Download - Top 10 Use Cases of Alfresco

Top 10 Use Cases of Alfresco to Enhance your IT Ecosystem

April 4, 2013

Joe TongPartner Marketing - Alfresco

Harish RamachandranVP – Global Presales & Co-Founder CIGNEX Datamatics

CIGNEX Datamatics Confidential www.cignex.com

Alfresco Overview

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Alfresco - Overview

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Alfresco is now the largest open source content management company in the world

Founded in 2005, with offices in London & Atlanta

Over 3 million community downloads

250+ global channel partners

2,500 customers in 55 countries, including…


Alfresco - Overview

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The Alfresco Platform

Document ManagementCapture, share & retain corporate content, including

documents, video, images & graphics files

Records ManagementEnsure governance, compliance and retention of

company or government records

Web Content ServicesAuthor, collaborate & publish to Drupal, Liferay,

JBoss Portal or your custom web app

Enterprise CollaborationCreate, share, collaborate, iterate & discuss content.

Then publish to social channels.

Open Source PlatformBuild content-rich apps and websites using RESTful

APIs or Java & open standards like CMIS & JSR 168


Use Case #1

Travel & Hospitality – Hospitality Portals for 7 Hotel Brands

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Hospitality Portals for 7 Hotel Brands

• Challenges Faced– Improve Revenue Per Available Room (RevPAR)

– Emotional connection with guests

– Lead time for making offers to customers/channel partners

• Solution Highlights– Integration with Document Management & Web Content

Management

– Content repository, search & access

– Flexible architecture, data security, multi-lingual & multi-currency support

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Use Case #2

Gaming Company – WCM & DAM Solution

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Gaming Company – WCM & DAM Solution

• Challenges Faced– No single data source for effective marketing and up-selling programs,

– Duplication of the games assets on various sites high infrastructure costs for hosting them

– Time consuming process for content approval, ratings and legal check

– Maintaining security and stability of digital asset fleet

• Solution Highlights– Rich CMS with ease of integration to external applications

– Unified Consumer Database (UCD) for various targeted marketing campaigns

– Legal Risk elimination and content filtering based on user’s age

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Use Case #3

Confectionary Company – Sales & Marketing Portal

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Confectionary Company – Sales & Marketing Portal

• Challenges Faced– Clients’ R&D department used SAP RPM which lacked collaborative

features

– Absence of workflow functionalities

– Difficulty in managing access rights

– Decentralized content leading to higher maintenance and overheads

• Solution Highlights– Integrated collaborative research portal

– Custom slide viewer

– Easy document & metadata search

– Workflow, access rights, content & page management

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Use Case #4

Online University – Learning Management System

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Online University – Learning Management System

• Challenges Faced– Disparate content platforms across business units

• Lost opportunity of content reusability• High maintenance cost due to proprietary and home grown systems• Convert disparate formats to the PDF, Doc etc.

– Interoperability with rich user interface

• Solution Highlights– Specialized content and content transformation workflow with rules

and actions

– Automatic version control, Inline preview, Live page editing & scheduling

– SEO, Multi-tier search

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Use Case #5

Insurance Sector - Knowledge Management Portal

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CIGNEX Datamatics Confidential www.cignex.com 14

Insurance Sector - Knowledge Management Portal

• Challenges Faced– No centralized application for managing business documents internally

leading to challenges like• Low productivity• High manual operations • Low security and high vulnerability during processing

• Solution Highlights– Integrated collaborative Knowledge Management Portal by integrating

Alfresco• Document Approval Workflow

– Document tagging with Advanced search– Drag n drop – Browser plugin to upload content from web

• User Permission, Security & Administration– LDAP authentication– External users registration workflow


Use Case #6

County Portal for Citizens

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County Portal for Citizens

• Challenges Faced– High cost of license (AMC) and maintenance of the portal

– Upgrades were time consuming and complex• Low efficiency• Poor speed of rolling out changes / information to citizens

• Solution Highlights– Custom migration tool automating 98%+ of content / data migration

– Integration with external systems including SAP, Filenet, Elavon Payment gateway and Recware

– Single Sign On (SSO) and in-line editing of Alfresco web content from portal interface

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Use Case #7

Semiconductor Company – WCM/CMS Portal

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Semiconductor Company – WCM/CMS Portal

• Challenges Faced– Absence of a workflow functionality

– Multisite data centers causing high cost structure

– Content publish transmission was manually and time comsuming

• Solution Highlights– Integrating legacy systems with the Alfresco CMS

– Roll out new CMS features such as:• Import/Export metadata in spreadsheet• Akamai cache purge in deployment• Advance search for WCM

– Migration of all the applications and data, on an as-is basis from Documentum to Alfresco WCM by using our Migration Toolkit

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Use Case #8

Healthcare Company – Staffing Workflow Solution

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Healthcare Company – Staffing Workflow Solution

• Challenges Faced– Poor operational efficiency & productivity due to semi-automated

system• Ineffective cross checking of credentials or miscommunication among

various team members / users

– Expensive – high cost of license and maintenance

• Solution Highlights– Smooth migration from proprietary DM (Imscan) to Alfresco ECM with

increased functionalities

– Integration with – 3rd party App (ViewOne Pro) / RightFax for fax data

– Improved Security – SSO through LDAP authentication / Access rights control

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Use Case #9

Auto Parts Company – Contract Management Solution

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Alfresco based Contract Management Solution

• Challenges Faced– No centralized application/solution for managing business agreements

leading to challenges such as• Low productivity• High manual operations• Low security

• Solution Highlights– Contract Approval Workflow

• Contract drafting, Advanced search• Drag n drop contract creation and Bulk upload for legacy contract

– User Permission, Security & Administration• LDAP authentication for internal users and Secure login for external users• Role based login statistics• Multi-level security for contract approval

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Use Case #10

Medical Company – Drupal & Alfresco WCM Solution

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• Challenges Faced– Site performance while data sync & import

– Content mapping among the different domains

• Solution Highlights– Integration with Document Management & Web Content Management

– Content repository, search & access

– Flexible architecture, data security, multi domain -central admin support

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Medical Company – Drupal & Alfresco WCM Solution

Making Open Source Work

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Thank You. Questions?

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