training, Communications, Processes• Work practices, Work Management
Most Effective
Least Effective PPE
(Personal Protection Equipment)
Administrative Controls(Planning & Processes)
• Available, Effective• Easy to Use
NFPA 70E 2018
Thank you. Capability Component
Capability is the skill component of a Safety Plan. It prepares employees by:
• Adding passive engagement awareness to the environment.
• Establishing proactive engagement through orientation, formal training and coaching.
• Encouraging integrated engagement that is skill driven and incorporates employee action.
Capability
Reflective:
• Requiring no employee action.
• Building basic awareness.
Examples:• Safety awareness posters• Equipment labels• Hardhat stickers• Visitor welcome videos
Passive Engagement
Planned:
• Encourages employee actions.
• Improves essential awareness.
Examples:
• New employee orientation
• Required training▪ PPE, GMP, LOTO, Area and Equipment
• Hands-on Mentoring▪ Shift meetings
▪ Safety checklist, peer-accountability
Proactive Engagement
Formal Training
Formal training transfers andvalidates knowledge of policies, rules, procedures.
• Include safety in agenda
• Provide class discussion
• Include hands-on validation of ability
Hands-on:
• Requires employee action.
• Improves awareness.
Example:
• Safety Observation Cards
• Job Hazard Checklist
Integrated Engagement
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Job Hazard Checklist
Top 10 Causes of Most Disabling Injuries
Job Hazard Checklist
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• Safety Communication / Documentation / Training
• General Area Safety and PPE
• Chemical and Fire Hazards
• Hand and Portable Power Tools
• Material Handling
• Electrical Safety
• Construction-Related Hazards
• Promote safety through awareness
• Provide areas to improve training and communication
• Provide process for regular inspection of equipment and work areas
• Opportunity to decrease injuries and near misses
Job Hazard Checklist Best Practices
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Facility Job Hazard “Heat Map”
ChecklistItem
Pre-Filling Filling Capping Casepacking Wrapping Warehouse
1 Y DK DK Y DK DK
2 Y DK Y Y N Y
3 Y Y Y Y Y N
4 Y N Y N N N
5 DK N Y Y DK DK
6 Y Y Y Y N Y
7 Y Y Y DK Y N
8 Y Y Y DK Y DK
9 Y Y Y Y Y Y
10 Y DK Y Y Y Y
11 Y N Y Y Y Y
Capability is the skill component of a Safety Plan. It prepares employees by:
• Adding passive engagement awareness to the environment.
• Establishing proactive engagement through orientation, formal training and coaching.
• Encouraging integrated engagement that is skill driven and incorporates employee action.
Capability
Thank you. Compliance Component
Compliance is the discipline element of a Safety Plan. It measures success by:
• Establishing best practices tofollow.
• Implementing hazard preventionthrough audits.
• Providing opportunities for success
through scorecards.
Compliance
A best practice is a method or technique that consistently shows superior results and is used as a benchmark.
• Procedures▪ Continuous procedure validation & update
▪ PPE stations replenished every shift
• Coaching▪ Formal methodology in place
▪ Peer accountability
• Discipline & Awards▪ Violation policy
▪ Consistent observations
Best Practices
• Reward for Performance▪ Recognition related to "lagging indicators”
▪ If below, award provided – if above, no award provided
▪ Employees meet points, by criteria, receive a gift or cash
▪ Can result in encouragement to “fail to report” incidents
• Reward for Observation & Prevention▪ Recognition related to “leading indicators” of awareness and
prevention
▪ 12 Safety Hazards & Ideas Cards completed per month
▪ Employee and/or team receive points for safe solution idea
▪ Can result in peer accountability and open discussion
Safety Award Program examples
53 Weeks of Safety Overview
Content Handout
• Overview
• Details
• Case Study
• Activity
• OSHA Reference
Primary structure for defining and supporting Culture Safety:• Prevention – includes policies, goals, controlling hazards.
• Capability – includes passive, proactive & integrated employee engagement
• Compliance – includes best practices, audits, scorecards
Safety Program Elements for Success
From OSHA Safety Program to World Class Safety Culture
Management Commitment and Employee Involvement
Worksite Analysis
Hazard Prevention and Control
Safety and Health
Training
• Vision / Mission
• Principles
• Safety Committee
• Compliance
▪ Rules
▪ Regulations
▪ Audits
▪ Scorecards
• Prevention
▪ Policies
▪ Goals
▪ Hazard
Control
• Capability
▪ Passive
Engagement
▪ Pro-Active
Engagement
▪ Integrated
Engagement
World Class Safety Culture Components
• Inadequate machine guarding/anchoring
• No fall protection for employees climbing >12ft high
• Lack of training• No records of equipment
inspections• Unlabeled containers• Outdated Safety Data Sheets
(SDS)• Lack of appropriate PPE
If You Could Be Like Mike.....
• A strong safety culture begins when we start to make safety a habit, a core value that is practiced constantly .
• Spend less time & money on initiating safety programs, and more on follow-up and reinforcement activities.
• Identify your own at risk behaviors.• Improve safety culture by removing hazards - anything
that has the potential to contribute to an incident.• For a strong safety culture, create a level of trust that
allows people to speak up freely about at- risk behavior, regardless of seniority.
• Risk assessing in a strong safety culture is consciously and purposely deciding how not to get hurt.
• When giving feedback, focus on the act, not the attitude.
Keys to Building Your Safety Culture
Thank You!
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855.794.7659
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Questions
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