‘TIS THE RECOMMERCE SEASONRetailers, Shoppers Cash-in On Post Holiday Trade

The holiday commerce period extends into January

48% of Canadians planned

to shop during the post-holiday period

1 in 8of Canadians say they occasionallyre-gift unwanted

gifts

Visit fedex.ca/holiday to find more information onshipping solutions and valuable tips on proper packaging

Returning gifts should be easy

68%

Gift cards mean post-holiday shopping

72% of those Canadians planned to shop for

themselves

to: ME

from: ME

33% of Canadians

planned to use gift cards within a month

of receiving them

USED

52%of Canadians planned on giving a gift

card this holiday

1/12Canadians will use their gift

cards online only

41%of gift cards are

saved for the right moment

71%of Canadians give gift cards so recipients can choose

what they want

Re-gifting is less common than returns

92%of Canadians complete any gift returns or

exchanges within a month

MORE THAN HALFof Canadians consider return policies as a deciding factor when

shopping online

83%of Canadians prefer to return their

items in-store