ANC 2014 Output__LEADING Change__AIESEC India

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"LEADING Change" delivered at ANC 2014, AIESEC India (based on the SWITCH framework by Dan & Chip Heath)

transcript

Activity: Blindfolded Egg Walk

(EB Team Leaders Members)

Video: “Lead India”

https://www.youtube.com/watch?v=ErbH7dT8prk

LEADING CHANGE

What change are you trying to lead?

CHANGE…

Individual

Team

Organizational

Societal

25%. Check done.

Increased Awareness

Change = 1 thing in common

Someone has to start behaving differently.

Can you get people to start behaving in a new way?

Change = resist vs. embrace ?

Change = easy vs. hard ?

Change = Common Pattern

As a Leader, you need 3 things to influence change…

“Clocky”

Rational vs. Emotional

Tension!

Slept in?

Over-eaten?

Texting/ calling an ex?

Quit smoking? Fail?

Anger?

Rational vs. Emotional

Rider & Elephant

The Elephant

The Rider

One more thing about change…

What seems like a person problem is sometimes a situation problem!

As a Leader, you need 3 things to influence change…

Successful Change…

Clear Direction

Right Motivation

Supportive Environment

Successful Change…

Direct the Rider

Motivate the Elephant

Shape the Path

Successful Change…

Direct the Rider

Motivate the Elephant

Shape the Path

1] Direct The Rider

A. Clear Destination

Quiz: What’s the first thing you need to do when driving to a new destination?

The GPS

The Storyboard

LC ________ 2014

1…

2…

3…

B. Find Bright Spots

Problem-focus

Solution-focus

What’s working and how can we do more of it?

Getting fit!

Solving problems vs. Scaling

Successes

C. Script Critical Moves

Choose a jam (6 vs. 24)

Decision Paralysis

Obesity in the USA

Eat healthier

Critical move = 1% Milk

“I’ll set the vision & stay out of the details...”

No new expenses

1] Direct the Rider

Point to a Clear

Destination

Find the Bright Spots

Script the Critical Moves

Successful Change…

Direct the Rider

Motivate the

Elephant

Shape the Path

2] The Elephant

“Only if they understood…”

“To change behaviour, speak to people’s feelings”

A. Find the Feeling

SONAaaaaaahhhhh

B. Shrink the Change

Loyalty cards

Sense of progress

Small, Meaningful Wins

Video: “Any given Sunday”

https://www.youtube.com/watch?v=WO4tIrjBDkk

Hope = Elephant fuel

C. Grow your people

Identity

“I aspire to be the kind of person who would make this change”

Subway = sandwich artists

Disneyland = performers

Fixed vs. Growth mindset

We will struggle, we will fail, we will be knocked down…but throughout, we’ll get better, and we’ll succeed in the end.

The Project Curve

Failure vs. Learning

Am I fired?

2] Motivate the Elephant

Find the Feeling

Shrink the Change

Grow your People

Successful Change…

Direct the Rider

Motivate the Elephant

Shape the Path

Behaviour alert!

What looks like a person problem is often a… situation problem

3] Shape the Path

Video: Piano stairs vs. Escalatorshttps://www.youtube.com/watch?v=2lXh2n0aPyw

A. Tweak Environment

Traffic lights

ATMs

Amazon

Office design

B. Build Habits

“Action triggers”

Piggyback habits

Checklists

C. Rally the Herd

Unfamiliar situations

Video: “Lead India”

https://www.youtube.com/watch?v=ErbH7dT8prk

Behaviour is contagious

3] Shape the Path

Tweak the Environment

Build Habits

Rally the Herd

AIESEC International

A long journey starts with a single step, but…

A single step isn’t enough to keep the change going…

Recognize + Celebrate 1st step

Reinforcing positive behaviours

Change isn’t an event; Change is a process.

There’s no one moment when a child learns to walk; there’s a process.

There’s no one moment when your team…

Snowball effect

BIG changes start with small steps

Every situation is different, but the pattern is the same!

CHANGE follows a PATTERN

Successful Change…

Clear Direction

Right Motivation

Supportive Environment

Successful Change…

Direct the Rider

Motivate the Elephant

Shape the Path

Go on…LEAD the change!

Acknowledgement:

“SWITCH” framework by Dan & Chip Heath