The Utrecht approach
Bianca Kramer
JIBS User Group, July 2014
- and what about the catalogue ?
Doing away with the library discovery tool
http://www.youtube.com/watch?v=ST7I1Wq3epM
Acad
em
ic
libra
ries h
ave
lost th
eir ro
le
in th
e
dis
covery
of
scie
ntifi
c
info
rmatio
n
We s
hou
ld
focu
s o
n
deliv
ery
Decisions on discovery and delivery
… why
… how
… what ?!
2012
Trends search behaviour Utrecht Universityrelative increase / decrease in use
Patrons Switching Faster Than Libraries Faculty and Students Already Looking Elsewhere for Search Help
Where Do Students Start a Search? Where Do Faculty Start Their Research? n = 2,229 n = 3,025
Search Engine 83%
Wikipedia
Social Networking Site
E mail ‐
E mail Subscription ‐
Online Database
Ask an Expert Site
Library Website
7%
2%
1%
1%
1%
0%
0%
A specific electronic research resource
A general purpose search engine
Your online library catalog
The library building
2003
37% 47%
21% 32%
28% 18%
13% 4%
2009
Source: “Faculty Study 2009: Key Strategic Insights for Libraries, Publishers,© 2011 The Advisory Board Company • www.educationadvisoryboard.com • 22852D and Societies” Ithaka S+R; “Perceptions of Libraries, 2010,” OCLC.
For me, that’s Google Scholar!
One search engine to find everything...
User surveygroup interviews with students & scholars
• No new library discovery tool
• Keep catalogue for the time being
• Rethink the role of the library in providing access to scientific information
Conclusions in 2012
- Changes in library website
- Changes in instructions & support
- Communication
#biebtip #betervinden
Wherever you’re searching, we’ll make sure you get it!
60
What do they want?
- overview available search engines
- full-text access
- tailored support
- where to find e-books?
User surveygroup interviews with students & scholars
Bookmarklet (access from home):
Bookmarklet (access from home):
Bookmarklet (access from home):
• Add holding information to discovery tools
• Offer our SFX knowledge base to Google Scholar and Scopus
• Open up our repository for harvesting
• Supply easy authentication for off campus users
Behind the scenes
Continuously improve delivery
Wherever you’re searching, we’ll make sure you get it!
1
31 August 2013
Search behaviour Utrecht UniversitySFX-clicks per month
Future steps
• Keep improving delivery
• Keep track of where our users are (trend watching, user surveys, statistics)
• Collaborate with other libraries / OCLC
• Phase out our catalogue
Users are going elsewhere for discovery
Focus on delivery and rethink the way you can provide value for your users