M A G A Z I N E
The Magazine for Business Friends and Colleagues
Fall / Winter 2003
2
CONTENTS
OUTLOOKFALL/WINTER 2003
Outlook is published two times peryear by the Jet Aviation Group of
Companies. It is intended for ourbusiness friends, colleagues and the
business aviation community.Outlook has a circulation of
20,000 copies. The contents may bereproduced, with credit to Outlook,
the magazine of Jet Aviation.Requests for more information onsubjects covered in this issue may
be addressed to:
Jet Aviation International, Inc.1515 Perimeter Road
Palm Beach International Airport
West Palm BeachFlorida 33406 / USA
Tel. +1 561 233 7233Fax +1 561 233 7222
©Copyright 2003 Jet Aviation. All rights reserved.
Cover photo: Avionics shop at Jet Aviation Basel
Photography by Christian Küenzi
Publisher & Editor-In-ChiefHeinz R. Aebi
EditorsRoland BüchelerDarleen DeLisle
Corinne MoorMark Patiky
Concept & LayoutThe Davis Barone Agency
Heinz Köhli, Chief Executive Officer
Repossessed Gulfstream III out of service fortwo years gets complete overhaul
Jet Aviation Geneva appointed Global ExpressService Center
Jet Aviation Basel installs live TV system intoBBJ aircraft
2003 Tax Act provides benefit to aircraft owners for interior upgrades
Jet Aviation Basel reconfigures and delivers BBJ on-time
Missile Defense Systems take to the Skies
Medal of Honor Recipients commemorated at Jet Aviation North America
Jet Aviation Basel installs glass cockpit into B747and performs major avionics upgrades
Jet Aviation FBOs top Pro Pilot survey andExxon Mobil Awards
Aircraft market boasts improvement
New trend in aircraft ownership adds to management fleet
Jet Aviation kept passengers flying during blackout in New York City
Jet Aviation offers Falcon 50 flights to Luganoand London City Airport
News & Information
5
8
12
14
18
19
EDITORIAL
MAINTENANCE
COMPLETIONS
ENGINEERING
FBO
FBO
SALES
MANAGEMENT
CHARTER
FEATURE
NEWS
3
4
5
6
7
8-9
10
11
12-13
14-15
16
17
18
19
20-23
3
EDITORIAL
Dear Business Friends,
Dear Colleagues,
I would like to express my gratitude and appreciation
to all our customers worldwide who have supported
us through the challenging global times of the past
few years. For nearly four decades, Jet Aviation’s
goal has been to provide you with the highest level
of quality service, not only at our facilities but
wherever you are around the world. We pride
ourselves on placing customer interests first, and we
do that best by keeping our worldwide organization
streamlined in order to focus on your needs and
well-being.
Whether you are traveling for business or
pleasure, our goal is to achieve the highest
standards for safety, security and comfort
in global aviation. We guarantee that
the aircraft you are flying in, whether
owned or chartered, is maintained and
operated to the utmost professional
standards. In addition, we pledge that
the interior of each aircraft is attractive,
comfortable and has every amenity
necessary to meet your expectations. In order
to assure that your trip is pleasant, efficient and
carefree, every detail from flight planning, weather
forecasting and aircraft operations to catering, ground
transportation and even hotel accommodations are
carefully considered. So, while we focus on travel,
you can focus exclusively on business or pleasure.
By choosing Jet Aviation as your partner for
charter, maintenance, completions, management of
your jet or as a visitor to one of our FBOs, rest
assured that our dedicated, professional staff is at
your service at all times and fully attentive to your
needs. We call this our “Client Circle of Benefits”
for good reason. Despite changes in the global
business climate where cost containment is essential,
what remains steadfast is our commitment to quality
and customer service.
Our slogan, “Always There – Around the World,”
underscores an assurance to our customers that we
are there for you when and where you need us most.
This philosophy will continue to be the cornerstone
of our operation and our promise to seek every
opportunity to make you feel at home when
dealing with us. Therefore, we will continue to
strengthen our current facilities to include additional
OEM service center status in those locations where
we already provide maintenance, and will further
invest in skilled and dedicated professional staff. In
keeping with our drive to bring our services closer
to our customers, we will continue to extend our
global network throughout the United States, the
Middle East and South America.
Jet Aviation is here to stay. With your
support, we will succeed and continue
to be the benchmark in our industry as
we encircle our clients with every
service to satisfy their aviation needs
anytime, anywhere around the world.
Sincerely yours,
Heinz KöhliChief Executive Officer
A Gulfstream III repossessed by CIT
Group Financial Services recently
underwent a major overhaul at
Jet Aviation’s West Palm Beach facility.
The aircraft – stored at Executive
Airport in Fort Lauderdale for almost
two years was stripped of its interior,
covered with mold and was not even
airworthy. “The aircraft was found
completely gutted with the exception of the cockpit
and the baggage compartment,” said Kurt Thompson,
special projects coordinator at Jet Aviation West
Palm Beach. “It was also revealed through our initial
log book research that the aircraft had not been
flown in nearly two years.”
Thompson, Senior Crew Chief Kenneth White and
Technician Hamsa Paranhos performed a thorough
inspection. “After a few repairs and once we were
confident that the aircraft was airworthy, an FAA
Designated Airframe Representative (DER) was called
to authorize a one-time ferry flight to Jet Aviation
West Palm Beach,” reported Thompson. “The landing
gear was secured in the down position and the aircraft
flown under Visual Flight Rules (VFR) to our facility.”
The aircraft then underwent month and landing
inspections, hour items and the APU was overhauled.
Over 100 X-rays were performed on the aircraft, and
over 200 discrepancies were corrected. The landing
gear was removed and replaced with overhauled
units, and the aircraft interior was reinstalled. In total,
the project represented 4,000 hours of work. The aircraft
has since been flown, and is scheduled for a complete
exterior paint job.
“The crew that worked on
the project completed
this job ahead of schedule
and under budget,” noted
Thompson.
4
MAINTENANCE
CONTACT:Jet Aviation
West Palm Beach
Tel. +1 561 233 7250
Tel. 1 800 538 0724
Fax +1 561 233 7279
Top: Gulfstream III structuralrepair
Bottom left: Wing inspection
Bottom right: Engineinspection
REPOSSESSED GULFSTREAM III OUT OF SERVICEFOR TWO YEARS GETS COMPLETE OVERHAUL
More than 80 Global Express aircraft are currently
in service and Bombardier Aerospace recently
signed a contract with Jet Aviation Geneva to
become an authorized service facility. “Because of
Jet Aviation’s reputation for quality maintenance,
commitment to customer service and its strategic
location, we are pleased to select the company’s
Geneva location as an authorized facility to service
and support our aircraft,” said David C. Orcutt,
vice president customer service, Bombardier
Aerospace Business Aircraft.
“We are proud that Bombardier Aerospace has
chosen our company as an authorized service
facility for Global Express in Europe,” said
Markus Huber, general manager of Jet Aviation
Geneva. The facility’s maintenance staff will
undergo training at Bombardier’s Aerospace
Training Center in St. Laurent, Canada, according
to Huber. “We have seen an increase in
the number of Global Express aircraft operating
in Europe,” added Huber. “As a Bombardier
Authorized Service Facility, we are looking
forward to providing quality services to
these operators.”
5
JET AVIATION GENEVA APPOINTED GLOBAL EXPRESS SERVICE CENTER
CONTACT:
Jet Aviation Geneva
Tel. +41 58 158 1111
Fax +41 58 158 1115
Top left: Bombardier GlobalExpress
Bottom: Jet Aviation Genevamaintenance facility
MAINTENANCE
A new airborne TV system,
designed for multi-region
satellite reception was
recently installed into a BBJ
aircraft by Jet Aviation
Basel in conjunction with
Jet Aviation Engineering
Services (JAES). The Collins Tailwind 550 Airborne
TV System was developed by Airshow, a division
of Rockwell Collins who was the first company
to perfect this technology.
“The new satellite multi-region TV system represents
a significant breakthrough in airborne TV and we are
pleased to offer our customers the new installation
into multiple types of aircraft such as Airbus, BBJ,
Gulfstream, Falcon and Hawker aircraft.” says
Rainer Albecker, vice president and general manager
of Jet Aviation Basel. “What customers appreciate
most about this system is the consistent and reliable
reception and smooth transitions from one
geographic service provider to the next. Especially
in the Middle East where until recently, satellite
reception was difficult to achieve,” Rainer Albecker adds.
The heart of the system is a large
rotating antenna atop the aircraft
covered by a dome. The installation of
such a large mass item on the
exterior of the aircraft must meet
stringent certification and engineering
requirements. Because this was a major
modification and the first installation
of its type, JAES worked closely with the local
FAA office and the Seattle FAA Director. “We’ve
already begun the engineering portion to install the
same unit in another customer’s wide-bodied
aircraft,” said Michael Girps, general manager of
Jet Aviation Engineering Services. “Installation for that
aircraft should be completed by the end of the year.”
6
MAINTENANCE
CONTACT:Jet Aviation Basel
Tel. +41 58 158 4111
Fax +41 58 158 4004
Jet Aviation
Engineering Services
San Antonio, TX
Tel. +1 830 438 7486
Fax +1 830 438 7811
Top left: Live TV installationpreparation
Top right: Dome coveringsatellite antenna
Bottom: Live TV installation
JET AVIATION BASEL INSTALLS LIVE TV SYSTEM INTO BBJ AIRCRAFT
Considering upgrading your
current aircraft with a
new interior or avionics
modification? President Bush’s
2003 Tax Act provides
significant new tax benefits
to owners who contract for
capital upgrades, in the form
of a 50% bonus depreciation.
To qualify for the 50% bonus, an aircraft must
meet certain requirements which include:
* The 50% bonus
applies to new aircraft
or new engines, avionics
packages, major interior
improvements and other
capital upgrades.
* The aircraft or upgrades
must be placed in service
prior to January 1, 2005 – under certain conditions,
the deadline is extended to pre-January 1, 2006.
Jet Aviation’s West Palm Beach facility has
a state-of-the-art completions department, offering
upholstery, re-foaming, carpeting, woodworking,
finishing, sheet-metal repairs and gold-metal plating
services. The operation provides aircraft completions,
maintenance and avionics services and a full service
in-house exterior paint facility – reducing an
aircraft’s downtime.
7
2003 TAX ACT PROVIDES BENEFIT TOAIRCRAFT OWNERS FOR INTERIOR UPGRADES
CONTACT:Jet Aviation
West Palm Beach
Tel. +1 561 233 7250
Tel. 1 800 538 0724
Fax +1 561 233 7279
Interiors completed at Jet Aviation West Palm Beach
Top: Gulfstream III interior
Bottom left, top: Falcon 50 withnewly installed linear shell kit
Bottom left, bottom: GulfstreamIII galley with parquet flooring
Bottom right: Challenger 600forward club seating
COMPLETIONS
8
COMPLETIONS
JET AVIATION BASEL RECONFIGURES AND DELIVERS BBJ ON-TIME
Jet Aviation Basel recently reconfigured a
head-of-state Boeing Business Jet (BBJ) – the
eighth such aircraft completed by the facility – to
VIP airliner style. The completion included a full
exterior paint job and application of the
customer’s specialized corporate logo at the Basel
facility’s on-site paint hangar.
“The interior of the aircraft is designed in a
palette of beige and green colors,” said José
Monteiro, program and sales manager for
Jet Aviation Basel. “The club seating areas are
equipped with green-patterned fabric seats and
leather armrests while the first class area shows
an airline configuration with rows of two
CONTACT:
Jet Aviation Basel
Tel. +41 58 158 4111
Fax +41 58 158 4004
Top: BBJ interior, dining area
Bottom left: First-class seatingarea with airline configuration
Bottom right: Aft club seating area
Opposite, top left: Berthable divan
Opposite, top right: Forward clubseating area
Opposite, bottom: Forward lounge
9
COMPLETIONS
light-green fabric seats on each side of the aisle
and overhead baggage compartments.”
Seating for 44 passengers
The BBJ seats up to 44 passengers and 5
crewmembers, has a first-class section, forward
and aft club seating and a forward lounge with
two berthable three-person fabric divans.
Sophisticated cabin management and entertainment
systems equipment topped off the completion
and includes a six-channel SATCOM complete
with an Airshow 400. The lounge and the
forward and aft club seating areas were equipped
with large monitors in each section and smaller
drop-down and wall monitors were installed in
the first-class section.
“To complete the aircraft on time – within a
10-month time frame – we began the preparation
and production stages simultaneously,” said Rainer
Albecker, general manager of Jet Aviation Basel.
Another project recently completed at Jet Aviation’s
Basel facility was an A319 Corporate Jetliner –
the sixth Airbus completed by the facility within
the last three years. A special feature of this
head-of-state aircraft is the bulletproof cockpit
door, strengthened with stainless steel.
The head-of-state aircraft seats up to 38 passengers
and houses an executive seating
area, office, adjoining private
bathroom, conference room,
business class seating, crew rest
compartment and forward and aft
galleys and lavatories. The project
also included a full exterior paint
job. State-of-the-art entertainment
and communications systems were
installed along with an aircraft
wide LAN system – connected to
a high-speed data transfer unit – the
first unit ever to be installed in an
A319 Corporate Jetliner allowing
in-flight e-mail and internet
communication for passengers.
As the safety and security of passengers continues
to be an issue and further terror threats are all but
imminent – the installation of automated antimissile
defense systems is not far from a real consideration
for aircraft owners and operators.
The threat of surface-to-air missiles (SAMs), also
known as Man Portable Air Defense Systems
(MANPADs), has existed for many years.
However, extensive publicity has sparked new
concern after the FBI foiled a plot by an alleged
arms dealer to smuggle SAMs into the U.S. for
use against civilian airliners and private aircraft.
As an added precaution aircraft operators are
beginning to seriously explore the possibility of
adding this technology to their aircraft. “We have
been approached by operators of VIP and
head-of-state aircraft, as well as system providers
to help determine the feasibility of installing and
certifying missile defense systems,” says Michael
Girps, general manager of Jet Aviation
Engineering Services. The various systems, often
referred to as IRCMs, infrared counter-measures,
use sensors to detect the launch or flight of a
missile. A processor then evaluates the sensor’s
signal to determine whether the object is a threat.
Depending on the type of system, it either
generates a heat signature that diverts the missile
away from the aircraft or a laser beam that jams
the missile's guidance system – causing it to veer
of course.
According to Girps, once the engineering portion
has been certified, the system can be installed at
any one of Jet Aviation’s heavy maintenance
facilities – worldwide. “Currently, we are in
negotiations with several aircraft owners who
have expressed an interest in acquiring an IRCM
system,” Girps added.
10
ENGINEERING
CONTACT:
Jet Aviation
Engineering Services
San Antonio, TX
Tel. +1 830 438 7486
Fax +1 830 438 7811
MISSILE DEFENSE SYSTEMS TAKE TO THE SKIES
Bottom: Northrop Grummanproposed commercial aircraftIRCM conformal pod
With Veterans Day close at hand, Jet Aviation’s
U.S. FBOs plan to pay tribute to Congressional
Medal of Honor recipients by offering flight crew
members the opportunity to own a copy of Medal
of Honor: Portraits of Valor beyond the Call of Duty – a
special commemorative publication that profiles
the lives and actions of 116 individual Medal of
Honor recipients. With a poignant forward by
former President George Bush and powerful
essays provided by Tom Brokaw and Senator John
McCain, this limited edition coffee-table collectable
offers fascinating insights into the lives of America’s
greatest heroes.
Taxi into any of Jet Aviation’s U.S. FBOs –
through December 15th, 2003 – to reserve your
complimentary copy. Supplies are limited and the
book will be mailed directly to you.
11
MEDAL OF HONOR
RECIPIENTS
COMMEMORATED
AT JET AVIATION
NORTH AMERICA
Top: Medal of Honorcommemorative book
Jet Aviation’s four U.S.FBOs from left toright: Bedford, Dallas,Teterboro,West Palm Beach
CONTACT:Jet Aviation Bedford
Tel. +1 781 274 0030Tel. 1 800 538 0233Fax +1 781 274 [email protected]
Jet Aviation DallasTel. +1 214 350 8523Tel. 1 800 966 2378Fax +1 214 350 [email protected]
Jet Aviation Teterboro Tel. +1 201 462 4000Tel. 1 800 538 0832Fax +1 201 462 [email protected]
Jet Aviation West Palm BeachTel. +1 561 233 7200Tel. 1 800 538 0724Fax +1 561 233 [email protected]
FBO
12
FEATURE
Top: Installation of right-handEFIS display
Bottom: System checks prior toflight testing
Opposite top: Adjusting right-handEFIS display into instrument panel
Opposite bottom: Finalized installation of EFIS with four high-resolution, wide viewing angle AMLCDs displays
JET AVIATION BASEL INSTALLS GLASS COCKPIT INTO B747 AND PERFORMS MAJOR
AVIONICS UPGRADES
The first large display Electronic Flight
Instrument System (EFIS) was recently installed by
Jet Aviation into a classic B747 at its Basel facility,
using high-resolution, wide viewing angle 6” x 8”
Active Matrix Liquid Crystal Displays (AMLCDs).
The EFIS, manufactured by Astronautics
Corporation of America, replaced the aircraft’s
electro-mechanical flight instruments and now
provides B747-400 functionality of primary flight
and navigation. The displays, accepting digital
and existing synchro and analog inputs, are
capable of receiving and processing FMS,
INAS/ADIRU, TCAS, TAWS/EGPWS, navigation
radios, Air Data, Radio Altimeter Systems, weather,
traffic, terrain and other systems.
Minimum aircraft downtime
“It is the first time that a classic B747 has been
equipped with such state-of-the-art avionics
equipment,” said Rainer Albecker, vice president
and general manager of Jet Aviation Basel, “The
development of this highly sophisticated avionics
package allows us to now offer our customers the
installation of an EFIS into their aircraft with
minimum downtime to the aircraft – about four to
six weeks.”
CONTACT:Jet Aviation Basel
Tel. +41 58 158 4111
Fax +41 58 158 4004
13
FEATURE
The research portion of the project lasted nearly
one full year and involved almost 50,000 hours of
engineering. Together with JRG Design Inc.
(USA), Jet Aviation Basel designed, engineered
and certified the EFIS integration and more than
300 interfaces under multiple Supplemental Type
Certificates (STCs). The company performed
major design and systems engineering in close
cooperation with the FAA and delivered all
requirements for the avionics to the system’s
manufacturer. The EFIS has four electronic flight
instrument displays, control panels, a hardware kit
and software. Extensive ground and flight testing
was required prior to certification by JRG Design
Inc. and the FAA.
In addition, Jet Aviation Basel performed major
avionics upgrades, including new HF transceivers,
Teledyne ACARS and an Airborne Data Loader.
Also installed were new air data computers, a
triple FMS and an EGWPS. Technicians completed
the project with a D-check. “These new cockpit
features and upgrades are value-added and will
provide the aircraft a higher resale assessment,”
said Albecker.
14
FBO
JET AVIATION FBOs TOPPRO PILOT SURVEY ANDEXXON MOBIL AWARDS
Jet Aviation’s worldwide FBOs achieved excellent
rankings once again in this year’s Professional
Pilot 2003 PRASE (Preference Regarding
Aviation Services and Equipment) survey. The
study evaluates fixed based operations in five
categories including line service, customer service,
facilities, quick-turn (tech stop) performance and
value for cost.
Jet Aviation ranked second overall in Best U.S.
FBO Chain, while our Zurich facility ranked first
in the Best European FBO category and Jet Aviation
Geneva placed second in the same category.
Meanwhile, Jet Aviation Jeddah ranked second
in the Best Middle Eastern FBO category and
Jet Aviation U.S. Charter Services ranked third in
the charter category.
EXXON Mobil Awards
In other news, Jet Aviation facilities in Bedford, MA,
Since my appointment
as head of Jet Aviation’s
U.S. operations six
months ago, I have
completely restructured
our management team
and set ambitious
goals designed to make you, the customer,
the focus of our attention.
Your response has been encouraging, and
your suggestions have stimulated fresh
resolve to further enhance our wide-ranging
capabilities known as our “Client Circle
of Benefits.” Within a short period, we
have restructured our maintenance
activities to meet the increasing demand for
comprehensive services at our FBO facilities.
Aircraft operators who postponed interior
or avionics upgrades have new incentives
to complete that work based on the new
2003 bonus depreciation benefits. Our West
Palm Beach facility is equipped with the latest
technology and capability to support your
needs, and we are ready to help you take full
advantage of the latest tax incentives.
With Veterans Day approaching, Jet Aviation’s
U.S. FBOs will pay tribute to Congressional
Medal of Honor recipients by offering
flight-crew members a complimentary
copy of a limited-edition, commemorative
publication that profiles the lives of
America’s greatest heroes.
These efforts are all part of our new,
comprehensive program designed to exceed
your expectations with everything we do.
Theo A. Staub
President & COO
Jet Aviation North America
15
FBO
CONTACT:Jet Aviation Bedford
Tel. +1 781 274 0030Tel. 1 800 538 0233Fax +1 781 274 [email protected]
Jet Aviation DallasTel. +1 214 350 8523Tel. 1 800 966 2378Fax +1 214 350 [email protected]
Jet Aviation FBO GenevaTel. +41 58 158 1811Fax +41 58 158 1815
Jet Aviation JeddahTel. +966 2 685 0400Fax +966 2 685 [email protected]
Jet Aviation TeterboroTel. +1 201 462 4000Tel. 1 800 538 0832Fax +1 201 462 [email protected]
Jet Aviation U.S. CharterServices, Teterboro
Tel. +1 201 462 4100Tel. 1 800 736 8538Fax +1 201 288 3195
Jet Aviation FBO ZurichTel. +41 58 158 8466Fax +41 58 158 8475
Dallas, TX, and Teterboro, NJ were
recently named Exxon Mobil Premier
Spirit award winners. Of the 750 fixed
base operations (FBO) considered –
Jet Aviation Bedford and Jet Aviation
Teterboro were among the top with a
gold rating.
“The Premier Spirit program is highly
competitive and extremely beneficial as it
challenges Exxon Mobil Aviation-branded
FBOs to deliver the highest caliber
customer care in the general aviation
industry,” said Melissa Lenkerd, business
development manager, Exxon Mobil
Aviation. “Winners like Jet Aviation have
earned the utmost respect and praise from
the people we value most – our customers.”
The Premier Spirit program – which is in
its 14th year, asks customers to rate FBOs
in four categories: customer service,
image, quality control and business
performance. Winners are determined by
outstanding customer service delivery as
rated in all four categories. This year,
nearly 25,000 surveys were completed.
Jet Aviation winning teams, clockwise:Zurich FBO, U.S. Charter Services,Teterboro, Dallas, Jeddah, Bedford and Geneva FBOs
Better days may be ahead for the aircraft market,
if a rejuvenated stock market and upbeat earnings
announcements are any indication, “Activity is up
and some market segments are improving,” said
Walt Wakefield, vice president of aircraft sales
at Jet Aviation. “These factors combined with
attractive values and low interest rates are making
a very compelling case for buyers to move off
the sidelines.”
Pricing in the pre-owned market which has
declined since the summer of 1998 appears to
have finally stabilized – as interest rates continue
to be historically low. Currently, older aircraft
are 30-40% below peak values and newer aircraft
are 15-25% off peak values. New tax incentives
in the form of a 50% bonus depreciation on the
purchase price for new aircraft and capital
expenditures made on pre-owned aircraft are also
stimulating demand.
Pointing out that interest in corporate aircraft
ownership has never been higher, Wakefield
believes there is more upside potential today for
price appreciation than in the wake of the last
economic downturn. “Corporate aircraft ownership
today – is viewed as a necessary business tool,”
said Wakefield, “and the difficulties in airline
travel and security concerns are likely to stimulate
even more demand in the future.”
16
SALES
AIRCRAFT MARKET BOASTS IMPROVEMENT
CONTACT:Jet Aviation
Aircraft Sales Dallas
Tel. +1 214 366 0133
Tel. 1 800 966 2378
Fax +1 214 352 4678
Jet Aviation
Aircraft Sales Teterboro
Tel. +1 201 462 4118
Tel. 1 800 538 0832
Fax +1 201 462 4033
Jet Aviation
Aircraft Sales West Palm Beach
Tel. +1 561 242 2610
Tel. 1 800 538 0724
Fax +1 561 233 7201
Clockwise from top right:Challenger 601, CitationIII, Gulfstream II, Falcon900B, Falcon 10, Astra1125, Gulfstream III,Gulfstream IVSP
Recent additions to Jet Aviation’s managed fleet in
the United States represent a new trend among
current fractional aircraft owners – they are upgrading
to full ownership. “Some of it is related to the
new tax laws,” said Bruce McNeely, head
of Jet Aviation’s U.S. management division,
acknowledging that aircraft values are at an all-time
low. “The recent tax law allows owners to take a
deduction equal to 50% of the adjusted basis in the
year that the aircraft is first placed in service.
Others are simply starting to grow their businesses,
and are flying more, in either case, whole aircraft
ownership simply makes better business sense for the
fractional aircraft owner.”
The recent additions
in the U.S. include a
Canadair Challenger
based in Boston, MA; a
Gulfstream IV-SP and
Gulfstream V-SP, both
based in White Plains,
NY; a Gulfstream III based
in Chicago, IL; a Falcon
900EX based in Denver,
CO; and two Global
Express aircraft, one based
in Hagerstown, MD, and
another in Teterboro, NJ.
According to Jürg Reuthinger, vice president of
Jet Aviation’s aircraft management division in
Europe, the Middle and Far East, the story is
much the same. “Due to the latest signs of
recovery of the worldwide economy, we have
received several requests for quotes on aircraft
management contracts and the outlook for the
next few months is promising. We recently
signed a contract that added a Boeing 727 and a
Global Express to our managed fleet and we
are strengthening our ties to our U.S. aircraft
management division – to create synergies.”
17
NEW TREND IN AIRCRAFT OWNERSHIP ADDS TO MANAGEMENT FLEET
MANAGEMENT
Top left: Significantreductions in fuel costs
Top right: Our maintenance personnel are skilled in the latesttechnology developments
Bottom: Offset fixed expensesthrough charter
CONTACT:Jet Aviation Business Jets
Aircraft ManagementEurope, Middle and Far East
Zurich, Switzerland Tel. +41 58 158 8787Fax +41 58 158 8785
Jet Aviation Business JetsAircraft Management USA
Teterboro, NJ/USATel. +1 201 462 4420Tel. 1 800 538 0832Fax +1 201 462 [email protected]
Commercial airline passengers had few alternatives
during the recent Northeast blackout when their
flights were cancelled. However, an aviation
executive – originally scheduled on a flight out of
LaGuardia Airport in New York City – contacted
Jet Aviation on August 14th at 7 p.m. with an
urgent request to be in South America for an
important business meeting the following morning.
Jet Aviation’s charter team swung into action and
arranged for chartered aircraft and crew members
to standby to perform the 9-hour flight. With most
bridges closed and traffic at a veritable standstill,
the passenger finally arrived at Jet Aviation’s
Teterboro FBO at 1 a.m. to board the aircraft.
In another request, Jet Aviation’s Private Fleet
Sikorsky helicopter was scheduled to pick up a
Wall Street executive at the 34th Street helipad.
The passenger requested that several colleagues –
stranded in the city accompany him to the
White Plains airport. Due to the extraordinary
circumstances, the helicopter and pilot remained
on standby to assist throughout the night and
into the following day – just another example
of Jet Aviation’s outstanding commitment to
customer service.
18
CHARTER
Top: Jet Aviation’s PrivateFleet Sikorsky S-76
Bottom: The Blackout of2003, August 14th, New York City
JET AVIATION KEPT PASSENGERS FLYING DURING BLACKOUT IN NEW YORK CITY
CONTACT:Jet Aviation
Business Jets Charter
North/South America
Teterboro, NJ/USA
Tel. +1 201 462 4100
Tel. 1 800 736 8538
Fax +1 201 288 3195
19
CHARTER
Jet Aviation is now using its Falcon 50
charter aircraft to perform flights to and from
Lugano, Switzerland and London City
Airport. The topographical situation of both
airports requires steep approaches and both
are rated as special airports; in addition, the
London City Airport is characterized by a
short runway.
Aircraft landing at these airports must be
certified for steep approaches by the aircraft
manufacturer and pilots undergo special training.
Jet Aviation provides its Falcon 50 flight crews
with specialized training including additional
theory, special technique for steep approaches
and simulator training. For Lugano Airport
landings, pilots attend practical flight training
at the airport prior to receiving the license
extension. According to Martin Bernegger,
vice president and general manager aircraft charter
for Jet Aviation Europe, the Middle and Far
East, “The location of both airports is of strategic
importance. Lugano is a popular gateway for
the north Italian market, while the London City
Airport is significant to business customers.”
JET AVIATION OFFERS FALCON 50 FLIGHTSTO LUGANO AND LONDON CITY AIRPORT
CONTACT:Jet Aviation Business Jets
Aircraft Charter
Europe, Middle /Far East
Zurich, Switzerland
Tel. +41 58 158 8686
Tel. 0800 247 829
Fax +41 58 158 8685
Top: Falcon 50 interior seats 10 passengers
Bottom: Falcon 50
(within Switzerland only)
20
NEWS
Jet Aviation BedfordTel. +1 781 274 0030Tel. 1 800 538 0233Fax +1 781 274 6573
Jet Aviation DallasTel. +1 214 350 8523Tel. 1 800 966 2378Fax +1 214 352 4678
Jet Aviation DusseldorfTel. +49 211 454 97-0Fax +49 211 454 [email protected]
CONTACT:
Bedford - Jet Aviation’s facility in
Bedford, Massachusetts recently
underwent successful DCA and JAA
inspections – which took a full day
to complete as all aspects of the
facilities repair station were audited.
“A JAA or DCA base inspection is
very thorough,” said Gerald Maney,
chief inspector at Jet Aviation
Bedford, pointing out that JAA is
currently in transition to the European
Aviation Safety Agency (EASA).
“There is no sacrifice of safety and
airworthiness when you are under
their guidance.”
JET AVIATION BEDFORDUNDERGOES JAA ANDDCA BASE INSPECTIONS
REPAIRS PERFORMEDON CITATION II
AND CESSNA 525
Dusseldorf - During a pre-purchase
inspection on a Citation II, Jet Aviation
Dusseldorf detected and repaired
major structural damages and
replaced the left-hand cockpit side
window and windshield frame. In
Dallas - Maintenance technicians at
Jet Aviation’s Dallas facility recently
performed a Phase 1-5 inspection
and an ELT (emergency locator
transmitters) installation on a 1972
model Citation 500.
VINTAGE CITATION 500GETS PHASE 1-5 AND
ELT INSTALLATION
BBJ UNDERGOESELEVATOR
MODIFICATION PROGRAM
Geneva - “The BBJ elevator
modification program is a Boeing
mandated campaign in an effort to
addition, inspections were performed
and both engines were overhauled.
Further, the facility recently repaired
major damage to a Citation 525 caused
when a baggage truck hit the aircraft
wing – at full speed, causing the business
jet to turn approximately 90°. The
right-hand outer wing assembly was
damaged beyond repair and needed
immediate replacement. As a further
precaution, the Cessna 525 received a
complete Phase 1-5 inspection.
Equipment installed included
RVSM, TAWS, TCAS MFD and
GPS, 3-frequency ELT with NAV
interface and Vertical Profile Digital
with radar. Due to the age of the
aircraft, extensive sheet metal work
was also required to repair numerous
cracks. In addition, one of the aircraft’s
engines was overhauled. However,
the project was completed on schedule
and the restored aircraft is now back
in service.
21
NEWS
provide terminating action for
several Airworthiness Directives
affecting the elevator tab system
and has to be
implemented on all
BBJs by September
2004. We recently
replaced the elevators
on three BBJs and
expect to perform
this modification on
more aircraft during the upcoming
months,” says Markus Huber, general
manager at Jet Aviation Geneva.
Geneva - Jet Aviation Geneva
recently performed major corrosion
repairs on three Gulfstream IV
aircraft that came to the Geneva
hangar because corrosion was
suspected on the lower wing plank
MAJOR CORROSIONREPAIRS ON
GULFSTREAM IV
JET AVIATION SINGAPORE PERFORMS
72-MONTH INSPECTION ON A
GULFSTREAM IVSingapore - Jet Aviation Singapore
recently performed a 72-month
inspection on a Gulfstream IV
aircraft. This inspection – due every
six years involves the inspection of
all flying controls, surfaces and
associated components. Items not
meeting the requirements of the
manual – were replaced. The
inspection also included Ops1 and
3 checks, fuel tank inspection,
fuel system functionality and
calibration checks. Aircraft upgrades
included the auto-pilot features
and installation of an APU
enclosure cooling duct.
at the refueling door panel. After
visual review, NDT inspections
confirmed major corroded parts at
the center forward beam on the
lower wing plank. To strengthen the
wing structure, fillers were installed
and doublers were fastened, sealed
and repainted.
CONTACT:Jet Aviation Geneva
Tel. +41 58 158 1111Fax +41 58 158 [email protected]
Jet Aviation SingaporeTel. +65 6481 5311Fax +65 6481 8336
JET AVIATIONSINGAPORE NAMED
CESSNA SERVICESTATION FOR
CARAVAN 208 AIRCRAFT Singapore - An Authorized Cessna
Citation Service Station since 1996,
Jet Aviation Singapore was recently
named an Authorized Service
Station for their Caravan 208 aircraft.
“Currently, some 35 Cessna Caravan
208 aircraft operate in South East
Asia and we anticipate a steady
increase of this popular aircraft in
our region. Jet Aviation is one of
only two appointed service centers
for this aircraft in the area and we
are now able to increase our Cessna
maintenance capabilities to include
the Caravan 208,” says Geoffrey
Hopkins, general manager at
Jet Aviation Singapore.
22
NEWS
S-76 HELICOPTERRECEIVES 12-MONTHFLOAT INSPECTION
ON S-76Teterboro - A Sikorsky S-76 helicopter
recently received a 12-month float
inspection at Jet Aviation’s Teterboro
facility. The floats are for emergency
landings over water, and can keep
the S-76 afloat for approximately
two to four hours. During the
inspection, each float is inflated to
check both compartments for leakage
and serviceability. On average, the
inspection takes two mechanics
eight hours to perform.
RVSM INSTALLATIONSON FALCON 10
AIRCRAFT WITH STCGROUP APPROVAL
West Palm Beach - Jet Aviation
West Palm Beach recently installed
several avionics upgrades into a
GULFSTREAM IIUNDERGOES
AVIONICS UPGRADESWITH STC
West Palm Beach - According to
Avionics Manager Brian Wilson,
Jet Aviation West Palm Beach has
been contracted to perform several
avionics upgrades on a Gulfstream
II. “The new equipment will make
the aircraft safer,“ explains Wilson,
“The MFRD indicator will show
radar, while the high-powered
Primus 880 and EGPWS with its
state-of-the-art technology will
allow the crew to review plans and
enhance their view of everything
on the ground in their path.”
Falcon 10 including RVSM, TCAS
and Sandel 3400 Class B TAWS.
“This project is the third Falcon
aircraft that we outfitted with our
STC group approval to allow aircraft
to fly within 1000 feet vertically
from the present 2000 feet,” said
Avionics Manager Brian Wilson,
regarding the RVSM system. ”This
is required if you fly to Europe and
will be implemented and enforced in
the United States as of January, 2005.”
CONTACT:Jet Aviation TeterboroTel. +1 201 462 4026Tel. 1 800 538 0832Fax +1 201 462 4009
Jet Aviation West Palm BeachTel. +1 561 233 7250Tel. 1 800 538 0724Fax +1 561 233 7279
Jet Aviation ZurichTel. +41 58 158 8111Fax +41 58 158 [email protected]
Zurich - Heavy maintenance was
recently performed on a Hawker
800 at Jet Aviation Zurich that
included major inspections and
upgraded with N1 Digital Electronic
Engine Control (DEEC) and RVSM
installations. In addition, the facility
repaired heavy corrosion in the
ground power access area, the main
door, the fuselage structure and the
cabin floor. The aircraft also received
new exterior paint – performed in
the on-site paint hangar.
HAWKER 800UNDERGOES HEAVY
MAINTENANCE
23
NEWS
CONTACT:Jet Aviation West Palm Beach
Tel. +1 561 233 7250Tel. 1 800 538 0724Fax +1 561 233 7279
Jet Aviation ZurichTel. +41 58 158 8111Fax +41 58 158 [email protected]
Jet Aviation BaselTel. +41 58 158 4111Fax +41 58 158 [email protected]
Jet Aviation TeterboroTel. +1 201 462 4000Tel. 1 800 538 0832Fax +1 201 462 [email protected]
SKILLED CRAFTSMENTACKLE NUMEROUS
EXTERIOR PAINTJOBS THIS SUMMER
West Palm Beach - Jet Aviation's
facility at West Palm Beach has
become a busy hub for aircraft in
need of a fresh paint job. Recently,
four aircraft including a Citation
CJ-1, a Falcon 20, a Falcon 900 EX
and a Gulfstream II, along with two
Sikorsky helicopters, were painted
simultaneously onsite, according to
Paint Shop Manager Gilles Paquet.
“We offer complete exterior painting
for aircraft up to and including the
size of a Gulfstream IV,“ says Paquet.
JET AVIATION ZURICHREFURBISHESCITATION 525
Zurich - A Citation 525 was
recently refurbished at Jet Aviation
Zurich. The seats were recovered
with Roan leather and new
anthrazyte carpeting was installed.
Headliners and window panels
were recovered with leather while
the sidewalls were adorned in
patterned tissue and laminate on the
side tables was replaced with walnut
wood veneer. In addition, periodic
inspections and service bulletins
were performed and the engines
underwent a hot section inspection.
The project was finished with a full
paint job in the on-site paint shop.
FUELING SERVICESNOW OFFERED AT
JET AVIATION BASELBasel - Jet Aviation now offers
fueling services for private jet
operators at the EuroAirport in
Basel, Switzerland for all types of
aircraft, available during operating
hours and fuel can be purchased
with any major credit card. “We are
pleased to add aircraft refueling to
our maintenance and completions
services for our customers in Basel.”
says Basil Erath, fuel manager at
Jet Aviation in Basel.
NEW SECURITY GATEAND BIOMETRIC
FINGERPRINTING ATJET AVIATIONTETERBORO
Teterboro - A new automated
security gate, complete with biometric
fingerprinting for employees, has been
placed in operation at Jet Aviation's
28-acre facility at Teterboro Airport.
The new gate includes a guardhouse
manned 24-hours with two security
personnel and two incoming lanes, one
of which is used by customers and the
other by employees. Employee access
requires the use of the Live Scan
computerized fingerprinting system.
Charter
Sales Management
Maintenance Interiors (Completions)
Handling services (FBOs)
Europe, Middle & Far East
+41 58 158 8888
North & South America
+1 561 233 7233
«We have over three decades experience, 60 strategic global locations, 3500 people, and one commitment.Jet Aviation’s Client Circle of Benefits. A global investment in people, in aircraft, and in facilities
to ensure your safety, convenience and comprehensive service in the business aircraft industry.»Heinz Köhli, CEO, Jet Aviation Group of Companies
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