Welcome ..Technology or Culture?

2/7/2020

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Welcome

..Technology or Culture?

Michael BraniginCSP, CHMM, FMP

Director, Safety Health and Environment

Roche

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This may sound funny,but hopefully we can agree on the following ...

We evolve.1

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Industry 4.0

1780 1870 1970 TODAY

1.0 2.0 3.0 4.0Production is

mechanized by water and

steam power

Introduction of electricity led to

the assembly line and mass

production

Automation is fueled by

computers and electronics

Advanced technology and Internet of Things

powering connectivity, data, and cyber-physical

systems

● At that time, the amount of horse manure created in the fast-growing cities was perceived to be threatening civilization itself.

● 50,000 horses per day producing 15-35 lbs of manure each.

● Thanks to Henry Ford and others for saving civilization from Horse Manure!

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Industry 4.0

1780 1870 1970 TODAY

1.0 2.0 3.0 4.0Production is

mechanized by water and

steam power

Introduction of electricity led to

the assembly line and mass

production

Automation is fueled by

computers and electronics

Advanced technology and Internet of Things

powering connectivity, data, and cyber-physical

systems

We evolve.1

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Efficiency is good2doing more with less can help us

grow as a company

Injuries are bad3preventing them is

something we should do

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5,250workers killed on the job in 2018in the USA

https://www.bls.gov/news.release/cfoi.nr0.htm

14 per day

https://www.bls.gov/news.release/cfoi.nr0.htm

on average+

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Things are better than they used to be

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https://www.bls.gov/news.release/pdf/osh.pdf

Worker injuries & illnesses

from 10.9 incidents per 100 workers in 1972 to 2.8 per 100 201810.9 2.8

Injuries, illnesses, & deaths since the 1970s

Worker deaths

from about 38 worker deaths a day in 1970 to 14 a day in 201838 14

This tells us :● Learned

● Evolved

● Invested

We’ve:

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Examples

But we need to keep going...

Today,14 people are counting on us

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Innovation continuesHere are some of the ways how

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Virtual Reality and Augmented Reality

Data Platforms and Predictive Analytics

Wearables

Exoskeletons and Robotics

Virtual Reality and Augmented RealityExamples

VR Training

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Virtual Reality and Augmented RealityExamples

HMT-1Realwear

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Data platforms and Predictive AnalyticsExamples

Data AnalyticsEnablon

Predictive toolsExamples

AlertMeterPredictive Safety

Predictive Fatigue Management

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WearablesExamples

Lone WorkerBlackline

https://www.blacklinesafety.com

Human Factors PerformancedorsaVihttps://www.dorsavi.com

Electrical SafetyProxxi

https://www.proxxi.co

Predictive Fatigue ManagementOptalerthttps://www.optalert.com

WearablesExamples

Wearable Lone Worker SafetyBlackline Safety

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WearablesExamples

Electrical field detectionProxxi

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A British store is selling a

'thought box' for $650,

it's designed to put on your

head 'to simply think'

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Exoskeletons and RoboticsExamples

IronhandBioservo


IronhandBioservo

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ExoskeletonSuitX

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How to get going..

Safety Health and Environmentwants to move forward, by:

● Starting small

● Collecting data

● Integrating strategically

What’s next

Safety Health and Environmentwants to know:

● What works

● What doesn’t

● How to use that data

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What we need

● Operational areas willing to

pilot potential solutions

….But is technology the solution?

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Philip Ragain, Director of Training and Human Performance

http://www.theradgroup.com/

and

Dr. Earl Blair LecturerIndiana University Bloomington

Credit to the following…..

Welcome

What is Culture?

How does it come to exist?

Do all organziations have a culture?

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Organizationalculture

The beliefs, assumptions and values that contribute to the decisions we make.

“Culture Eats Strategy for Breakfast”- Peter Drucker, Management Consultant

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Short activity

Alignment

Common beliefs and concerted action in the collective pursuit of clear results.

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To Connect the world’s professionals to make them

more productive and successful

To organize the world’s information and make it more

universally accessible and useful

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We save people money so they can live better

Why isSafetyCultureimportant?

Tragic accidents are often considered symptoms of poor safety cultures

BP Texas City & Deepwater Horizon

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Safety Culture Maturity & Dimensions

GENERATIVEPROACTIVECOMPLIANTREACTIVEPATHOLOGICAL

Organizations can be atdifferent stages of maturity

Immature Mature


PATHOLOGICAL CULTURE● People at all levels see safety as a burden

● The workforce is disengaged or hostile toward safety efforts

● "We have to do this to keep regulators/insurers off our backs"

● “Just don’t get caught”


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REACTIVE CULTURE● People become engaged out of fear after an incident

● Leaders talk about safety, but do not make systemic or difficult changes

● Often regresses to Pathological state

● “We have to make safety a priority”



COMPLIANT CULTURE● People are engaged in safety as a condition of employment

● Workforce is trained to execute its role in the safety system

● “You have to comply with safety rules to work here”


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PROACTIVE CULTURE● Workforce is engaged in improving safety and voluntarily contributes information to

decision makers

● It is professionally advantageous to support safety

● “We are all responsible for safety...not just the safety department”



GENERATIVE CULTURE● People at all levels feel personally responsible.

● Workforce is fully engaged. Safety is a personal value.

● People take initiative to improve safety even when efforts go unseen.

● “We are never safe enough. It takes constant effort by everyone.”

● “I am my brother’s/sister’s keeper.”


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6 Dimensionsof a safety culture


An atmosphere of accountability, trust, and fairness is present.

People are slow to blame, but there is also a clear line between acceptable and unacceptable behavior.


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Drive Accountability.. but don't assume intent....

Maybe the message wasn't clear

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People take initiative, fulfill their role in safety programs and go beyond base-level effort to improve safety.


“You either lead by example, or you don’t lead at all”Kouzes & Posner - The Truth About Leadership

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People resolve emerging safety issues quickly without always deferring to higher-level leadership.

People intervene directly in unsafe conditions or activities.


People reliably and accurately communicate both good and bad information to their leaders.

Information that could affect safety is not hidden.


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“All Injuries Are Preventable” can lead to under reporting and increase in catastrophic risk

Instead.. focus on Risk Reduction as a KPI metric.

Risk Management is a better tool than Injury reduction as an organizational focus for improving performance

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Leaders seek an accurate understanding of the organization's strengths and weaknesses and pay attention to information that helps them understand the true state of safety.


Employees at all levels draw the right conclusions from the safety information system and are willing to implement reforms (both major and minor) when the need is indicated.


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So….

Technology or Culture?

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