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Welcome
..Technology or Culture?
Michael BraniginCSP, CHMM, FMP
Director, Safety Health and Environment
Roche
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This may sound funny,but hopefully we can agree on the following ...
We evolve.1
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Industry 4.0
1780 1870 1970 TODAY
1.0 2.0 3.0 4.0Production is
mechanized by water and
steam power
Introduction of electricity led to
the assembly line and mass
production
Automation is fueled by
computers and electronics
Advanced technology and Internet of Things
powering connectivity, data, and cyber-physical
systems
● At that time, the amount of horse manure created in the fast-growing cities was perceived to be threatening civilization itself.
● 50,000 horses per day producing 15-35 lbs of manure each.
● Thanks to Henry Ford and others for saving civilization from Horse Manure!
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Industry 4.0
1780 1870 1970 TODAY
1.0 2.0 3.0 4.0Production is
mechanized by water and
steam power
Introduction of electricity led to
the assembly line and mass
production
Automation is fueled by
computers and electronics
Advanced technology and Internet of Things
powering connectivity, data, and cyber-physical
systems
We evolve.1
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Efficiency is good2doing more with less can help us
grow as a company
Injuries are bad3preventing them is
something we should do
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5,250workers killed on the job in 2018in the USA
https://www.bls.gov/news.release/cfoi.nr0.htm
14 per day
https://www.bls.gov/news.release/cfoi.nr0.htm
on average+
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Things are better than they used to be
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https://www.bls.gov/news.release/pdf/osh.pdf
Worker injuries & illnesses
from 10.9 incidents per 100 workers in 1972 to 2.8 per 100 201810.9 2.8
Injuries, illnesses, & deaths since the 1970s
Worker deaths
from about 38 worker deaths a day in 1970 to 14 a day in 201838 14
This tells us :● Learned
● Evolved
● Invested
We’ve:
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Examples
But we need to keep going...
Today,14 people are counting on us
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Innovation continuesHere are some of the ways how
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Virtual Reality and Augmented Reality
Data Platforms and Predictive Analytics
Wearables
Exoskeletons and Robotics
Virtual Reality and Augmented RealityExamples
VR Training
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Virtual Reality and Augmented RealityExamples
HMT-1Realwear
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Data platforms and Predictive AnalyticsExamples
Data AnalyticsEnablon
Predictive toolsExamples
AlertMeterPredictive Safety
Predictive Fatigue Management
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WearablesExamples
Lone WorkerBlackline
https://www.blacklinesafety.com
Human Factors PerformancedorsaVihttps://www.dorsavi.com
Electrical SafetyProxxi
https://www.proxxi.co
Predictive Fatigue ManagementOptalerthttps://www.optalert.com
WearablesExamples
Wearable Lone Worker SafetyBlackline Safety
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WearablesExamples
Electrical field detectionProxxi
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A British store is selling a
'thought box' for $650,
it's designed to put on your
head 'to simply think'
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Exoskeletons and RoboticsExamples
IronhandBioservo
Exoskeletons and RoboticsExamples
IronhandBioservo
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Exoskeletons and RoboticsExamples
ExoskeletonSuitX
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How to get going..
Safety Health and Environmentwants to move forward, by:
● Starting small
● Collecting data
● Integrating strategically
What’s next
Safety Health and Environmentwants to know:
● What works
● What doesn’t
● How to use that data
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What we need
● Operational areas willing to
pilot potential solutions
….But is technology the solution?
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Philip Ragain, Director of Training and Human Performance
http://www.theradgroup.com/
and
Dr. Earl Blair LecturerIndiana University Bloomington
Credit to the following…..
Welcome
What is Culture?
How does it come to exist?
Do all organziations have a culture?
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Organizationalculture
The beliefs, assumptions and values that contribute to the decisions we make.
“Culture Eats Strategy for Breakfast”- Peter Drucker, Management Consultant
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Short activity
Alignment
Common beliefs and concerted action in the collective pursuit of clear results.
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To Connect the world’s professionals to make them
more productive and successful
To organize the world’s information and make it more
universally accessible and useful
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We save people money so they can live better
Why isSafetyCultureimportant?
Tragic accidents are often considered symptoms of poor safety cultures
BP Texas City & Deepwater Horizon
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Safety Culture Maturity & Dimensions
GENERATIVEPROACTIVECOMPLIANTREACTIVEPATHOLOGICAL
Organizations can be atdifferent stages of maturity
Immature Mature
GENERATIVEPROACTIVECOMPLIANTREACTIVEPATHOLOGICAL
PATHOLOGICAL CULTURE● People at all levels see safety as a burden
● The workforce is disengaged or hostile toward safety efforts
● "We have to do this to keep regulators/insurers off our backs"
● “Just don’t get caught”
Safety Culture Maturity & Dimensions
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GENERATIVEPROACTIVECOMPLIANTREACTIVEPATHOLOGICAL
REACTIVE CULTURE● People become engaged out of fear after an incident
● Leaders talk about safety, but do not make systemic or difficult changes
● Often regresses to Pathological state
● “We have to make safety a priority”
Safety Culture Maturity & Dimensions
GENERATIVEPROACTIVECOMPLIANTREACTIVEPATHOLOGICAL
COMPLIANT CULTURE● People are engaged in safety as a condition of employment
● Workforce is trained to execute its role in the safety system
● “You have to comply with safety rules to work here”
Safety Culture Maturity & Dimensions
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GENERATIVEPROACTIVECOMPLIANTREACTIVEPATHOLOGICAL
PROACTIVE CULTURE● Workforce is engaged in improving safety and voluntarily contributes information to
decision makers
● It is professionally advantageous to support safety
● “We are all responsible for safety...not just the safety department”
Safety Culture Maturity & Dimensions
GENERATIVEPROACTIVECOMPLIANTREACTIVEPATHOLOGICAL
GENERATIVE CULTURE● People at all levels feel personally responsible.
● Workforce is fully engaged. Safety is a personal value.
● People take initiative to improve safety even when efforts go unseen.
● “We are never safe enough. It takes constant effort by everyone.”
● “I am my brother’s/sister’s keeper.”
Safety Culture Maturity & Dimensions
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6 Dimensionsof a safety culture
Safety Culture Maturity & Dimensions
An atmosphere of accountability, trust, and fairness is present.
People are slow to blame, but there is also a clear line between acceptable and unacceptable behavior.
Safety Culture Maturity & Dimensions
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Drive Accountability.. but don't assume intent....
Maybe the message wasn't clear
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People take initiative, fulfill their role in safety programs and go beyond base-level effort to improve safety.
Safety Culture Maturity & Dimensions
“You either lead by example, or you don’t lead at all”Kouzes & Posner - The Truth About Leadership
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People resolve emerging safety issues quickly without always deferring to higher-level leadership.
People intervene directly in unsafe conditions or activities.
Safety Culture Maturity & Dimensions
People reliably and accurately communicate both good and bad information to their leaders.
Information that could affect safety is not hidden.
Safety Culture Maturity & Dimensions
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“All Injuries Are Preventable” can lead to under reporting and increase in catastrophic risk
Instead.. focus on Risk Reduction as a KPI metric.
Risk Management is a better tool than Injury reduction as an organizational focus for improving performance
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Leaders seek an accurate understanding of the organization's strengths and weaknesses and pay attention to information that helps them understand the true state of safety.
Safety Culture Maturity & Dimensions
Employees at all levels draw the right conclusions from the safety information system and are willing to implement reforms (both major and minor) when the need is indicated.
Safety Culture Maturity & Dimensions
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So….
Technology or Culture?
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