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The top documents tagged [theory of service quality]
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theory of service quality
1 Project web site Evaluating Library Service Quality: Use of LibQUAL+ IATUL Kansas City, MO June 2002 Julia Blixrud Association.
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Project web site – TM Academic Library and Information Services: New Paradigms for the Digital Age Bielefeld, Germany February 8,
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TM Project web site Invited Address October, 2004 South Africa.
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Project URL – TM LibQUAL+ ™ : An Overview CASLIN The Czech Republic June, 2006 Presented by: Bruce Thompson bthompson.
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