Contents:
Analysis of Service Quality, Image, Promotion, Trust and Customer Loyalty
Recent Trends and Development in the Field of Marketing 13-18
Meanings, Mistakes and the Consumer Brand Relationship 19-23
A TOPSIS Approach to Evaluate the Financial Performance of Scheduled
Commercial Banks in India
Human Resource Management and Performance of Bank Employees in India
Aviation Development scenario in India- Experience from past projects to improve
preparedness for expected traffic growth due to policy interventions
The Influence of Individual and Work Characteristics on Organizational Citizenship
Behavior with Work Culture as Moderating Variable at PT. Jasa Marga (Persero)
Tbk Balmera Branch, Medan
A Review of Free Cash Flow Hypothesis on the Investment Firms Listed in Kenya
Covariance Based-Structural Equation Modeling(CB-SEM) Using AMOS in
Management Research
Impact of March Handshake on the Capital Market in Kenya 62-64
The Dividend Puzzle: Evidence from Listed Construction and Allied Firms in Kenya
The Commercial Image and its Socio-Economic Influence of the Small Businesses
of the Canton of Sucre
Village Behavior as a Village Manager 77-81
Entrepreneurship “A Boon or Bane” in Service Industry 82-86
01-07
08-12
24-33
34-36
37-46
47-52
53-55
56-61
65-67
68-76
A Study of Credit Risk Associated in Classification of State Bank of India
Customers Using Multivariate Analysis Technique
p-ISSN : 2319-7668e-ISSN : 2278-487X
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IOSR IOSR JournalsInternational Organizationof Scientific Research
IOSR Journal of Businessand Management
Volume : 21 Issue : 1 (Series - II)
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Managing Editor Boardv Dr. Muhammad Kashif Irshad, Pakistan v Dr. Md Golam Mohiuddin, Bangladesh v Dr. V. Balachandran, Indiav Dr. Wilson Ani, Nigeriav Dr. Muhammad Sabbir Rahman, Malaysiav Dr. Pawel Tadeusz Kazibudzki, Poland
International Editorial Boardvv Dr. Shalini Rahul Tiwari, Indiav Dr. Naveed Saif, Pakistanv Dr. Rishipal, Indiavv Dr. Radha Mohan Chebolu, Indiavv Dr. M.Veerappan, Indiav Dr. Shakil Adnan Malik, Pakistanv Dr. P. Malyadri, Indiavv Dr. Anamakiri, Onyemechi Dio, Nigeriav Dr. Khundrakpam devananda Singh, Indiav
IOSR Journal of Business and Management (IOSR-JBM)
Dr. E. Chuke Nwude, Nigeria
Dr. Devadatta Gopal Ranade, India
Dr. Nurul Fadly Habidin,
Dr. Bandaru Srinivasa Rao, India
Dr. Muhammad Ahmed Mazher, Pakistan
Dr. N. Ramu, India
DR. Mihir Kumar Shome, India
Dr. Muhammad Jawad, Pakistan
Malaysia
v Dr. S.Ravishankar, Indiav Dr. Priti Bakhshi, Indiav Dr. Twinkle R. Singh, Indiav Dr. Muhammad Zahoor, Pakistanvv Dr. Vasthiyampillai Sivalogathasan, Sri Lankavv Prof. Dr. B.Balamurugan, Indiav Dr. Anita Erari, Indonesiav
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