Post on 09-Apr-2017
transcript
Overview
• Park’N Fly Overview• Traveler Benefits
– Choice, Convenience, Speed• Customer Experience• Value + Savings• Compliance + Reward
– Park’N Fly Rewards• Implementation of Program
Canadian owned and operated
Industry leader, offering airport parking in Canada
Customer focused organizationOver 40 years experience
Overview
Facilities in Toronto
Vancouver EdmontonOttawa Montreal Halifax
Choice - Service LevelsValet – “Drop’N Go”
Drop’N Go service ensures a professional team of service providers look after your vehicle while you're on the way to the airport.
Toronto, Vancouver, Montreal.
Choice – Valet Location
Choice – Service LevelSelf Park Want to find the perfect spot on your own? These self park
facilities provide you with the best choices for this category. Ideal for both long and short term parking, Self Park is a cost effective parking alternative to Valet.
Edmonton, Halifax, Montreal, TorontoOttawa
Convenience• Park’N Fly lots are located minutes away from the
airport & include 24 hour bus transportation • Shuttles are signaled the moment you enter the lot• Luggage assistance
• Friendly, courteous and safety conscientious drivers• Shuttles run 24/7 on a continuous rotation
Speed• Largest fleet of buses – 65 units
– Centralized bus dispatch, GPS bus tracking system– Established service level metrics– Proactive tracking of real time service delivery
• Quick, computerized check-in/out service and/or automated pay stations
• Guaranteed parking availability• In Toronto and Vancouver, Air Canada
self-serve check-in kiosks 24/7 available
Consistency – Service Delivery
• National Operating System, - Parker • National Training Program - Parker “U”
– Front-end staff; Bus driver etc.,• National Uniform Program• National Operating Guidelines & Procedures• Mystery shopping program• Self-audits to measure compliance & uniformity
Value – Daily Rate Comparison Service Type
Toronto Montreal Ottawa Edmonton Vancouver Halifax Notes
Airport Terminal - Parkade
$28.00 $18.00 $18.50 $22.00 $28.00 $18.00
Airport Terminal–Self Park
$18.00 (Viscount)
$13.00 $14.00 $13.00(Value)
$15.75(Long Term)
N/A
Taxi/Limo (dtwn)
$50.00 $50.00 $35.00 $50.00 $40.00 $55.00
PNF -Valet $21.95 $17.95 N/A N/A $17.95 N/A
PNF – Self Park
$14.95 $12.95 $11.95 $10.99 N/A $12.00
Cost Savings
Option Length of Stay Total Cost
Taxi (dtwn) 2 trips @ $50.00/direction
$100.00
Airport Terminal Park
3 days $84.00
Park’ N Fly 3 days @ Self Park
$44.85
3 days at Valet $65.85
Example: Toronto, not including taxes
Option Savings Self Park
Savings Valet
Taxi (dtwn)
55% 34%
Airport Terminal Park 46% 22%
Compliance + Rewards
Park’N Fly Rewards Program• Park’N Fly Rewards designed to improve customer
experience while ensuring compliance
– Expedited Service– Convenience – Rewards
Park’N Fly Rewards Program• Online Enrolment• Automatic Discounts
– Discount code embedded into profile
• Personalized online homepage– Track parking activity– Redeem for FREE days
Enrolment - Online
Implementation Easy & Flexible• National Corporate Rate Program• Unique Identifier for tracking and discount application• Quarterly Reporting
– Detailed activity report
• Account Management commitment• Id Sticker Program for implementation to frequent travelers• E-links available from dedicated intranet sites
Thank You
Thank you for meeting with us.
Let us help you enhance your traveler’s experience while reducing your travel costs & improving your bottom line!