Post on 27-Aug-2014
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Intranet systems beyond SharePoint – overview of the best alternatives
2014-05-21 / intranätverk 2014 / Gothenburg, Sweden
Perttu Tolvanen, Web & CMS Expert, @perttutolvanen
…in Scandinavia
2 © 2014 North Patrol Oy
Advisor for web & intranet renewals
- Vendor-neutral CMS consultants- Helsinki-based, but most clients
operate in Northern Europe / Scandinavia / Russia
- CMS selections and partner selections for large projects
- Founded 2012, growing
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Agenda
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Overview of the most typical
intranet concepts
Differences that have an effect
on system selection
Main challengers for SharePoint in each scenario
“The big picture”
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HR systems(Oracle, SAP, etc)
Intranet News, guidelines,
phonebook, important documents, search
Phonebook / people profiles
ERP (SAP & others)
(+ other line of business systems)
CRM
Partner extranets
WebsitesCustomer extranets
eCommerce
Custom apps
Document management
& project sites
Most typical concepts and systems
1) Social publishing
- Traditional intranets (1.0) with social features- Document management and teamwork is
mostly done using other tools and intranet is mainly seen as a communication tool
- Added complexity from multilanguage management or having complex organizational structure and/or shared operations in different countries
2) Complex social
publishing
3) Management
portal concept
- Intranet is also a place to view business reports collected from different systems
- Employees can have limited access to different 3rd party systems through intranet
4) Social publishing &
teamwork
5) Social publishing & teamwork & document
management
- Intranet is also the place for teams to discuss projects and share information.
- Profile pages are seen as ”employee’s dashboard” and a place to start their work
- Document management is seen as key feature.- Besides managing important documents the
intranet should be the main place for reviewing, editing and sharing project documents.
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Summary
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1. If your intranet is fairly traditional you have a lot of good options. Most web content management tools can work very well. If you want a more specialized tool, then systems like Atlassian Confluence or dedicated intranet products (like Interact or Igloo or local ones) should be evaluated. Many dedicated products are not very cheap though, but many of them do offer great collaboration environments (unfortunately just without proper document management).
2. If you need good multilanguage management you should probably choose a tool like EPiServer since SharePoint doesn’t work very well for complex multilanguage/region scenarios.
3. The more complex your organization is, and the more targeted/profiled/personalized features you want, the less you probably benefit from SharePoint. EPiServer and many portal tools are often better for truly complex scenarios.
4. For example, if you absolutely need to have an intranet front page that every user can personalize you should look into portals like Liferay and forget other choices.
5. If you absolutely need document management and team sites inside the intranet you don’t have many alternatives for SharePoint. Alfresco is often chosen (great Office integration), but it isn’t that great in publishing features (it is often combined with Liferay for this reason). Currently, Office integration is the main problem for most alternatives (eg. for Huddle, IBM).
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Thank you.
- Slides will be available on SlideShare http://www.slideshare.net/perttutolvanen
- Twitter: @perttutolvanen and @NorthPatrol- perttu.tolvanen@northpatrol.com- http://www.northpatrol.com