Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights...

Post on 19-Apr-2020

2 views 0 download

transcript

© kCura LLC. All rights reserved.

Good to Great: Optimizing Review with

5 Simple Workflow Enhancements

Dallas User Group

© kCura LLC. All rights reserved.

• You, the community, drive the user group’s topics and conversation

• kCura is here to moderate the conversation

• The more you put into the meetings the more you get out

• Surveys will go out at the end of each meeting, please fill them out!

How does a user group work

© kCura LLC. All rights reserved.

Who are you?

© kCura LLC. All rights reserved.

5 Simple Workflow Enhancements

Workspace

Setup

Review and

Analysis

Project

Completion

1. Layouts: Be consistent

and forward thinking

2. Views: Be creative

3. Pivots: A fresh look at

your data

4. Analytics: Be efficient

(save time and money)

5. Quality Control: Are you

ready to produce?

Plan for Success

from the Beginning

© kCura LLC. All rights reserved.

Workspace SetupLayouts and Views

© kCura LLC. All rights reserved.

LayoutsBe Consistent and Forward Thinking

1

© kCura LLC. All rights reserved.

Protect Previous Work

• Use an “Is Produced” field

• Create an Object Rule to lock produced documents from coding

• Recipe: Creating a read-only layout to lock produced documents

Layouts

© kCura LLC. All rights reserved.

Final Previously Produced Layout

• Transfer your layouts with each new workspace you make from that template.

• Meet with case team, be sure what to put on the layouts.

• Always keep an eye toward production

© kCura LLC. All rights reserved.

ViewsBe Creative

2

© kCura LLC. All rights reserved.

View: Privilege QC

© kCura LLC. All rights reserved.

View: Reviewer Feedback

© kCura LLC. All rights reserved.

View: Self QC

© kCura LLC. All rights reserved.

Review and AnalysisSearching and Analytics

© kCura LLC. All rights reserved.

PivotsA fresh look at your data

3

© kCura LLC. All rights reserved.

Pivot: An Unsung Hero of Relativity

© kCura LLC. All rights reserved.

Difficult to identify patterns to refocus review efforts or

cull out a large volume of non-obvious Not Responsive

documents.

Analyze your data to identify patterns and trends

across custodians, time, and more.

© kCura LLC. All rights reserved.

Pivot Profiles

© kCura LLC. All rights reserved.

Pivot Profiles: How They Help

• Used to identify domains that exist in the email sender

metadata

• Useful in identifying email sent / received from personal

accounts, junk mail, etc.

• Works best if you first filter on emails only to reduce the

number of blank results, or you can filter on a specific

pattern to narrow results

• We usually instruct people to click the grid in order to build a

filter, then utilize the save as search function in order to

facilitate batching

© kCura LLC. All rights reserved.

Pivot Profiles: How They Help

• Used to identify year / month of emails sent by key

custodians

• Can be used to QC opposing productions containing date

restrictions, or to find year / month / custodian combinations

of interest and quickly batch for review

• Filter on emails and key custodians before running – too

many custodians will make the chart difficult to read

© kCura LLC. All rights reserved.

AnalyticsBe Efficient (Save Time and Money)

4

© kCura LLC. All rights reserved.

Leverage Previous Work

• Create a Categorization Set

• Use existing coding to identify examples

• Review the results of categorization

• Recipe: Using categorization to identify hot documents

Analytics

© kCura LLC. All rights reserved.

Conceptual

Categorization

• Finds documents that are

conceptually similar

• Ranks documents to a seed

document

• Documents can be similar to

more than one seed

document

© kCura LLC. All rights reserved.

Project CompletionQuality Control for Successful Productions

© kCura LLC. All rights reserved.

Quality ControlAre You Ready to Produce?

5

© kCura LLC. All rights reserved.

After the Review

Your case team has finished the review. We need to do

a quality assurance check on the review before we can

comfortably send it out the door.

© kCura LLC. All rights reserved.

QC Layout

© kCura LLC. All rights reserved.

QC: Create a Good Layout

© kCura LLC. All rights reserved.

QC: Create a Good Report to Track Results

© kCura LLC. All rights reserved.

Sampling for Success

© kCura LLC. All rights reserved.

© kCura LLC. All rights reserved.

QC: Use Sampling to Your Benefit

1 2

© kCura LLC. All rights reserved.

QC: Save

the Results

© kCura LLC. All rights reserved.

Family Conflicts

© kCura LLC. All rights reserved.

DOC000001

DOC000002

DOC000003

DOC000004

DOC000005

DOC000006

DOC000007

DOC000008

DOC000009

DOC000010

DOC000011

DOC000012

DOC000013

DOC000014

DOC000015

DOC000016

DOC000017

DOC000018

DOC000019

DOC000020

DOC000021

DOC000022

DOC000023

DOC000024

DOC000025

DOC000026

DOC000027

Responsive

Responsive

Responsive

Not Responsive

Not Responsive

Not Responsive

Privileged

Privileged

Privileged

Responsive

Not Responsive

Not Responsive

Responsive

Privileged

Responsive

Privileged

Responsive

Responsive

Not Responsive

Responsive

1. Designation is Responsive

2. Designation is Not Responsive OR Privileged OR Not Set

3. 1 AND 2

+ Include Family

+ Include Family

Conflict Check within Family Groups

© kCura LLC. All rights reserved.

What are your workflow ideas?

© kCura LLC. All rights reserved.

Relativity Website

kcura.com/relativity

• Relativity blog and advice recipes

• White papers and case studies

• Webinars and tutorials

Relativity Solutions Team

solutions@kcura.com

Technical Support

support@kcura.com

Resources