Getting more into the box: Aggregating communications across an enterprise

transcript

April 16-18, 2013 Xplor International

User Conference & Vendor Forum 1

GETTING MORE INTO THE BOX AGGREGATING COMMUNICATIONS ACROSS AN ENTERPRISE

Joe Eremita

Pitney Bowes Inc.

Let’s take a quick journey away from your print and mail operations …

Far away…

… but stay in a business setting

Actually a variety of business settings…

…and let’s count mail.

How much ad hoc mail does your organization generate?

…and if you added it all up, how much is this mail

costing your organization?

You have time and material costs. Let’s start with time.

How long does it take a typical office worker to print and mail a single correspondence?

What are the typical material costs?

Cost of Printing a 2-page document

Cost of pre-print stationary 2¢

Cost of desktop print (2¢/page) 4¢

Cost of Envelope 2¢

Cost of post meter 2¢

Total 10¢

…and consider the intangible costs

• Inconsistency of brand

• No tracking as needed to meet regulatory requirements

• Office worker dissatisfaction

• No adherence to customer channel preference

Now let’s head back to your print and mail operations …

Mail trends vs. capacity

Capacity

Mail trends vs. capacity

Capacity

What would this do for your print and mail organization?

In-house operation

• Increase overall value to your organization

• Reduce organization overall costs

Service Bureau

• New offering to increase volumes and revenue

• Competitive differentiator

Getting more into the box...

OFFICE ENVIRONMENT #1 Submit and Status

User1 User2

Mail Piece Mail Piece Mail Piece Mail Piece Mail Piece Mail Piece Mail Piece Mail Piece

Production Job #1 Simplex, B/W, #10

Production Job #2 Simplex, Color, #10

Production Job #3 Duplex, B/W, A4

Production Job #4 Duplex, Color, #10

Print driver

Web submit

Hot-folders

Bundling

Monitor & Audit

... and getting more out.

Features / Benefits to look for

• Ability to control look and feel, while keeping some “ad hoc-ness” in the communication

• Ability to interface with established client preference for channel delivery

• Ability to track and keep reports

• Ability to work with black and white or color environment

GETTING MORE INTO THE BOX AGGREGATING COMMUNICATIONS ACROSS AN ENTERPRISE

203-796-6773

joe.eremita@pb.com

Pitney Bowes Joe Eremita

Getting more into the box: Aggregating communications across an enterprise

Technology