Post on 12-Jun-2015
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why is MRO software so complicated
…and what does the future hold?
questions, comments & arguments
paul.saunders@conduce.net
@conduce
why isn’t MRO software simpler?
@conduce paul.saunders@conduce.net questions
@conduce paul.saunders@conduce.net comments
the concorde cockpit
@conduce paul.saunders@conduce.net arguments
the airbus 380 cockpit
@conduce paul.saunders@conduce.net don’t agree?
@conduce paul.saunders@conduce.net debate?
@conduce paul.saunders@conduce.net what??
@conduce paul.saunders@conduce.net wtf??
@conduce paul.saunders@conduce.net questions
when did you last hear
this software isn’t complex
enough
@conduce paul.saunders@conduce.net questions
when did you last hear
we should get the most complex software
money can buy
@conduce paul.saunders@conduce.net questions
when did you last hear we’re happy because our
software is so complex
@conduce paul.saunders@conduce.net questions
when did you last hear
i just want to get aircraft out
of the door
@conduce paul.saunders@conduce.net questions
when did you last hear
i just want to get aircraft out
of the door
@conduce paul.saunders@conduce.net questions
when did you last hear
i just want to get aircraft out
of the door
@conduce paul.saunders@conduce.net questions
when did you last hear
i just want to get aircraft out
of the door
what do i mean by “simpler”?
@conduce paul.saunders@conduce.net your 2 cents
what do i mean by “simpler”?
@conduce paul.saunders@conduce.net your 2 cents
its about providing the
right tool for the job….
and nothing else
what do i mean by “simpler”?
@conduce paul.saunders@conduce.net your 2 cents
“perfection is achieved not when there is nothing more
to add, but when there is nothing left to take away.“
Antoine de Sainte-Expury the author of “The Little Prince”
why MRO software isn’t simpler the excuses
@conduce paul.saunders@conduce.net questions
…MRO processes are really complex
@conduce paul.saunders@conduce.net questions
why MRO software isn’t simpler
People who say “MRO processes are really complex” have never been:
@conduce paul.saunders@conduce.net questions
• Rocket scientists • Brain surgeons • Any other kind of surgeon • Infant school teachers • Enigma code crackers • Inventors of the internet • Astronauts • Mathematicians • Particle physicists • Inventors of automatic anti-sniper systems • Able to programme a VCR • Involved in Middle East peace talks • A UN weapons inspector • Google algorithm designers • Etc Etc… a very long list
People who say “MRO processes are really complex” have never been:
@conduce paul.saunders@conduce.net questions
• Rocket scientists • Brain surgeons • Any other kind of surgeons • Infant school teachers • Enigma code crackers • Inventors of the internet • Astronauts • Mathematicians • Particle physicists • Inventors of automatic anti-sniper systems • Able to programme a VCR • Involved in Middle East peace talks • A UN weapons inspector • Google algorithm designers • Etc Etc… a very long list
People who say “MRO processes are really complex” have never been:
@conduce paul.saunders@conduce.net questions
• Rocket scientists • Brain surgeons • Any other kind of surgeons • Infant school teachers • Enigma code crackers • Inventors of the internet • Astronauts • Mathematicians • Particle physicists • Inventors of automatic anti-sniper systems • Able to programme a VCR • Involved in Middle East peace talks • A UN weapons inspector • Google algorithm designers • Etc Etc… a very long list
People who say “MRO processes are really complex” have never been:
@conduce paul.saunders@conduce.net questions
• Rocket scientists • Brain surgeons • Any other kind of surgeons • Infant school teachers • Enigma code crackers • Inventors of the internet • Astronauts • Mathematicians • Particle physicists • Inventors of automatic anti-sniper systems • Able to programme a VCR • Involved in Middle East peace talks • A UN weapons inspector • Google algorithm designers • Etc Etc… a very long list
…the regulations won’t allow change
@conduce paul.saunders@conduce.net questions
why MRO software isn’t simpler
…the regulations won’t allow change
@conduce paul.saunders@conduce.net questions
why MRO software isn’t simpler
where does it say that mro software must be really complex and cannot be made simpler??
…the mro companies are to blame
@conduce paul.saunders@conduce.net questions
why MRO software isn’t simpler
…the mro companies are to blame
@conduce paul.saunders@conduce.net questions
why MRO software isn’t simpler
…maybe they don’t know any better
paradigm shift #1
@conduce paul.saunders@conduce.net questions
the hard facts for mro companies
people starting work now don’t know
a world without the internet
paradigm shift #2
@conduce paul.saunders@conduce.net questions
the hard facts for mro companies
technology is no longer a barrier
…the sales process is to blame
@conduce paul.saunders@conduce.net questions
why MRO software isn’t simpler
…the sales process is to blame
@conduce paul.saunders@conduce.net questions
why MRO software isn’t simpler
…maybe they don’t know any better
…the software vendors are to blame
@conduce paul.saunders@conduce.net questions
why MRO software isn’t simpler
…the software vendors are to blame
@conduce paul.saunders@conduce.net questions
why MRO software isn’t simpler
…maybe they don’t know any better
…the software vendors are to blame
@conduce paul.saunders@conduce.net questions
why MRO software isn’t simpler
…maybe they don’t know any better
……“well they should!!”
…its too difficult to change
@conduce paul.saunders@conduce.net questions
why MRO software isn’t simpler
how to make MRO software simpler
@conduce paul.saunders@conduce.net questions
how to make MRO software simpler
@conduce paul.saunders@conduce.net questions
its all about the user experience
how to make MRO software simpler
@conduce paul.saunders@conduce.net questions
how to make MRO software simpler
@conduce paul.saunders@conduce.net questions
how to make MRO software simpler
@conduce paul.saunders@conduce.net questions
You are not designing for you, but
designing for your users
how to make MRO software simpler
@conduce paul.saunders@conduce.net questions
don’t design for experts
how to make MRO software simpler
@conduce paul.saunders@conduce.net questions
don’t design by committee
how to make MRO software simpler
@conduce paul.saunders@conduce.net questions
hide stuff
how to make MRO software simpler
@conduce paul.saunders@conduce.net questions
shrink stuff
how to make MRO software simpler
@conduce paul.saunders@conduce.net questions
get rid of stuff
MRO software in the future
@conduce paul.saunders@conduce.net questions
work vs play
@conduce paul.saunders@conduce.net questions
MRO software in the future
work vs play
@conduce paul.saunders@conduce.net questions
MRO software in the future
work vs play
@conduce paul.saunders@conduce.net questions
MRO software in the future
work vs play
@conduce paul.saunders@conduce.net questions
MRO software in the future
work vs play
@conduce paul.saunders@conduce.net questions
MRO software in the future
mobilisation not miniaturisation
@conduce paul.saunders@conduce.net questions
MRO software in the future
mobilisation not miniaturisation
@conduce paul.saunders@conduce.net questions
MRO software in the future
screen real estate
mobilisation not miniaturisation
@conduce paul.saunders@conduce.net questions
MRO software in the future
screen real estate
mobilisation not miniaturisation
@conduce paul.saunders@conduce.net questions
MRO software in the future
battery life
mobilisation not miniaturisation
@conduce paul.saunders@conduce.net questions
MRO software in the future
network latency
mobilisation not miniaturisation
@conduce paul.saunders@conduce.net questions
MRO software in the future
device specific context
mobilisation not miniaturisation
@conduce paul.saunders@conduce.net questions
MRO software in the future
mobilisation not miniaturisation
@conduce paul.saunders@conduce.net questions
MRO software in the future
native apps vs web apps
mobilisation not miniaturisation
@conduce paul.saunders@conduce.net questions
MRO software in the future
iOS vs Android 3
mobilisation not miniaturisation
@conduce paul.saunders@conduce.net questions
MRO software in the future
everything on tablets
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
2. open architecture
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
2. open architecture
3. open source
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
2. open architecture
3. open source
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
2. open architecture
3. open source
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
2. open architecture
3. open source
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
2. open architecture
3. open source
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
2. open architecture
3. open source
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
2. open architecture
3. open source
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
2. open architecture
3. open source
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
2. open architecture
3. open source
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
2. open architecture
3. open source
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
2. open architecture
3. open source
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
2. open architecture
3. open source
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
2. open architecture
3. open source
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
2. open architecture
3. open source
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
2. open architecture
3. open source
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
2. open architecture
3. open source
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
2. open architecture
3. open source
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
2. open architecture
3. open source
a shift towards openness
@conduce paul.saunders@conduce.net questions
MRO software in the future
1. open data
2. open architecture
3. open source
laughable belief #1:
@conduce paul.saunders@conduce.net questions
barriers to mass collaboration
mass collaboration benefits OEMs not operators
laughable belief #2:
@conduce paul.saunders@conduce.net questions
barriers to mass collaboration
an operator’s data is valuable & shouldn’t be shared
what else is coming?
@conduce paul.saunders@conduce.net questions
MRO software in the future
@conduce paul.saunders@conduce.net questions
MRO software in the future
augmented reality
@conduce paul.saunders@conduce.net questions
word lens
@conduce paul.saunders@conduce.net questions
plane finder AR
@conduce paul.saunders@conduce.net questions
line engineer AR
@conduce paul.saunders@conduce.net questions
line engineer AR
@conduce paul.saunders@conduce.net questions
line engineer AR
@conduce paul.saunders@conduce.net questions
line engineer AR
@conduce paul.saunders@conduce.net questions
line engineer AR
@conduce paul.saunders@conduce.net questions
MRO software in the future
augmented reality
metadata tagging
@conduce paul.saunders@conduce.net questions
MRO software in the future
augmented reality
metadata tagging
socialisation of data
@conduce paul.saunders@conduce.net questions
MRO software in the future
augmented reality
metadata tagging
socialisation of data
more cloud based software
@conduce paul.saunders@conduce.net questions
MRO software in the future
augmented reality
metadata tagging
socialisation of data
more cloud based software
the semantic web
@conduce paul.saunders@conduce.net questions
MRO software in the future
augmented reality
metadata tagging
socialisation of data
more cloud based software
the semantic web
easier integration device specific applications
more mobility less features
lighter weight software
less bloated software
shorter development life cycles
XaaS function specific software
@conduce paul.saunders@conduce.net questions
MRO software in the future
augmented reality
metadata tagging
socialisation of data
more cloud based software
the semantic web
easier integration device specific applications
more mobility less features
lighter weight software
less bloated software
shorter development life cycles
XaaS function specific software
web 3.0
enterprise 2.0
open source
social media generation become users
hardware no longer matters
geo-location everything
service oriented architecture
html5 & css3
android 3 tablets
@conduce paul.saunders@conduce.net questions
MRO software in the future
@conduce paul.saunders@conduce.net questions
MRO software in the future
@conduce paul.saunders@conduce.net questions
MRO software in the future
@conduce paul.saunders@conduce.net questions
if somebody says to you
‘that is impossible’
@conduce paul.saunders@conduce.net questions
you should understand their statement to mean….
‘according to my very limited experience and narrow understanding of reality, that’s very unlikely’
your questions
more information…
http://blog.conduce.net
http://uxmag.com
REWORK by Jason Fried & David Heinemeir Hansson
The Visual Display of Quantitative Information by Edward Tufte
thanks to http://lostandtaken.com/ for all the background images
http://thinkvitamin.com