@stefanberg

“Lagom är bäst!”

Stefan Berg, CIO 1

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"I have very simple tastes,

I am always satisfied

with the very best.“ Oscar Wilde

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”I work harder than anyone else,

especially with details.” Gunde Svan

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Why Lean?

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Probleminsikt

• Verksamheten bedrivs i ”stuprör”

• Obefintligt flödesfokus…

• ….och framför allt dåligt kundfokus

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91% 94% 93% 94% 93% 95%

66% Avd. 3

Nöjd!

Avd. 2

Nöjd!

Avd. 5

Nöjd!

Avd. 1

Nöjd!

Avd. 4

Nöjd!

Avd. 6

Nöjd!

Kundens

uppfattning

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We need to get back to the future!

<bild på tillbaka till framtiden>

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Values

Customer

First Learning Reliable

Winning

Teams Respect

LEAN Principles

Methods

Results

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LEAN

is the way!

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THE LEAN LEADER

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“To improve is to change;

to be perfect is to change often.”

Winston Churchill

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KEEP IT SIMPLE! (hur gjorde vi?)

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Key learnings…

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”What a difference a badge makes”

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Find the right level of standardization!

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• How are things going?

• What is most important?

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Goals & Priorities

Status,

Impediments

In relation to a common, simple model

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Visualize!

→ Continuous improvement

→ Waste elimination

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implement

What?

When? $?

Future goal state

DP 1 DP 2 DP 3

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*PM Network Magazine, November 2009

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Requirements

Analysis & Design

Solution development

Test & Launch

Future goal state

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Design, Implement, Test,

Evaluate, Learn and

Adapt in increments Future goal state

What?

When? $!

Focus on effects

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Future goal state

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”Earned

Trust”

Does scrum make you agile/lean?

Team

Roadmap

Executive

Management

Production methods

Projects and

Programs

Business goals

& priorities

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RESULTS?

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Antal

Påbörjat lean-

arbete

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Business driven

IT

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Proven Agility

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Shorter

time to market …if that is what is of greatest value.

A “can do mentality”!

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+400% efficiency improvement

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From 45% to 74% Internal Customer Satisfaction

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Innovation

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We attract and

retain talent.

”You guys are actually doing

what others only talk about!”

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More Fun!

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Bäst på att vara

Lagom