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SUCCESS PATH FOR ALL MANAGERS
V. Narayanan
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FUNDAMENTALS
Make a Budget with an aim to make money and notsave money and Live within thus prepared Budget
Have a well defined targets based on current level ofpotency not on conventional standards
Make life simple and keeping things simple meansbetter organized; planned and focused
Profitability does not necessarily means big; hence aimat being most profitable rather than being big
At the peak of success; look for things that can be donebetter
Be humble success is hardly ever all your own doingand rarely irreversible
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NO PROFESSIONALISM
Hire and Team the people with a sense of humor and capability toturn a tough situation to a lighter one
Quit Pretending. To be successful; be true to the maximum extentpossible
Hire for attitude and train for skills
If you had hired wrong person or right person at a wrong time; saygood bye to him or her; else there would be disruption in theoperations
Treat all your team members like FamilyMembers and never takeyour family for granted
Do whatever it takes for there is very little traffic in the extra mile Be your own and define your own standard of professionalism
Follow the principles of Equity as if you are fanatically religious aboutit
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ORGANIZE
Think as if you are the owner of the enterprise
Be lean; make it difficult to hide poorperformance
Kill bureaucracy-
Ignite Ownership Spirit
Abolish unnecessaryMeetings
Abolish Committees; multiple approvals; etc., Abolish orMinimize Paper Work
Simplify and Clarify the Communication Channels
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ORGANIZE - CONTD
Stop Analyzing; Start taking Actions as if you
are on the battle field
Make rules, systems and procedures your
servants and not your masters
Anticipate the unexpected Expect the worst
and prepare for the best
Be flexible but dont break
Deal with your people and not positions/titles
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WHO IS OWNER
Owner is the one who is focused on the resultsregardless of who is watching
Owner is the one who believes that he can
make a difference in everything he does
Owner will put his trust in others; he tells hismen that he trusts them and make them to act
accordingly Owner will show his men what he think they are
worth
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WHO IS OWNER ----- CONTD
Owner would negotiate with an abundance
mentality
Owner is the one who would make hisorganizational and personal mission, vision,
values clear and then hold the reins loosely
Owner is the one who does what his men
expects and make his men to do what he wants
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LEARN LIKE CRAZY
Take on a Childlike Curiosity. Learn from every one
Develop Genuine Interest in the knowledge of others;
ask to learn, listen to learn and watch to learn
Train yourself to look beyond the horizon Put yourself in Others shoes quite often
Plan and organize based on others expectation
Make information more interesting and meaningful;
relevant and show your team what is in it for them Give people more responsibility to develop their
strengths and grow
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DARE TO FAIL
Blaze new trails; dont rest on others laurels
Ask yourself how you can do it before you askothers how its been done
Become a Risk Doctor help people recover frommistakes by accepting and encouraging
Stand behind your commitments
Learn from mistakes Play to win and not to not to lose
Make life and work an adventure
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TEAMWORK
Equip people to make decisions Clearly definetheir deliverables and explain the organizationsculture
Values and Principles are to be made clear inevery system; procedure; etc.,
Measure and Reward people who protect culture
Do --- Just Do it
How you spend your time and money? Does itreflect your values and principles
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LIVE
Make your people your artwork memorialize anddisplay your fondest memories with your people
Make the vision your boss
Be sincere with your people Building Culture is not an over-night job; it is not
accidental; make it purposeful and meaningful
Do what you value; speak what you do; walk your
talk Be a story teller for your company and your family
by creating history
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CELEBRATE
One who works hard can alone be truly happy. Dont hide thathappiness celebrate
Celebrations create memories; acknowledge what is important andrecognizes the values
Celebrations is the opportunity to bring the people together andtighter
Celebrate/appreciate from heart and not as a matter of customs
Identify and reward people who have done their best openly andwhole heartedly
Note un-spirited appreciations means insulting the person. You would
appreciate a person when he has done more than what you haveexpected. Hence when you appreciate you need to legitimatelychange your opinion on him and else you are insulting notappreciating
Celebrate as you do at home.
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MAKEWORK A PLAY
Lighten up
Work in play clothes if possible. Never be rigid
and serious Be first to find humor in tense moments
Make it your daily mandate to make at least
one of your team members to laugh and laughat yourself
Be a friend and not boss
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LOVE ATWORK
Love your work and people
Show and demonstrate your love and genuine
interest Know you can love and disapprove at the same
time
Never be afraid of other man love is fearless Be gracious Polish your politeness
Forgive and Forget
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COMPASSION
Genuinely show your gratitude to your people
for their support at the time of success
Genuinely support your people at the time offailures by acknowledging their good intentions
Give more than money your love and time
Love not to get but to give; you will get morethan what you expect
Be first to give
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CORPORATE IMAGE
Market to employees not just to your customers
Promote culture along with your product
Look for unusual ways to tell your story
Collaborate with others in creating your story Use your story as a way to build spirit, service and
performance
Have everyone play a part in keeping your
companys advertising and marketing promises Find ways to tell your own story; use it further your
personal and professional success.
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EMPLOYEES COMES FIRST
Defend your people. The customers may not be
right all the time
Make service a way of life
Give people the flexibility to transcend rules
and regulations to better serve the customers
Good Enough is never good enough
Every one is most valuable; inform your people.
Give more than what is expected
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It is collaborative effort to achieve any success and so to retain it
CONCLUSION