@StamfordUX
OZEWAI
1 DECEMBER 2011
Dealing with different attitudes to accessibility
@KimChatterjee@RuthEllison
Who are we?
Passionate | Working in the UX & Accessibility space for a combined 18 years
WCAG 2.0 guidelines are finally implemented in your organisation….
Does this sound familiar?
Don’t know that it exists
Accessibility checks done right at the end
Little consideration of the overall user experience
But…
Awareness of accessibility
A few fails…
Culture & attitudesA few fails…
ChampionCommitmentEducated &
aware
BargainingDenialApatheticIgnorance
The 7 attitudes
lack of knowledge or information about accessibility
Ignorance
Ignorance: strategies
not interested or concerned
Apathetic
Apathetic: strategies
an assertion that something said, believed, alleged, etc., is false
Denial
Denial: strategies
Bargainingnegotiating on what each party shall give and perform
The Troll
Watch out for…
The Zealot
Watch out for…
Bargaining: strategies
Educated & awareconscious of the importanceof getting it right
The Zealot
Watch out for…
Educated & aware: strategies
Commitmentdedication, application
The Cowboy
Watch out for….
Commitment: strategies
Championa person who fights for or defends accessibility
Champion: strategies
If all else fails……
Key stuff
Requires time, commitment, planning & proper execution
Need to educate, assist and support transition of attitudes from ignorance to champions
Focus on the human experience of accessibility
Engage, acknowledge and share the successes
In summary…
for her wonderful illustrations
A BIG thank you to ...
Other credits:Speech bubbles - http://mediamilitia.com/thought-and-speech-bubbles-pack-104-free-vectors-and-images/
Some fonts & images by Tom Murphy- http://fonts.tom7.com/