Developing Effective Leaders with Checkpoint 360 Feedback

Post on 07-Nov-2014

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Best Practices to implimenting 360 Feedback for Leadership Development using Checkpoint 360 as an example

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Developing Effective Leaders with Checkpoint 360 Feedback

John Caspole, Assessment Specialist760-434-9877

JohnCaspole@AssessmentSpecialists.com

360° Review Process

• Motivates behavior change

• Builds Skills

• Measures improvement

• Part of Strategic Plan

• Ongoing

360° Review ProcessManagerDirect Report

Direct Report

Direct Report

Peer

Peer

Peer Manager Boss

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

Defining Participants

• Self is manager of focus

• One or Two Bosses?

• Direct Reports for at least 90 days!

• Peers – Do not report to self, but self turns to them in support of their departments goals and objectives!

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

Setting up 360s Effectively!

• Start at the top of the organization!

• Introduce & Educate it Professionally!

• Let the self pick respondents!

• Emphasize need to respect respondents!

• Have boss approve respondents!

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

Strategies for Follow Up!

• Who will see the results?

• Self and/or Boss?

• Who will debrief?

• We can or we train you to!

• Additional Resources for Development

• Is the boss engaged?

• Repeating the Checkpoint!JohnCaspole@AssessmentSpecialists.com

(760) 434-9877

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

Following up on 360 Feedback!

• Schedule meeting with boss and self to review 360 Feedback!

• Schedule Interactive Skill Builders!

• Pick outside training as needed!

• Schedule 2nd 360 & run Comparison Report in 12 – 18 months!

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

Skill Builders, Mentors and Bosses!

• Skill Builders create IDPs!

• Mentoring opportunities?

• Monitor Progress via Checkpointonline!

• Keep boss in loop and asking status!

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

Checkpoint a year later!

• Comparison Report – The process!

• Green and Growing?

• New goals for the next year!

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

The BIG PictureOrganizational Management Analysis!

• Aligning Critical Skills in the Organization!

• Is Mission Statement being practiced?

• Overall development needs of key teams?

• How direct reports rate management team?

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

This graph displays the

Current Culture of

Your Management

Team … Would you want this to

be Your Team’s

Management Skills

Priority?

How Critical do think

Alignment is to Your

companies Growth and

Effectiveness?

What issues does this

team’s results surface for

you?

ROI on 360 Feedback

• People Quit Managers not companies!

• Increase Retention, Productivity, Morale!

• Measures improvement

• Less time fixing people problems!

ManagerDirect Report

Direct Report

Direct Report

Peer

Peer

Peer Manager Boss

CEOs on average spend half their time on people challenges!

JohnCaspole@AssessmentSpecialists.com(760) 434-9877

Checkpoint 360 Estimated Costs

Assessment Specialist760-434-9877

JohnCaspole@AssessmentSpecialists.com

1. 10 Checkpoints at $32002. 10 Skill Builders $12503. Debriefings as needed at $75 per ½ hour4. Organizational Management Analysis $300-$750

Note - 1 Checkpoint equals 1 boss, 1 self & any combo of up to 10 peers/direct reports for a total of 12 in the survey. Additional respondents are $20 each. Second boss is $50

Thank you

John Caspole, Assessment Specialist760-434-9877

JohnCaspole@AssessmentSpecialists.com

Developing Effective Leaders with Checkpoint 360 Feedback