A Choice Of Internet Futures: Will Nonprofits Be Stuck In The Slow Lane?

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A Choice Of Internet Futures Will Nonprofits Be Stuck In The Slow Lane?

2015 Nonprofit Technology Conference (15NTC)

4 March 2015

Dan York, Senior Content Strategist

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Administrivia

#15NTCnetadvocacyWeb: http://sched.co/2IUZNotes: http://po.st/xU00JrEval: http://po.st/OyzAfa

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http://a4ai.org/

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Who Are You?Why Are You Here?

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90 Minutes

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?

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PermissionlessInnovation

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InternetOf

Opportunity

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Spoiler Alert(I don’t have all the answers)

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Symmetry

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danyork.me

Books

Blogs

Podcasts

1980’s

Nonprofits

Corporations

TelecomVoIP

Training

Linux

UNH

Security

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What is the Internet Society?The Internet Society (ISOC) is a cause-based organization that works with governments, industries, and others to ensure the technologies and policies that helped develop and evolve the Internet will continue into the future.

Our programs cultivate an Internet that is open to everyone, everywhere and aim to ensure that it will continue to be a tool for creativity, innovation, and economic growth.

MISSION: To promote the open development, evolution, and use of the Internet for the benefit of all people throughout the world.

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How We Work To Protect Our Internet

Operating at the intersection of policy, technology, and development allows the Internet Society to be a thought leader on issues key to the Internet’s continued growth and evolution.

Technology

DevelopmentPolicy

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History Founded in 1992 by Internet pioneers Vint Cerf and Bob Kahn as an international nonprofit organization.

The Internet Society is the organizational home of the Internet Engineering Task Force (IETF), the primary entity responsible for establishing the Internet’s open standards and best practices.

For more details, visit www.internetsociety.org/history

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Global Presence

108Chapters Worldwide

71,000+Members andSupporters

133Organization Members

18Countries with ISOC Offices

92 Countries with ISOC Chapters

NORTH AMERICA

LATIN AMERICA & CARIBBEAN

EUROPE

AFRICA

THE MIDDLE EAST

ASIA

OCTOBER 2013Chapters

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CaveatThese are my personal views –

They may or may not reflectInternet Society positions

Image: Christian Schnettelker (manoftaste-de) on Flickr

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Past Present Futures Choices

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In The Beginning…

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In The Beginning…(well, maybe lets start in the

1980’s… )

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?

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BBSsAOL

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OnlineServices

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Defining characteristics?

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• Messages only to other users• Discussions not visible outside• Some content only available on

that service (license agreements)• Only one service at a time (dial-up)• You paid $$$ for access (usually)

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“walled gardens”

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FracturedDisconnected

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Connect

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wired to interconnect

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We tried

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Telco standardsOSI, H.x, G.x, X.x …

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UUCPharvard!mv!srbci!ldy

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FidoNet

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And then…

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IP

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Internet Protocol

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InternetThe one network to

interconnect them all

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Slowly…

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… until the wallscame down…

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?

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“Internet Invariants”

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Global reach

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General PurposeYou can do anything with it

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PermissionlessInnovation

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AccessibleTo connect, build, study

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Basic agreements andsocial behavior

between technologies andbetween humans

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Reusable buildingblocks

Not tied to technology

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No permanentfavorites

(Remember AltaVista?)

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Internet Invariants• Global Reach• General Purpose• Permissionless Innovation• Accessible – connect, build, study• Conventions and social behavior• Reusable tech building blocks• No permanent favorites

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Distributed andDecentralized(ex. email, web)

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End-to-end“E2E”

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Intelligence at the edge

“Stupid” network

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Connect

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ConnectCommunicate

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ConnectCommunicate

Create

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ConnectCommunicate

CreateCollaborate

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ConnectCommunicate

CreateCollaborate

Communities

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Thought we had it all…

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Declaration of the Independence of

Cyberspacehttps://projects.eff.org/~barlow/Declaration-Final.html

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cluetrain.com

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MessagingEmail, Jabber, IRC…

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DiscussionUSENET, forums, listserv…

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PublishingWeb, gopher…

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ConnectCommunicate

CreateCollaborate

Communities

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Unleasing thecreativity ofhumanity ona global scale

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But a funny thing happened on the

way to our utopia…

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?

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Past Present Futures Choices

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Commerce

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engineof communication and collaboration

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… a phenomenal

engineof commerce!

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One slight problem…

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?

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Destruction of thegatekeepers

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“Disintermediation”

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Removal of theintermediaries

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Whole new industries

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Amazing opportunities

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Gatekeepers of old?

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?

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The telcos are calling…

… they want their revenue back!

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The governmentsare calling…

… they want their revenue back!

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The media companiesare calling…

… they want their revenue back!

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The movie studiosare calling…

… they want their revenue back!

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The <insert disruptedindustry here>

are calling…

… they want their revenue back!

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The fundamentalpoint

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Shockey’s Law:

Money is the answer.What is the question?

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Control

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Who used to bein charge?

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?

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(Skype, WhatsApp)

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The telcos are calling…

… they want their control back!

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The governmentsare calling…

… they want their control back!

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The media companiesare calling…

… they want their control back!

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The movie studiosare calling…

… they want their control back!

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The <insert disruptedindustry here>

are calling…

… they want their control back!

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Revenueand

Control

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Only one slight problem…

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… the new industries,and the people,

don’t want togive it back

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But wait, there’s more…

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Convenience

(consumerization)

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Consumers

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“n00bs”

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user@aol.com

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Didn’t care HOW itworked

Just wanted it TO work

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The Internet ismerely a tool.

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A new way toget things done

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Simplicity

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User experience“UX”

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Consumption

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Easier to consume

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Easier to deliver

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Telephone VoIP

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TV Video Streams

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Radio Podcasts

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Newspapers

Web sites/Feeds

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CDsMP3s

/streaming

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<pick your industry>

<something new>

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ConnectCommunicate

CreateCollaborate

Communities

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CommerceControl

ConvenienceConsumerization

Consumption

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Internet

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Trends

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“If when you say internet, you think of a computer,

then you probably don't live in an African country.”

http://edition.cnn.com/2015/02/19/africa/africa-mobile-internet/

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Mobile

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MWC

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Mobile Internet(2015 Global Internet Report)

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Next 4 Billion People?

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Digital Divide?

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Affordability?

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Billions of things

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Internet of Things(IoT)

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Security / Privacy

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Identity

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SecuritySecuritySecurity

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Surveillance

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Trust

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Can we trustthe Internet?

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Past Present Futures Choices

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“The future is already here –it’s just not very evenly

distributed.”

- William Gibson, author

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Present

Accessible /Innovative

Decentralized

Closed /Fragmented

Centralized

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Present

Accessible /Innovative

Decentralized

Closed /Fragmented

Centralized

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The Internet “we used to know”

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Innovation

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Competition

Choice

Diversity

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Interoperability

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Freedom of expression

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Security

Privacy

Trust

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Internet Invariants• Global Reach• General Purpose• Permissionless Innovation• Accessible – connect, build, study• Conventions and social behavior• Reusable tech building blocks• No permanent favorites

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“Common Pool”

“Global Citizen”

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InternetOf

Opportunity

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Present

Accessible /Innovative

Decentralized

Closed /Fragmented

Centralized

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Balkanization

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Fragmentation

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Regional networks

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Multiple “Internets”

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Response to pervasive

surveillance

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Response to revenue/control

loss

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Lack of interoperability

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“Boutique networks”

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Return of somegatekeepers

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Will need to go to each regional network to

gain access

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Present

Accessible /Innovative

Decentralized

Closed /Fragmented

Centralized

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FragmentedAND

Controlled

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GovernmentRegulation

(and Taxes, too)

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Corporate Control

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GatekeepersEverywhere

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Permissionor

PaymentRequired

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Censorship

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Surveillance

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Fear

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“Safety”“Protection”

“… for the children”

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Legitimate safetyissues, but canbe over-used

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Islandsof

Disconnection

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The scenarionone of us

want

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Must be on guard…

… slippery slope.

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Present

Accessible /Innovative

Decentralized

Closed /Fragmented

Centralized

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A Big Quadrant(Many nuances)

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“Walled Gardens”

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Massively Centralized

yetStill Innovating

(for now)

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Key Point:

You must ask (or pay)the gatekeepers for

permission

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WHO will be thegatekeepers?

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Already There

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Remember AOL,CompuServe,

Prodigy?

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• Messages only to other users• Discussions not visible outside• Some content only available on

that service (license agreements)• Only one service at a time (dial-up)• You paid $$$ for access (usually)

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Facebook?Google?Twitter?Apple?

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Facebook GroupsGoogle+ Communities

LinkedIn GroupsAmazon Discussions

Twitter

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• Messages only to other users• Discussions not visible outside• Some content only available on

that service (license agreements)• Only one service at a time (dial-up)• You pay $$$ for access (usually)

In DataIn Attention

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Services are “free”

You are the product

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Advertising-basedmodel

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Eyeballs are needed!

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Eyeballs are needed!More data is

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Obtaining more eyeballs

Bring the next4 billion people

online!

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Facebook – Internet.orgGoogle – Project Loon,

Project Titan

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Great ideas…

… but always atrade-off.

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“Zero-rating”

Free mobile servicefor particular content

(ex. Facebook)

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Creates the “lens”through which

people experiencethe “Internet”

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“Internet” = Facebook

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Facebook Messenger

vs

email?

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Google Docs

forconference notes

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Why?

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Convenience

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Directory

and

Presence

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Simplicity

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User Experience

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WHO will be thegatekeepers?

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App Stores

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Closed, proprietarydevices

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What apps can beinstalled?

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Apps can provide anawesome user

experience, but…

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… everytime you usean app, a tiny bit ofthe open Web dies.

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Convenience

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Simplicity

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Speed

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User Experience

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WHO will be thegatekeepers?

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Access Providers

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Revenue/control

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Paid prioritization

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Throttling/Blocking

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WHO will be thegatekeepers?

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Governments

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Revenue/control

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LegislationRegulation

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Do you want to go around asking

forpermission?

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Present

Accessible /Innovative

Decentralized

Closed /Fragmented

Centralized

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Past Present Futures Choices

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“If you choose not to decide,you still have made a

choice.”

- “Free will” from Rush

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Informationdiet.com

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Consciouslychoosing

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Others ARE makingthe choice

for us

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It’s all about the trade-offs.

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“Open” is hard

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“Open” is messy,complex

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No silver bullets

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NetworkNeutrality?

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Victory in US withFCC ruling on Feb 26?

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Maybe

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On the surface, it sounds great:• No Blocking• No Throttling• No Paid Prioritization

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But…

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1. We Don’t Know What They Actually

Voted On

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2. “Forbearance”

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3. Strategically, we’vebeen saying:

The Internet is NOT the telephone network.You cannot apply the old rules of telecom

to the new world of the Internet.

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Effectively, the FCCsaid:

The Internet IS like the telephone network.The old rules of telecom DO apply to the new world of the Internet.

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Is that a good thing?

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I don’t know.

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Good News

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The FCC said theright words.

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Millions of peoplewoke up

to the issue.

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It’s all about the trade-offs.

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What are we as individuals

willing to trade inreturn for convenience

and simplicity?

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as organizations?

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as nations?

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as a global society?

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No single answer

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Present

Accessible /Innovative

Decentralized

Closed /Fragmented

Centralized

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Three Requests

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1. Spread TheseConversations

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Clueless

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Talk to your membersWrite articles/blog postsCreate podcasts / videos

Speak at events(or invite speakers)

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What future dowe want forthe Internet?

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Your help isneeded

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human voice

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your mission

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1:30pmMR 7

“Saving the Internet with the Internet” #15NTCsavewww

http://sched.co/2Dfv

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2. Examine YourOwn Operations

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Which future doesan action/usage

support?

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What services areyou using?

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How well do thoseproviders

support thefuture you

want?

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POSSE

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indiewebcamp.com

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Publish on yourOwnSite,SyndicateElsewhere

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First on your site,THEN on Facebook,

Twitter, etc.

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Caveat: sometimesthere is value inspecific contentfor those sites.

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3. Choose “open” and “decentralized”whenever possible

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(Realizing thatsometimesyou can’t)

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Three Requests:1. Spread these

conversations2. Examine your own

operations3. Choose “open”

whenever possible

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Resources• Internet Society Future Scenarios

http://www.internetsociety.org/internet/how-its-evolving/future-scenarios

• Global Internet Reporthttp://www.internetsociety.org/doc/global-internet-report

• Mary Meeker – Internet Trendshttp://www.kpcb.com/internet-trends

• Dr. Robert Pepper• (many others)

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We have a choiceof

Internet futures

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We must choosewisely…

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… while we still can.

www.internetsociety.org Image: Alan Stark (squeeks2569) on Flickr

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Thank you!

#15NTCnetadvocacyWeb: http://sched.co/2IUZNotes: http://po.st/xU00JrEval: http://po.st/OyzAfa

www.internetsociety.org

york@isoc.org

@danyork

www.internetsociety.org

Dan YorkSenior Content Strategist

Thank You!