Legal Intrapreneur basics - Checklist Legal · Your business case is the trailer Your innovation...

transcript

Legal Intrapreneur

basicsa.k.a. How to Take an Innovation Idea Through Testing to Business Case to Roll Out

Verity White, Legal Counsel

What is an intrapreneur?

…dreamers who do.

Those who take hands-on responsibilityfor creating innovation of any kind,

within a business…

Gilford Pinchot (1984)

IDEA TESTING BUSINESS CASE ROLL OUT

The road to innovation…

…is winding.

Take out your phoneFOR A QUICK SURVEY

http://etc.ch/5

dbwhttp://etc.ch/5dbw

WHAT BLOCKERS ARE YOU FACING ON THE ROAD TO INNOVATION?

1.IDEAS

Innovate with

intention

Not sure where to start?

Get strategic on your playground

Set some defined areas to start in.

Know your limits

Money?

Data & IT Security?

Systems?

No time?

Client take up?

Pick a type of innovation

You can just ‘do new stuff’ or slice up different approaches to innovation

strategic

where you

Decide on a playground and some rules.

Architectural Innovation

RadicalInnovation

Incremental Innovation

DisruptiveInnovation

TECHNOLOGY

Existing

NewAdapted from http://techblog.constantcontact.com/software-development/types-of-innovation/ By Jorge Lopez

limits

• Read your company’s data classification policy.

• Get friendly with your IT team.

• See results faster & easier when you use applications already in your stack.

Getting fancy

Innovation funnel

Innovation Lab

Disruptive innovation

Open innovation

Swarm innovation

Defensive innovation

Follow-the-leader

Getting started

New Stuff

Pick a type of innovation…

Think of problems you’d love to solve…

Go for quantity not quality

The real issueis selecting & spreading

the best ideas, testing quickly &

executing flawlesslyVijay Govindarajan & Jatin Desai, 'Recognize Intrapreneurs Before They Leave’,

Harvard Business Review 2013

Time to

prioritise

IDEAS TESTING BUSINESS CASE ROLL OUT

2.TEST

Observe & report

SUPER SIMPLE & POWERFUL TEST METHODS

SelfTest

Teamtest

Observe

& report

#legalmetrics

Let’s get

under the

spreadsheets…

Take out your phoneAnd open the calculator

http://etc.ch/5

dbwhttp://etc.ch/5dbw

Download these template spreadsheets from checklistlegal.com/legaltechfest

Metrics that matter

BEFORE

Legal Time spent (hours)

How long does it take each time (hours) 3

Metrics that matter

BEFORE

How many times per week is it done? 5

Metrics that matter

BEFORE

Average hourly rate of lawyer $ 100

Metrics that matter

How long does it take each time (hours) 0.5

BEFORE

Average hourly rate of lawyer $ 100

We get

30potential

insights!

From just

bits of

data…

Turn numbers into visuals to tell a story

It’s not always

about saving

money…

More metrics: Task Satisfaction

Satisfaction: Rate this legal task in the following areas from 1 - 5

VALUE 1 High Value = 5, Mid Value = 3, Low Value = 1 (How much value you feel you are adding as a legal professional by completing this task)

SKILL 1 High Skill = 5, Mid Skill = 3, Low Skill = 1 (Skill refers to level of legal knowledge, complexity, admin-heavy tasks would rate 1 or 2)

ENJOYMENT 1 High Enjoyment = 5, Mid Enjoyment = 3, Low Enjoyment = 1 (How much enjoyment you take as a legal professional in completing this task)

Task Satisfaction Index 1

Satisfaction: Rate this legal task in the following areas from 1 - 5

VALUE 2 High Value = 5, Mid Value = 3, Low Value = 1 (How much value you feel you are adding as a legal professional by completing this task)

SKILL 2 High Skill = 5, Mid Skill = 3, Low Skill = 1 (Skill refers to level of legal knowledge, complexity, admin-heavy tasks would rate 1 or 2)

ENJOYMENT 2 High Enjoyment = 5, Mid Enjoyment = 3, Low Enjoyment = 1 (How much enjoyment you take as a legal professional in completing this task)

Task Satisfaction Index 8

TASK SATISFACTION CHANGE What do job satisfaction scores indicate?

VALUE 1 Studies show that having the opportunity to use key skills and abilities to their full potential increases employee engagement. As a baseline, we consider whether the task is more or less satisfying after it is automated or otherwise innovated.SKILL 1

ENJOYMENT 1 https://www.psychologytoday.com/au/blog/good-thinking/201406/the-real-reasons-people-hate-their-jobs

Satisfaction increase/decrease 7 times more satisfying as a task

More metrics: Process time

Idea alignment withstrategy

Simplicity

Economical

Passion

Process time saved(days/month)

Lawyer time saved(days/month)

Efficiency increase(Lawyer)

Efficiency increase(Process)

Zingtree ThinkSmart Mailbox

More metrics: Compare innovation impact

Decide on prioritisation factors

Prioritisation factors

Idea alignment with strategy

Simplicity

Economical

Passion

Process time saved (days/month)

Lawyer time saved (days/month)

Efficiency increase (Lawyer)

Efficiency increase (Process)

Enter values for each factor

Prioritisation factors Zingtree ThinkSmart Mailbox

Idea alignment with strategy 50 50 10

Simplicity 35 20 50

Economical 20 10 40

Passion 50 10 0

Process time saved (days/month) 30 30 0

Lawyer time saved (days/month) 15 40 0

Efficiency increase (Lawyer) 15 20 0

Efficiency increase (Process) 45 30 0

Same data, different storiesIdea alignment with

strategy

Simplicity

Economical

Passion

Process time saved(days/month)

Lawyer time saved(days/month)

Efficiency increase(Lawyer)

Efficiency increase(Process)

Zingtree ThinkSmart Mailbox

Prioritisation factors Zingtree ThinkSmart Mailbox

Idea alignment with strategy 50 50 10

Simplicity 35 20 50

Economical 20 10 40

Passion 50 10 0

Process time saved (days/month) 30 30 0

Lawyer time saved (days/month) 15 40 0

Efficiency increase (Lawyer) 15 20 0

Efficiency increase (Process) 45 30 0

Keep poking

it with ideas…

Check how it

responds &

changes.Jurgen Appelo

3.BUSINESS CASE

Preparation +

Passion = Profit

Same data, different stories

‘Gnomes’ South ParkSeason 2, Episode 17 (16 Dec 1998)

The business case of the Underpants Gnomes

An easy-to-use, board table ready, business case

Innovate with intention

Test ideas

Test yourself, your team, & others

Generate your#legalmetrics

Create a case

Use your targeted idea & meaningful metrics to create a strategic, digestible summary of your innovation to support your passion.

Win hearts & minds to convince key stakeholders

Profit!

a.k.a. Enjoy the fruits of your innovation!

Will you go to the

movies with me…

…and pay for tickets & snacks?

Your business case is the trailer

Your innovation idea is the movie

🎥Movie trailer

💼Business Case

Field of reference Genre, cinematic styleType of innovation, area of

law, task type

Who's involved Stars, Director, ProducerProject Lead, Exec Sponsor,

Client Group

LogisticsWhen is it out, playing time,

which cinemasProject build time, when will

you have MVP

MoneyWhat kind of snacks, Is it

cheap Tuesday?How much will it cost?

WIIFYWhat’s in it for you…

Will I laugh, cry, be on the edge of my seat?

Does this idea help with my KPIs? Is it in line with company strategy?

ASSUME

NO ONE HAS TIME &

NO ONE CARES

Bruce Hardy

Build a basic business case

Pitch like a pro

This tool is [DESCRIBE IDEA]

for [USER TYPE]

who want to [THING THEY WANT TO DO]

so that they can [AWESOME REASON]

This tool is an automated legal letter builder for Channel Managerswho want to send performance warning

letters to external sales partners so that they can quickly & confidently react to poor behaviour.

From the boardroom, to the elevator

4.ROLL OUT

Know your value,

show your value.

Have you

been called

telemarketer?52

Objection handling is clarifying the value of your innovation idea

You can’t help anyone if they don’tunderstand the value

Mentally prepare answers to FAQs for your idea

The principle of Seven Touches

You have to find seven positive ways to interact with (or ‘touch’) someone before they’ll be ready to buy what you’re selling.

You already are a

Legal Intrapreneur!

Take hands-on responsibility for creating innovation…

…even if it is just trying new stuff!

Thank younow go innovate!

Verity WhiteTemplates: checklistlegal.com/legaltechfest

Socials: @checklistlegal

Thanks to SlidesCarnival & Unsplash for preso template & photos.

Legal Intrapreneur basics - Checklist Legal · Your business case is the trailer Your innovation...

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