Beginning Part 91 Scheduling Wednesday, January 15, 2014

1:00 PM – 2:30 PM CST

Gerald Grady, CSX Aviation

Holly Whitaker, Exclusive Air, Inc.

New Orleans, LA | January 15, 2014

Download the NBAA Scheduler’s & Dispatcher’s Conference App Today

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Pay It Forward

Benefitting:

Dress for Success - New Orleans for Women

Volunteers of America - Greater New Orleans for Men

Drop off clothing at designated spots in the convention center.

First Time Attendee Passport Program

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• 8 stickers required

• Stickers from 5 Educational Sessions

• Visit NBAA Regional Booth # 1256

• Ambassador Resource Desk

• Visit Sponsor Universal Weather and Aviation Booth

# 525

• Must fully complete evaluation

• Must be present at Grand Prize Luncheon to win

TBD!

Guidelines to Win

Please remember to…

• Silence your mobile devices.

• If you must take a call, please exit and return quietly.

• Complete and turn in your Session Review before you

leave. Your feedback is important!

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Mardi Gras Themed Networking

and Social Evening

1700-2000

Thursday, January 16th, 2014

Great Hall

Ernest N. Morial Convention Center

900 Convention Center Blvd

New Orleans, LA 70130

Great Hall

Ernest N. Morial Convention Center

Friday, January 17th, 2014 1200-1400

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Schedulers & Dispatchers

Grand Prize Luncheon

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What skills did you bring to this job?

Organize

Details

Multi-task

Company training classes

Department un-official training

Schedulers & Dispatchers Conference

Scheduling Software Users meetings

License and re-current schools

Networking

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I am overwhelmed!

There is so much to learn… where do I start?

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The Request…

By phone?

By email?

By online reservation request?

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REQUESTED

RECEIVED

REVIEWED

RECONFIRMED

The 4 R’s

Maintenance

Status

Daily….Is the aircraft available to fly?

• Determine days of trip and inspection schedule

Pre-flight

• Mechanic pre-flight requirements

• Pilot requirements

Post-flight

• Mechanical requirements

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Maintenance

Responsibilities

Aircraft Airworthiness

• Define Communication Process

Aircraft Cleanliness

• Define Communication Process

Operational Capability

• Minimum Equipment List (MEL)

• Diminished Capabilities

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Crew Scheduling

Crew Assignments

PIC vs. SIC Qualifications

Crew Availability

Hard Days Off

Crew Training – Approved by FAA

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Crew Scheduling

FARs (Federal Aviation Regulations)

Specific Guidelines

10/24

14 Duty Day

10 hrs of Flight Time

Extended Crew Duty Day

3-Pilot Crew

Rest Area

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Crew Scheduling

Cabin Attendant / Flight Attendant

Duty Restrictions

Operational Restrictions

Crew Swap Scenarios

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Confirming a Trip

Details: Form / E-mail / Faxed

Fill Travel Itinerary

Complete Passenger Manifest

Catering Requirements

• Passenger allergies and food preferences

Transportation Requirements

Airport / FBO’s

Facility vs. Fuel – how to decide

FBO Capabilities; ie. Hangar, Deicing, GPU, etc.

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Confirming a Trip

Passengers / Complete Names / Lead Passenger / Contact

Number

Full name with middle name vs initial

Date of birth for no fly list conflicts

Passenger Identification

Government issued photo identification

Passport

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Confirming a Trip

Baggage Amount

Size

Approximate Weights

Oversize Items – Skis and Golf Clubs

Special Assistance

Child Seats

Assistance Boarding

Wheelchair

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Confirming a Trip

Handling Changes During Trip

Who can approve changes

• Passenger

• Home Office

Contacting Crew Directly – with boundaries relative to duty time

Crew Business Cards

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Confirming a Trip

Detailed Itinerary

Forms of Communication

• Email

• Fax

• iPad

• Text

Flight Following

Customer Requirements

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International Operations

Permits

Determine if over-flight permits required for route of flight

Determine Alternates

Lead time and information needed to obtain permits

How to obtain permits

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International Operations

Slots

Determine if arrival and departure slots are needed

Specify the lead time to obtain slots

Specify duration of the slots (+/- minutes)

Determine if parking is required and criteria

ATC Airway slots (Europe, Middle East, Asia etc.)

Know operating hours of handlers and control tower

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Airports of Concern

– Slots: LGA, JFK, CYYZ

– Mountain Airports: EGE, ASE, SUN, RIF, TEX, MTJ, JAC

– Short Runways: HTO, SSI, PDK

– Noise sensitive and curfews: BCT, SMO, SNA

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Helpful Websites

Airport Information www.acukwik.com

Airport Trip Planner www.universalweather.com

Airport Details www.airnav.com

www.aopa.org

Air Charter Guide www.aircharterguide.com

Aviation Related Calculator www.csgnetwork.com/aviationconverters.html

Air Traffic Control System www.fly.faa.gov/flyfaa/usmap.jsp

CDC – Traveler’s Health www.cdc.gov/travel/index.htm

Air Traffic Services (formerly GA Desk) www.airtraffic@nbaa.com

FlightAware www.flightaware.com

International Civil Aviation Organization www.icao.int/index.html

National Business Aviation (NBAA) www.nbaa.org

Restrictions – International Aviation www.faa.gov/AIRPORTS_AIRTRAFFIC/

Special Traffic Management (e-STMP) www.fly.faa.gov/estmp

State Department Travel http://travel.state.gov/

Time and Date www.timeanddate.com

Time Zone Converter www.timezoneconverter.com/index.shtml

U.S. Customs – Traveler Information http://www.cbp.gov/

Visas www.g3visas.com

Weather www.weather.com / www.weathertap.com

If I had only known:

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Questions?

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