MET CENTERMetropolitan Education and Training CenterWorking Families Success Network (WFSN)
PRESENTED TO
STEP UP SAVANNAHANNUAL MEETING
SAVANNAH, GA
OCTOBER 17, 2014
BY CAROLYN SEWARDDIRECTOR – MET CENTER OPERATIONS
PRESIDENT/CEO, FAMILY AND WORKFORCE CENTERS OF AMERICA
BUILDING HISTORYIn 1891, Herbert Wagner and Ferdinand Schwedtman startedWagner Electric, a small motors company. Located in downtownSt. Louis, the small company quickly grew and, became one of St.Louis’s most prominent manufacturers.
By 1913, Wagner's Wellston plant in St. Louis's northwest industrial corridor was the third largest and the most modern in
the country. Wagner Plant, 1917
MISSIONThe MET Center is a strategic partnership created to stimulate the economic self-sufficiency of individuals living in low to moderate income communities of the St. Louis Region.
The Center seeks to accomplish this mission by delivering focused, comprehensive, and accessible job training, placement, assessment, career development services and transportations services.
We serve the underemployed, unemployed, and displaced workers, leading to sustainable work and a competitive regional economy.
• Centrally Located Near the MetroLink• Comprehensive Skill-Based Training
• Focused Individual Employment Planning• Accessible Career Development and Placement Services
•Financial Education/Transportation Services
GOVERNANCE/MANAGEMENT Decision Makers
Make-up of Board
Quarterly Board Meetings
St. Louis County Facility
Monthly Staff Meetings
Hiring of Staff
Business/Social Workers/Teachers
ORGANIZATIONAL CHART
Industry Advisory
Group -RCGA -WIB
-Employer
Committee Group advisor for each skill
training program
St. Louis County Public
Works
MET Executive Director
-Responsible for
communication flow between programs and services
-Performance reports to Steering Committee
-Coordinate and report Issues
and Problems concerning
programs to Board of Directors
-Information Management
coordination
Facility Management
Responsible for all facility management
St. Louis County
Coordination of Educational
Programs
Responsible for all skill-based
educational programs
St. Louis Community College
Metropolitan Training Alliance
MET Board of Directors
-Responsible for conducting Labor Research
-Program Recommendations
-Resource Development
Services -Recruitment -Orientation
-Assignment/Referral
-Eligibility
-Enrollment
-Client Services
-Job Search -Placement
-Retention
-Mobility Center -Community Outreach
-Special Projects/Initiatives
-Adult Education
Literacy/HiSet -Tax Prep
-Asset Building
-Early Childhood
Education
Educational Programs
-Skill-based Training
-Business Services BOAT, ProjectXcel
(STLCC)
-Healthcare LPN (SSD)
-Transportation
Diesel (STLCC) -Bioscience Technology
(STLCC/FWCA)
-Carpentry/Building Maintenance (MTA)
-Manufacturing
HVAC/ICP/CRP/CNC (MTA)
-Pre-Employment
Services (FWCA) -Distance Learning
(FWCA)
Information
Management
-Client Database -Client Case Files
-Performance Reports
-Enrollment -Graduates
-Initial Placements
3,6,9,12 months retention
-Employment Reports
-Special Project Data -Transportation Data
-Supportive Service
-Financial Literacy
Facility
-Staff
-Space -Telephones
-Security
-Maintenance -Utilities
-Grounds
COLLABORATIVE PARTNERS St. Louis County Government
St. Louis County WIB
St. Louis Economic Development Partnership (SLEDP)
St. Louis City WIB (SLATE)
Fathers’ Support Center (FSC)
St. Louis Community College (STLCC)
Metropolitan Training Alliance (MTA)
Special School District (SSD)
St. Louis Community Credit Union
(SLCCU)
AARP
Boeing
Family and Workforce Centers of America (FWCA)
Annie E. Casey Foundation (AECF)
The PrivateBank
WFF Facility Services/Washington University
St. Louis Public Schools (SLPS)
East-West Gateway Council of Governments
Greater St. Louis Works (RCGA)
National Disability Institute (NDI)
Donald Danforth Plant Science Center
MO Dept. of Social Services-Family
Support Division (FSD)
MET CENTER PROGRAMS & SERVICES
Adult Basic Education Program (ABE/HiSET)
American Job Center/Next Generation Career Center (NGCC) –
Satellite Office
Bioscience Technology Program - 12 weeks
Business Office Administrative Training (BOAT) - 12 weeks
Carpentry/Building Maintenance (CRP) – 8 Weeks
Diesel Technology (DIE) – 2 years Associate’s Degree
DOL Training To Work Adult Reintegration Program (T2W)
Early Explorers Child Development Academy (EECDA)
MET CENTER PROGRAMS & SERVICES
Entrepreneurship Training Program (ETP) – 12 weeks
Heating Ventilation & Air Conditioning (HVAC) – 8 Weeks
Industrial Certification Program (ICP) – 4 Weeks
Licensed Practical Nurse Program (LPN) – 1 year
Pathways to Responsible Fatherhood Program – 6 weeks
Pre-Employment Services – FWCA
Precision Machining Technology – 8 Weeks
ProjectXcel - 10 weeks
CWF/MET CENTER PROCESS FLOW
Assessments (Individual Plans)
1. IEP: Case Manager
2. ITP: Case Manager
3. IFP: Financial Literacy Coach
Individuals Receiving Services (Enrollments) Each enrollment requires CWF Snapshot Form
Performance Measures (Placement/Retention/Advancements)
Employment Career and Education Service
Job Readiness Training
Skilled Training
ABE/GED/ESL
Career Counseling
Financial Services & Asset Building
Attending Financial Literacy
Classes
Participating in On-On-One
Financial counseling
Applying for a Credit Score
Work Support Service
Applying for DWD/FSD/SS benefits
Screening for Benefits
Participating in income / tax prep services
Missouri Career Center Services
Bundling of Services
(%) of All Customers Received Bundled Services
Employment & Career Advancement
Became employed
Achieved 3, 6, 12 month retentions
Achieved Career/Life Advancements
Completed ABE/GED/ESL
Completed Job Readiness
Completed Skilled Training
Financial Stability and Asset Building
Obtain credit report
Correct errors on credit report
Improve credit score
Savings Account
Retirement Account
Drivers License Car
Saving for down payment on home
Purchased home
Work Support
Receiving Public Benefits
Received Transportation Services
Received Tax Refund
Received EITC
Intake/Recruitment
Assessment/Orientation
Pre-Assessment Services
1. TABE
2. Work Keys
CWF—MET Center St. Louis
Funnel Process
7-1-06 – 6-30-14
MET CENTER/CWFINTEGRATED SERVICE DELIVERY MODEL
Customer Recruiting Orientation
Eligibility for financialAssistance, client services,
ITAs
Program Enrollment(Bundling of Services begins
here)
Adult Education Literacy
Transportation, Job Search,Mobility, Counseling Services
Bundling & Sequencing
Work Readiness TrainingFinancial Literacy and Asset Building –
2 - 4 WeeksBundling & Sequencing of Service
Skill Based Training ProgramsBusiness Services B.O.A.T. (STLCC) ProjectXcel (STLCC)Transportation Diesel (STLCC)Career Pathways to Employers/ Pre-Employment Services (FWCA)Manufacturing HVAC (MTA) CNC (MTA) CRP (MTA) ICP (MTA)Healthcare LPN (SSD)BioScience Technology (FWCA)Distance Learning (FWCA)
Financial Services / Asset Building
Employment Services
Graduates from all programs can immediately obtain
employment
America’s Job Center – Placement Services
Supportive services(Based on Funding)
MET Mobility CenterCounselingJob Search
Entrepreneurship Training Program - PrivateBank
Tax PrepFinancial Literacy - St. Louis
Community Credit UnionHousing Counseling
Legal ServicesFSD – Resource Center
CWFPATHWAY
Employer SpecificOrientation
for Job Seeker
Services Educational Programs Placement & Retention
TWO GENERATIONAL APPROACH
St. Louis Community Credit Union
MET CENTER SERVICES
Early Explorers Child Development Academy
COLLABORATIVE PARTNERS
STL Economic Development Partnership
Annie E. Casey Foundation
St. Louis City WIB
St. Louis County WIB
The PrivateBank
Washington University in St. Louis
Boeing
Placement & Retention
Skill-Based Training
Open Enrollment
HiSET/AEL
Pre-Employment Services
Entrepreneurship Training
Healthy Marriage/Relationship
Bioscience Technology
Early Childhood Education
Parent Engagement
Clinical Health & Wellness
Financial Literacy
Second Chance Banking
Financial Products & Services
COMMUNITY ENGAGEMENT
Community Residents
Local Businesses
Faith-Based Institutions
Community-Based Organizations
Sure Rides Auto Loan Program
Child Care
EMPLOYMENT
FAMILY STABILITY
ACCOMPLISHMENTS As of June 30, 2013, the following outcomes have been achieved through our CWF/WFSN initiative:
– 19,253 Assessments completed
– 3,726 Skill Training
– 4,459 Job Search
– 6,405 Receiving financial literacy services
– 5,375 Placed in employment
– $9.00 per hour average wage
2014 Estimated Economic Impact: $18.7M
(1,000 placed into employment at $9/hr. by 40 hrs./wk by 52 wks/yr= $18.7M)
Partnered with Saint Louis Community Credit Union to implement Behavioral Economics and offer
financial products to participants. Since opening in June 2011, the following has been achieved:
Performed 52,615 transactions
Opened 1,298 New Accounts
Secured 394 loans, totaling $1,275,958
Strategic partnership reduced total cost (by minimizing or eliminating the duplication of services, i.e.
recruitment, assessment)
CONTACT INFORMATION
CAROLYN D. SEWARDPRESIDENT/CEO – FAMILY AND WORKFORCE CENTERS OF AMERICA
DIRECTOR – MET CENTER OPERATIONS
6347 PLYMOUTH AVENUEST. LOUIS, MO 63133
(314) 746-0752 – OFFICE(314) 746-0735 – FAX
EMAIL: [email protected]: [email protected]
WEBSITE: WWW.FWCA-STL.COMWEBSITE: WWW.METCENTERSTL.COM