mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

transcript

THE EMC STORYThe Road Taken Makes All The Difference

Delia VetterSenior Director of BenefitsEMC Corporation

NORWAYranks #1 in per-

capita health care spending –

the only country higher than the U.S.

times as much

U.S. Healthcare spending

compared to other nations

times LESS

The cost of 30 most popular prescription

drugs inNEW ZEALAND,

compared to U.S.

FRANCE pays the largest amount

for healthcare as a percentage of

GDP, except for…

the U.S. – which pays 40% more!

U.S Medicare and Medicaid health care spending outstripped all other countries except Norway

More than half the health care

spending in the U.S. comes from a

private source:EMPLOYERS

U.S. hospital admissions for chronic disease:

Asthma 3x medianCongestive Heart Failure 2x medianDiabetes amputation 3x median

But there’s more to the story…

To Drive Consumer BehaviorIntegrate Technology & Information

Targeted Messaging

Remote Patient Monitoring

Best Doctors

Condition Center

Personal Health Record

Health Risk Assessment

Health ManagementPrograms

Utilization PatternsDisease Management

Financial summary data includes:

Total & per capita spend

Enrollment & paid claims by health plan

Member out-of-pocket costs

Demographics

Quarterly Scorecard

Utilization data includes:

Top 10 hospitals & diagnostic categories

Top 10 prescription drugs & therapeutic classes

Rx formulary & retail/mail order distribution

Summary HealthLink statistics

Quarterly Scorecard

Health management data includes:

HealthLink statistics

Engagement in EMC programs (health coaching, smoking cessation, best doctors, etc.)

Disease management & EAP utilization metrics

Quarterly Scorecard

Observations & key findings are summarized as quick reference for EMC’s senior management.

Quarterly Scorecard

2004 2005 2006 2007 2008 2009 2010 2011 2012$0

$50,000,000

$100,000,000

$150,000,000

$200,000,000

$250,000,000

$300,000,000

$350,000,000

$400,000,000

EMC’s commitment to consumer-centric healthcare strategy has resulted in cost avoidance of $395 million since 2004

Cost Avoidance: 2004−2012

EMC Cost

National Trend

11.9%11.9%

9.4%5.7%

6.2%11.9%

HealthReference

Social Media

Self-Reported(e.g.,HRA)

A personal health management application for storing & sharing personal health data in a trusted digital vault & managing health-care services in an online marketplace

Vision For The Next Gen SMART PHR

Prescriptions Lab Results ImagesClaims

Health Data Health Programs

Employee Providers

Analytics

Health Tools & Messaging

Personal Portal

Partners

The Next Generation Personal Health Record (PHR) Platform

Future Thinking

PHR integration with HIEs

Expand collection of lab values

Advanced data analytics

Collaborative use cases

Enable image sharing

lifeIMAGEImage Enabling EMC Employees’ PHR

The Desired End Stage Workflow

EMC PHR Workflow

This is EMC’s cloud-based environment for facilities or employees to upload imaging results

EMC Image Enabled HealthLink

EMC employees’ imaging results are stored in a personal InBox hosted on EMC’s technology.

EMC Employee (Personal Imaging InBox)

She selects her most recent cardiac angiography exam, & then selects the “Share” tab.

Sophia can invite her doctor to securely view her imaging exam. To share with a doctor for the first time she enters his/her email address, and then separately shares a 12-digit access code. Her doctor then logs on to a secure URL with the access code. Sophia can revoke access at any time. In the future, Sophia will be able to select this doctor’s name from a list of potential recipients.

Her physician sees an InBox similar to Sophia’s - the exam she has shared is instantly available. He selects the “Viewer” tab to review her scan in greater detail.

Sustainability Report

mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

Health & Medicine