Intercom how to steps

Post on 16-Apr-2017

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Chat software introIntercom

2016 Marketing Programs

Accept Email to join the team

You will then be added to a specific Session Team for Chats

with visitors

Keep this email as you will need it to login on the day of the event.

Update your profile Picture

How to engage in chat with a guest

All chats from the session you are assigned to will be shown hereIf lost click this

Icon to go back to chat windows

When a question comes in they get assigned a random name like Yellow Spider..

Replying appears at the bottom of the main chat window. Simply type then hit reply

You can add a note to the chat & tag someone for help on a chat. The tagged person will be sent an email if they are not logged into the chat session with your note. Use the @ symbol then

select who you want the note for.

Log in to our TEST chat page to try out the system.

Happy Chattinghttps://audienceview.com/openhouse/intercom-chat-box-test-copy/