WE TURN DATA INTO INFORMATION

2Ring REPORTINGProfessional Services

2Ring ..Who are we? What do we do?

» Founded in 2001› EMEAR headquarters in Slovakia, EU› North American headquarters in Sacramento, CA

» Offering solutions worldwide via Cisco Resellers› Indirect Sales Strategy

» CDN Member – Cisco Preferred Solution Developer» Flexible & knowledgeable development / sales teams

› We listen to your feedback / incorporate features› Deliver custom-based integrations to your environment

Contact Center Applications / Services

Unified Communications Applications

2Ring ..Solutions

2Ring REPORTING .. Professional Services

» Real-time and historical custom reports» Platform independent

› MS SQL Reporting Server› Cisco WebView› Cisco Unified Intelligence Center› Crystal Reports› Oracle› ...

2Ring REPORTING ..Benefits

» Web-based› Accessible from anywhere and anytime

» Combine data from multiple sources if suited› Cisco IP telephony & contact center data› ERP & CRM systems› Service desk systems› ...

» Solve extraordinary situations› Statistical day starting at 7AM and not after midnight› Multiple agents sharing one extension

2Ring REPORTING .. Example 1Historical Report on MS SQL Server

2Ring REPORTING .. Example 2Historical Report on CUIS

ADDRESS

PHONEEMAILWWW

ADDRESS

PHONEEMAILWWW

Galvaniho 15/C

821 04 Bratislava

Slovak Republic

+421 (2) 5822 4550

info@2Ring.com

www.2Ring.com

2Ring .. North America HQ2Ring .. EMEAR

OFFICEMOBILEEMAIL

Tom McCain

Director of North American Sales

+1 (916) 426-3790

+1 (480) 255-7500

tmccain@2Ring.com

2Ring .. Questions

OFFICEMOBILEEMAIL

Michal Grebáč

Strategic Sales & Marketing Director

+1 (916) 282-9514

+1 (916) 514-3355

mgrebac@2Ring.com

2Ring .. Connect with Us

8880 Cal Center DriveSuite 400,Sacramento, CA 95826, USA(916) 426-3790info-na@2Ring.comwww.2Ring.com