User guideInternational SOS Medical assistance program
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Valid from: 1 January 2014
• 27 Assistance Centres 24/7
ISO Certified
• 35 clinics
• 11 000 Professionals
• 48% medical professionals
• + 600 Remote Sites Medical
Projects
• 11 Air Ambulances
• 4.5 Million+ calls in 2012
• 1.3 Million+ cases
• 18,000+ medical evacuations
• 90+ languages supported
• 76,000+ certified providers
International SOS worldwide presence
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International SOS assistance centres are ISO 9001: 2008 certified. This certification is an international
standard which recognises high quality, consistent service improvement as well as a company’s
commitment to customer satisfaction.
A L’ETRANGER
Medical & Security Guides available on the Internet
Membership App’
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PRIOR TO DEPARTURE
IN AN EMERGENCY
WHILE ABROAD
On call Medical advice 24/7
Medical & Security Assistance
Medical email Alerts
International SOS integrated services
How to access your Groupe Suez Environnement
online portal and subscribe to alerts by email?
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1. Visit our International SOS website
www.internationalsos.fr
2. Enter your Membership number
(15AYCA084575) in the login section
3. Click on « Go »
4. Click onto « Sign up »
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The following information can be found in the medical country guides:
Medical risk levels
Pandemics and prevention
Advice: infectious diseases, recommended vaccinations, food and water safety, cultural tips…
International SOS directories
Access to country guides on your Groupe Suez
Environnement dedicated portal
Webinars & Seminars – Included in your
membership
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Invitations are sent to the
management of the Groupe
Suez Environnement
assistance program.
Don’t hesitate to request the
calendar for future sessions.
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International SOS
Paris Assistance Centre
+33(0)1 55 63 37 71
www.internationalsos.com