ORGANIZATIONALCITIZENSHIPBEHAVIOUR
PRESENTED BY :- ANURAG SINGH
NARENDER SINGH
CONTENTS
• Meaning & Definition of OCB
• Dimensions of OCB
• Antecedents of OCB
• Similar Constructs
• Benefits of OCB
Organization Citizenship Behavior(OCB)Definition :-
Dennis Organ (1988) defines OCB as “individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and that in the aggregate promotes the effective functioning of the organization
It means that :- OCBs are discretionary in nature,
These are not a part of job description,
Not directly recognized by formal reward system,
contribute positively to overall organizational effectiveness
Dimensions of OCB
Altruism
Courtesy
Conscientiousness
Civic virtue
Sportsmanship
OCB
OCBI OCBO
OCBI
.Altruism.Courtesy
OCBO
.Conscientiousness .Civic virtue
.Sportsmanship
Antecedents of OCB
Job satisfaction
Organizational justice
Organizational commitment
Personality Task Leadership
Similar constructs
Contextual performance Prosocial organizational Behavior
Extra role Behavior
A Mythological View
• An interesting parallel can be drawn between OCB and the concept of karma as explained in THE BHAGVAD GITA.
• As lord Krishna says ‘one should do his karma without expecting any fruits in return’ one should act without being attached to the ‘results’.
Benefits of OCB
• a positive impact on employee performance and wellbeing
• enhance productivity
• free up resources
• attract and retain good employees
• create social capital