Effective

Communications Christopher Luna

April 14, 2010

Brought to you by SEBC.

Agenda

1. What makes success?

2. Preparation

3. Presence

4. Speech

5. Techniques

6. Respond

2

What makes success?

3

Define success.

Where are we

now?

Where do we want

to be?

How do we get

there?

How will we know?

Agenda

1. What makes success?

2. Preparation

3. Presence

4. Speech

5. Techniques

6. Respond

4

Preparation

Know the job

Know the interviewer

Know yourself

5

Agenda

1. What makes success?

2. Preparation

3. Presence

4. Speech

5. Techniques

6. Respond

6

Presence

Open

Calm

Control

7

Agenda

1. What makes success?

2. Preparation

3. Presence

4. Speech

5. Techniques

6. Respond

8

Speech

9

No Condescension

Humor

Instrumental

Agenda

1. What makes success?

2. Preparation

3. Presence

4. Speech

5. Techniques

6. Respond

10

Techniques

11

Observe

Mimic

Embellish

Agenda

1. What makes success?

2. Preparation

3. Presence

4. Speech

5. Techniques

6. Respond

12

Respond

13

Adjust to responses

Take advantage

In their eyes

Questions and Answers

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Suggestions The Psychology of Influence by Robert B. Cialdini

Zig Ziglar’s Secrets of Closing the Sale by Zig Ziglar

Hide a Dagger Behind a Smile by Kaihan Krippendorff

Radical Leap by Steve Farber

How to Become a Rainmaker by Jeffrey J. Fox

Why Smart Executives Fail by Sydney Finkelstein

Harvard Business Review (especially those 100 page booklets)

http://www.ted.com/ effective communications about innovative ideas

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Sources How to be a CEO by Jeffrey J. Fox

How to Win Friends and Influence People by Dale

Carnegie

Influencing Human Behavior by H. A. Overstreet

Power is the Great Motivator by David C.

McClelland and David. H. Burnham

Speak Like Churchill, Stand Like Lincoln by James

C. Humes

The Discipline of Teams by Jon R. Katzenbach and

Douglas K. Smith

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Image Citations Square peg:

http://www.pencilbugs.com/blog/2009/10/ George Washington:

http://en.wikipedia.org/wiki/George_Washington

Salsa Photo: http://www.harlomedia.com/blog/2009/08/

Star: http://freetransform.net/?p=45 Rock:

http://www.jordan.k12.ut.us/ohms/Students_index.html

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