Copyright  ©  2015  Splunk  Inc.  

Client  &  Virtual  User  Experience  Monitoring  mit  Splunk  

Helge  Klein,  (Citrix  CTP  und  MicrosoI  MVP)    uberAgent  Robert  Panholzer,  Channel  Sales  Manager  DACH  René  Siekermann,    Senior  Sales  Engineer  DACH  

2  

Macht  Maschinendaten  zugreiQar,  nutzbar    und  wertvoll  für  jedermann.  

2  

Wie  sehen  Maschinendaten  aus?  Sources  

Order  Processing  

Twi1er  

Care  IVR  

Middleware    Error  

Maschinendaten  enthalten  wertvolle  InformaYonen  Customer  ID   Order  ID  

Customer’s  Tweet    

Time  WaiYng  On  Hold  

Twi\er  ID  

Product  ID  

Company’s  Twi\er  ID  

Customer  ID  Order  ID  

Customer  ID  

Sources  

Order  Processing  

Twi1er  

Care  IVR  

Middleware    Error  

Maschinendaten  enthalten  wertvolle  InformaYonen  Order  ID  

Customer’s  Tweet    

Time  WaiYng  On  Hold  

Product  ID  

Company’s  Twi\er  ID  

Order  ID  

Customer  ID  

Twi\er  ID  

Customer  ID  

Customer  ID  

Sources  

Order  Processing  

Twi1er  

Care  IVR  

Middleware    Error  

IT  OperaYons  

ApplicaYon  Delivery  

Developer  Pla]orm  (REST  API,  SDKs)  

Business  AnalyYcs  

Industrial  Data  and  Internet  of  

Things  

6  

Delivers  Value  Across  IT  and  the  Business  

Business  AnalyYcs  

Industrial  Data  and  Internet  of  

Things  

Security,    Compliance  and  Fraud  

Splunk  Architektur  

8  

Mehr  als  600  Apps  

API  SDKs   UI  

Server,  Storage,  Network  

Server  VirtualizaYon  

OperaYng  Systems  

Custom    ApplicaYons  

Business    ApplicaYons  

Cloud  Services  

App  Performance  Monitoring  TickeYng/Other  

Web  Intelligence  

Mobile  ApplicaYons  

Stream  

uberAgent  for  Splunk  Windows  monitoring  with  a  strong  focus  on  user  experience  

Why  are  my  logons  taking  so  long?  

Which  applications  are  being  run  by  our  users?  

Which  websites  generate  that  load  in  the  browser?  

uberAgent  components  

Data  collection  agent  

•  Runs  on  monitored  endpoints  

•  Small  footprint:  15  MB  RAM  Less  than  0.5%  CPU  No  disk  IO  

•  Deployment  options:  Splunk  Deployment  server  Any  software  distribution  product  

Splunk  dashboard  app  

•  Runs  on  the  Splunk  servers  

•  UI  for  uberAgent  

•  Data  visualization,  search,  etc.  

•  Source  code  provided  Customizations  easily  possible  

uberAgent  architecture  A  Terminal  servers  &  VDI  

PCs  &  laptops  Agent  

Agent  

Dashboards  

Universal  Forwarder  

Universal  Forwarder  

uberAgent  architecture  B  Terminal  servers  &  VDI  

PCs  &  laptops  Agent  

Agent  

Dashboards  

Demo  

Q&A    info@helgeklein.com  rpanholzer@splunk..com  rsiekermann@splunk.com