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GHOSTS IN THE MACHINEPEOPLE AND PROCESS ARE ONE
Jim Benson - @ourfounderLean Kanban Central Europe
Hamburg GermanyNovember 4, 2013
WHO AM I AND WHAT DO I SAY?…blah blah .. Personal Kanban … blah blah food … blah blah people.
@ourfounder Moduscooperandi.com
WE ARE ALL GHOSTS IN THE MACHINE
Our Systems Ape Our Pathologies
@ourfounder Moduscooperandi.com
What Does Process Do?@ourfounder Moduscooperandi.com
Actions | Roles | Victory Conditions
PROCESS IS A DESCRIPTION OF …
@ourfounder Moduscooperandi.com
Minimal Constraints | A Shared Story | Response to Market Demands
PROPER PROCESS PROVIDES:
@ourfounder Moduscooperandi.com
How Do We Create Process Now?@ourfounder Moduscooperandi.com
Evolution | Frankensteination
Updating | Sedimentation
Dreams | Fears
WE CREATE PROCESS NOT BY <X> BUT BY <Y>
@ourfounder Moduscooperandi.com
By Those External to Creation
Ignoring Obvious Inefficiencies
Meeting External Non-Value-Added Demands First
CHANGE IS “MANAGED”
@ourfounder Moduscooperandi.com
How to Steward a Process: Ghosts in the Machine@ourfounder Moduscooperandi.com
Ghosts in the Machine@ourfounder Moduscooperandi.com
@ourfounder Moduscooperandi.com
MAN NEED NOT BE DEGRADED TO A MACHINE BY BEING DENIED TO BE A GHOST IN A MACHINE.
~ GILBERT RYLE
False Dualism and Synthesis
Being and Becoming Self Awareness and Self Consciousness
PROCESS MUST EXPLORE
@ourfounder Moduscooperandi.com
“To manage, one must lead.To lead, one must understand the work that he and his people are responsible for.”
~ W. Edwards Deming
THE GOAL IS MINDFULNESS
@ourfounder Moduscooperandi.com
Warts and All | Shared Visualizations | Have the Guts to Learn |Understanding the Success of the Unsuccessful
VISUALIZE COHERENT SYSTEMS
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BELIEVE NOTHING
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QUESTIONYOUR
PROCESSES
What would make this process better | smaller | less stressful | less annoying |faster | more responsive | to provide better feedback.
RESPECT FOR PROFESSIONALISM:EXAMINE THE PROCESS
@ourfounder Moduscooperandi.com
What would make you work better | less stressed | less annoyed |faster | more responsive | able to get better feedback.
RESPECT FOR PROFESSIONALISM:EXAMINE THE PEOPLE
@ourfounder Moduscooperandi.com
These value judgments separate us from the system. They unwittingly have created a false set of dualisms (category mistakes) from which software development is now trying to escape. Balance is required for a healthy system.
GHOSTS IN THE MACHINEPEOPLE ARE THE PROCESS
@ourfounder Moduscooperandi.com
@ourfounder Moduscooperandi.com
“MAN NEED NOT BE DEGRADED TO A MACHINE BY BEING DENIED TO BE A GHOST IN A MACHINE. HE MIGHT, AFTER ALL, BE A SORT OF ANIMAL, NAMELY, A HIGHER MAMMAL. THERE HAS YET TO BE VENTURED THE HAZARDOUS LEAP TO THE HYPOTHESIS THAT PERHAPS HE IS A MAN.”
~ GILBERT RYLE
Culture Embodies People | People Embody Culture | Product Embodies Both
GHOSTS IN THE MACHINEPEOPLE ARE THE PROCESS
@ourfounder Moduscooperandi.com
@ourfounder Moduscooperandi.com
“WHENEVER THERE IS FEAR,YOU WILL GETTHE WRONG FIGURES.”
~ DEMING
No Really … Plan it, Do it, Study it, Adjust it.
GHOSTS IN THE MACHINELIKE PDSA
@ourfounder Moduscooperandi.com
Culture Embodies People | People Embody Culture | Product Embodies Both
PDSA REQUIRES A MINDFUL CULTUREAND SYSTEM
@ourfounder Moduscooperandi.com
Enthusiasts | Skeptics | Bandwagoneers
GHOSTS IN THE MACHINEPEOPLE ARE THE PROCESS AND ARE NON-UNIFORM
@ourfounder Moduscooperandi.com
Diversity ensures PDSA | Different People, Filters, Needs | Diversity Helps Breed and Destroy Robust Ideas
UNIFORMITY IS NEITHER REQUIRED NOR APPRECIATED
@ourfounder Moduscooperandi.com
@ourfounder Moduscooperandi.com
MAN NEED NOT BE DEGRADED TO A MACHINE BY BEING DENIED TO BE A GHOST IN A MACHINE.
~ GILBERT RYLE
THANK YOU!
JIM BENSON | @OURFOUNDER