Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites |
• Z’s Safety and Wellbeing Stand
• Stop Work Authority, and Z Life Savers
• Hazard Identification and Risk Management
• Retail Site Hazardous Areas
• Incident Reporting
• Work Clearance Form
• Z Permit to Work System
• Onsite Safety & Wellbeing Management and Supervision
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Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | 3
At Z, we are committed to providing workplaces that enable safe, productive and engaging work that enhances the physical and mental wellbeing of our Z whanau, the partners we work with and the wider Aotearoa, New Zealand.
We know that our wellbeing can only be achieved when we are physically and emotionally healthy and feel safe in the work that we are doing, as well as being safe and supported in bringing our whole selves to our work.
We recognise that we have a broad risk profile and operate across New Zealand. As such, we proactively identify, eliminate and or manage the risks that we create or face
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | 4
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites |
• The Z Life Savers were developed because too many people are killed at New Zealand workplaces just like ours and we don’t want this to happen on our watch.
• Every person working for Z, or at a Z location deserves to go home safely at the end of their shift. If we behave in line with our Life Savers we can do just that – save lives
• The 12 Life Savers are “must dos” when working for Z or at a Z location and are grouped into three broad categories:
– Driving Life Savers - minimise the risk when you are behind the wheel
– Personal Safety Life Savers – minimise the risk to yourself
– Control of Work Life Savers – minimise the dangers during high risk activities
Z Life Savers (link to flipbook on the Z Hub)
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Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites |
• A hazard is anything that may cause harm, such as chemicals, electricity, working from ladders, or an open drawer
• The risk is the chance that somebody could be harmed by hazards
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• Risk broadly refers to any activity, event, issue, or threat that causes uncertainty or affects Z’s ability to meet our purpose or objectives.
• The HSWA 2015 places a duty on Z as a PCBU to ensure, so far as is reasonably practicable, that work is completed without risks to the health and safety of any person.
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | 7
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | 8
Depending on the work activity risk level, we will expect to see one or more of the following documents:
• Site Specific Safety Plan (SSSP) – A document that describes how safety & wellbeing will be managed on a job. It is developed by contractors (and with subcontractors) to make sure that all relevant hazards and site information is available and regularly updated, and that issues are consistently monitored.
• Job safety analysis (JSA’s) – A tool completed to identify hazards involved in any task and confirm how they are to be controlled.
• Safe Work Method Statements (SWMS) - A document completed for all 'high risk’ work, e.g. working at heights, working in confined or restricted spaces are considered high risk and a SWMS is always required to be prepared before any work of this type is carried out.
• Work permits and associated certificates – Along with SWMS, a work permit must be completed to “authorise” work to proceed under certain controls and conditions, e.g. Work at Height, Confined Space Entry, Excavations, Lifting, Electrical work, etc.
• Work Clearance Form (WCF) – A tool completed to determine whether work on site involves high, medium, or low risk tasks or activities, and identifies further risk management requirements, e.g. permits.
• Further details of these documents are on the next section
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites |
• Due to the nature of the products that we sell, all retail sites have hazardous zones as per the Classification of Hazardous areas AS/NZS 60079.10.1 2009
• Any hot works or electrical works carried out in these areas will require a Z permit to be in place which can only be approved by a Z Permit Issuer (PI)
• Each site will have a site specific hazardous zone plan and this should be referred to prior to work commencing on site.
• Any product transfer, pipeline modifications or repairs, or excavations could extend hazardous areas.
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Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites |
Ret
ail S
ite
Haz
ard
ou
s A
reas
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Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | 11
Our five-step approach to managing incidents:
1. Respond - make things as safe as possible – move people away from the affected area, attend to injured people, and secure the site as best you can.
2. Report - It is important to report an incident. This lets the right people know what’s happened and they can start to manage the situation. Incidents that occur on Z’s sites or work done for Z must be reported to Z.
3. Investigate - Incidents don’t fix themselves and without taking action to resolve an issue and looking into why it happened, there is a real risk the same thing could happen again.
4. Review - When an investigation is being conducted it is essential that it is carried out in a timely manner. This is important because not only could the incident re-occur if the root causes are not identified and rectified, but a delay in incident investigation leads to a perception that incidents are not being taken seriously.
5. Communicate learnings - a critical part of the process is to take the time to identify key learnings for the business and then communicate these learnings so they can be applied to other areas which may have similar risks.
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites |
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• What is the work, who does the work?
• What are the hazards and risks of the work activity?
• What risk assessment procedures will be required (e.g. Permits, Safe Work Method Statements, Job Safety/Steps Analysis, or Standard Operating Procedures) and set in place?
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites |
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• No work is to start until all controls have been identified and the Work Clearance Form is signed-off.
• What controls will be required prior for the work to commence?
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites |
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• Communicate the work, risks, and controls between Z and Contractors (i.e. arrangements among PCBUs for the common purpose of protecting safety and wellbeing for all involved)
When the overall site or designated work area is under the control of a main contractor:
• WCFs are still required by all attending companies unless otherwise agreed with Z Project Representative.
• The Main Contractor's Site Manager may sign as Site Representative where the work is carried out by a sub or separate contractor.
• Where WCF are agreed not to be required by all companies, Site Manager is still responsible for identifying and co-ordinating key daily activities for risk and hazard management.
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites |
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• When work has been done or paused, both the Contractor and Site Representative confirm the site is finished or left in a safe and satisfactory condition.
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites |
Perm
it t
o W
ork
Sys
tem
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Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | 18
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites |
Perm
it t
o W
ork
Sys
tem
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• In high-risks activities, a work permit is always required in addition to documented risk assessments.
Asbestos Hot work in a hazardous zone
Demolition work Excavations
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites |
Perm
it t
o W
ork
Sys
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• Asbestos Work
• Canopy or shop roof construction and / or installation
• Confined Space Entry
• Crane work or load lifting or rigging operations
• Critical safety device override
• Demolition
• Drilling of monitoring wells or soil borings – Mechanical Drilling
• Dusty construction works from dry concrete, stone or brick
• Energised high-pressure system work
• Excavations
• Hot work in hazardous zone
• Live electrical work
• Live energised product line work
• Non-routine work on fuel storage tank
• Removal of substances containing lead
• Tank removal or installations
• Work at height exceeding 1.8m
• Working on a non-trafficable secondary surface
• Worksafe NZ notifiable works
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites |
Perm
it t
o W
ork
Sys
tem
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• Activities where a work permit is not required unless determined by a Business Unit
• Medium risk tasks can be self managed by Z accredited contractors.
• Documented risk assessments (HITRA / JSA etc.) should be in place and control measures applied
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites |
Perm
it t
o W
ork
Sys
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• Activities where a work permit is not required.
• Such work are generally considered low risk, are frequently carried out, and by competent persons.
• Where high-risk tasks are required, e.g. using a ladder for maintenance work, then the requirements for high-risk activities apply.
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites |
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• Z’s Safe Work Practice: Working at height
• Fall protection is required for a potential fall distance
of 1.8 metres or more, inclusive of whether it is at or
below ground level or within 2.0 metres or less from
an unguarded edge.
• Scaffolds 4m and over must be erected by a
competent person.
• Fall restraint is to be worn at all times in a boom
lift/cherry picker. If a permanent anchor point is
installed in a scissor lift, fall restraint is also to be
worn (unless the risk assessment details why this is
not required).
• If wearing fall restraint/arrest means, an emergency
recovery plan must be established and equipment for
it available on site prior to the work starting
• Access to the retail shop canopy is to only be via an
elevating work platform or scaffold.
• When working within 2 metres of an unguarded edge,
fall protection must be established and maintained 2
metres either side of the workers work area at all times
• Weather conditions need to be taken into account when
working at height
• Ensure WorkSafe is advised if working 5m or more
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites |
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IMMEDIATE ACTIONS TO BE UNDERTAKEN:
1 The use of stepladders and A-frame ladders on Z Sites to undertake work is suspended, effectively immediately, and until further notice.We have asked our staff on site to intervene if they have any concerns about the types of ladders used, please respect this if this does occur.Platform ladders may be used.
2 If you believe you cannot safely complete your work using a platform ladder then STOP WORK and contact your Manager or Supervisor.
3 Before undertaking any work, and post completing required permit to work requirements and the work clearance form, take the time to consider the work environment. If you need site staff to move equipment to allow better access, please talk to the site leader. If you cannot safely set up your work area, please do not commence work.
4 Please ensure that this safety alert is communicated to all workers who attend Z sites
No longer allowed
No longer allowed
Approved
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites |
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• Any potential entry
for work in confined
space or restricted
spaces must be
authorised by a
competent person,
i.e. a permit issuer
• Confined Space
Decision Tree -
http://z.co.nz/assets
/PDFs/PTW-Manual-
v3-Attachment-9-
Identification-of-a-
Confined-Space-
Decision-Tree.pdf
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | 26
• Refer PTWS requirements - No Permit is required for standard deliveries or movements of stock
or materials. This is considered to be a simple lift on or off truck direct to ground in one
movement eg. temporary toilet facilities. Site induction and risk assessment should be completed
via JSA, SWMS . WCF should be considered for large deliveries eg portacom.
• Access to lifting points must be planned in accordance with the Working at Heights Policy.
• Permits are required for delivery lifts changing direction eg., Prime Sign lifts, tank installations
• Z has a Safe Work Practice for Lifting Operations: here .
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites |
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• Contractor Name
• Contractor Representative (i.e. the person accountable for the work or project)
• Site Name
• Scope of work
• Z Permit Issuer (who will permit the activity)
• Permit/Certificate(s) required
• Scheduled date of the activity (or proposed date)
• Duration of permit work
• Refer to list of Z PI’s located throughout the country https://z.co.nz/assets/Z-Permit-Issuers.pdf
• A Permit issuer should be engaged at start of project
• 2 working days notice minimum is required when seeking a Permit
• SWMS should be completed and provided with the request
• Some permit activities require a higher level of Z engagement before commencing work e.g. Working at Height, confined space entry, or other complex activities
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites |
All contractors must:
• Agree with Z representative the time and date of work
• Park in a suitable location (confirm this is acceptable with the site)
• Sign in and complete the Work Clearance Form (WCF) and sign out.
• Have their photo identification if required by contract
• Go through a site induction including discussing site hazards with the site representative (Z or Main Contractor)
• Ensure any equipment / machinery is fit for purpose (valid WOF etc., cords need to be tested and tagged)
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• Ensure contractors working on site are suitably trained (Working at Height, doing hot work etc.)
• Ensure correct PPE is worn; high vis jacket, steel cap boots
• Ensure work area is suitably demarcated and signed to prevent customers and staff entering the area
• Have a fully stocked first aid kit to reflect hazards associated with works being undertaken
• Have adequate cones / barrier equipment
• Fire extinguishers
• Have MSDS on site for all chemicals brought onto site in course of work
In the event of an emergency, all workers must participate in the site evacuation requirements (including Retail site staff evacuations when the Z Retail site is operating).
When other contractors are on site, both parties to agree work boundaries (when work areas or responsibilities for workers and others on site overlap)
Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites | Safety & Wellbeing Induction Pack for Contractors Working a Z Retail sites |
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