Learnscapes
Self service
Comprehending
Conversation
Collaboration
Learning
1. Comprehension2. Conversation3. Collaboration
+ Internet
People– Colleagues– Customers– Experts– Partners– Teammates
Things– Performance support– Answers– Professional news– Competitive intelligence
Location, location, location
1. Comprehending
Bet
a
2. Conversation
Bet
a
Bet
a
Bet
a
Customer conversations
Bet
a
...with more than one type of customer
Bet
a 16
17
3. Collaboration
Bet
a
Conversing at HP, MIT, Merck, Sun
Who knows? Expertise? Background? Instant connections. Their current location, status, availability.
Project coordinationCollaboration
Staying currentMonitoring situationLocating references
Individual expressionIdea sharing
Professional developmentProcess innovation
Bet
a
Conversing at HP, MIT, Merck, Sun
Wiki
Del.icio.usBlogger
Ning
Open Source
Bet
a
SAP Community Network
jaycross.com
22