Post on 13-Jan-2017
transcript
© KARYA Technologies Inc.
Enterprise Collaboration Practice
Microsoft SharePoint Services
© KARYA Technologies Inc. 2
Agenda
About us
What we do ?
How we do it ?
How we do it differently ?
© KARYA Technologies Inc. 3
Agenda
About us
What we do ?
How we do it ?
How we do it differently ?
© KARYA Technologies Inc. 4
About Us
Able Leadership
Resourceful & Focused Viable & Sustainable
• Provider of High-Quality Cost Effective Enterprise Solutions which includes
o Business Software (ERP & CRM)o Technology Solutionso Data Solutionso Digital Transformation Solutions o Software Quality Assuranceo Infrastructure Services
• Current Headcount of 983. o 687 – RDD Center o 296 – Dispersed globally
• Headquartered in PA, USA with Research, Development & Delivery (RDD) center in India
• Established in 2007 by Bala Balasubramanian Group CEO
© KARYA Technologies Inc. 5
History & Evolution
Strong Technology Foundation
Functional / Business / Domain Expertise
Project Management Skills
Balanced Multi-dimensional Growth
2007 2008 2009 2010 2011 2012 2014 2015
Mobile Platform Development &
Enterprise Mobility Services
Microsoft Dynamics Practice
Microsoft Technology Solutions
.NET Framework, SharePoint, SQL Server,
MSBI, BizTalk
Infrastructure with Cloud
Enterprise Information
Management
Open Source Technology
Web Applications
Social Media Integration
Oracle Platform Technology Solutions
Quality Assurance
Big Data
More ERPs, CRMs
Internet of Things
CMMI Action Plan
Technical Expertise
Functional Skills
Business Analysis
Industry Vertical SMEs
Technical Writing
Project Management
Infrastructure with Cloud
© KARYA Technologies Inc. 6
Our Core Values
High Performance Service Organization
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Lines of Business
Enterprise Solutions
Business Software(ERP & CRM)
• Salesforce
Technology Solutions
• Digital Transformation (Web Application, Mobile Application, IoT)
• Open Source (PLs/ Frameworks, CMS DMS, Web Servers BI)
Data Solutions
• EAI
• MDM
• Data Governance
• DW/BI
Quality Solutions
• Configuration Management & Orchestrations
• Cloud Testing
• Mobile Testing
• Security Assurance
• Test Automations
• Managed Testing Services
Infrastructure Services
• Cloud Migrations & Virtualizations
• Hardware, OS, Network, Storage, Firewalls• Microsoft Dynamics
Suite (AX, NAV, GP, CRM)
• Microsoft (SQLServer, MSBI, SharePoint, Core .NET, BizTalk)
• Oracle E-Business Suite
• Oracle(Database, OBIEE, Fusion Middleware, Exadata, Web Center)
• Oracle BI
Microsoft Platform Solutions
Oracle Platform Solutions
• DevOps
Options • Ad-hoc support • Managed Services
• Data Center Management
• Microsoft BI• Power BI
© KARYA Technologies Inc. 8
Our PeopleKARYA Technologies
Group Chairman / Group CEO (USA)/CFO
CEO India / VP Global Services
Digital Solutions189
Microsoft Practice 210
Dynamics
Oracle Practice 225
Microsoft Resource Pool
Data Solutions
Data Solutions Resource PoolDB AdministratorsData Architects/ ModelersETL DevelopersReport DevelopersAnalytics DevelopersDW/BI ArchitectsIntegration ExpertsMDM SpecialistsData Governance Consultants
130811250806060605
88
Digital Solution Resource Pool
Web Application Developers
Mobile Application Developers
UI/UX Designers 13
Java 19.NET 16
iOS 23Android 31Windows 19Hybrid 50IoT Application Developers 18
Infrastructure Including Cloud 30Quality Assurance 62 DevOps 11
Delivery Manage-ment Group 91
Delivery Manage-ment Resource PoolDelivery Managers
10
Delivery Coordinators
23
Business Analysts
31
Industry Vertical SMEs
18
Technical Writers 09
Chief Architect (CTO) Global Delivery Head HR, Admin, Finance (GM)Marketing (CMO)
NAV 20
CRM 15
AX 63
GP 15
SharePoint 23SQL Server & MSBI 30Core .NET Developers
40BizTalk 04
Oracle Resource PoolDatabase 41
EBS 47
Fusion Middleware 32
PL/SQL 30
Core Java 36
Hyperion/Essbase 18
OBIEE 21
© KARYA Technologies Inc. 9
Global Footprints
KARYA’s Headquarters
Research Development & Delivery Center
Global Clients
143 Clients
75% - End users
25% - ISVs & VARs
18 Countries 10 Industry Verticals
© KARYA Technologies Inc.
Partnering With Technology Leaders
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Category Partnership Vendor
Accelerators DELL SharePoint Migration Suite
Automation Rfsmart
Business Intelligence Atlas, DOMO, Jet Reports, Prophix, Solver
Cloud Amazon Web Services, Jitterbit, Rackspace
E-Commerce Kecommerce, Magento
Enterprise Mobility Blackberry, Samsung
Field Service Industry Key2Act (Wennsoft)
Integration Scalable Data Systems EDI, Scribe, Talend
Payment Processing Bluepay, Card Connect, Charge Logic
Supply Chain Management Demand Works, e-con solutions, eBridge, Perfion (PDM)
We Partner with Leading Vendors to Combine Expertise & Provide Complete Solutions for Clients
© KARYA Technologies Inc. 12
Agenda
About us
What we do ?
How we do it ?
How we do it differently ?
© KARYA Technologies Inc. 13
Our Service Offerings
24×7×365 Production Support
KARYA offers end-to-end services to your entire SharePoint Ecosystem
Advisory Solution DeliveryContent Management
Document Management
Collaboration PortalsInternet, Intranet, Extranet
Enterprise Search
SharePoint Online
SharePoint BI
SharePoint Infrastructure
SharePoint Ecosystem
• Implementation/Upgrade• Infrastructure Setup• Installation• SharePoint Farms, Setup• Configuring SharePoint Services• Migrate – Sites, Site Collections,
List/Libraries, Projects, Folders Application & Searches
• Migration to SharePoint Online• Development – SharePoint
& .NET Platform• Quality Assurance• Training
• Entire SharePoint Ecosystem Support
• Scope: Hardware, SharePoint App, Cloud
• Types: Level 1, Level 2, Level 3
• Administration• Environment Monitoring • Troubleshooting & Recovery• Security/Access Support• Health Check & Diagnostics• Performance Optimization• Patches & Service Packs• Fully Managed Production Support
• Healthcheck Assessments & Recommendations• Enterprise Collaboration
• Portals, Yammer• Workflow Management• Content Management• Document Management
• Performance & Security
• Architecture, Planning & Roadmap• Infrastructure Plan
• On Premise / Online / Hybrid• Implementation/Upgrade /
Migration Plan• Failover & Disaster Recovery
Workflow Management
© KARYA Technologies Inc. 14
Technology Competency
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Architecture Design
Infrastructure• H/W, S/W, OS, DB• Network, Firewall, Load Balancers• Security Appliances
SharePoint Application• OOTB vs. Customization• Capacity Planning
Governance
Physical Architecture/Solution
Server Farms Services Site Collections Sites (Intranet, Extranet, Internet) List/Libraries Projects Folders Applications Search
• Branding• Content Management• Document Management• Searches• Internal & External Collaboration
• Portals• BPM including WFM• Dashboards, BI Reports
• Industry Vertical Aspects
Logical Architecture/SharePoint Building BlocksFunctional/Business Architecture
Inputs
Comprehensive Analysis
Deliverables
Requirements
© KARYA Technologies Inc. 16
Administration
• SharePoint Environment Setup - Install, Upgrade
• Administration of Microsoft servers • Active Directory• Domain Controllers, Kerberos & Group Policies • Configuring Service Applications
• MetaData, Search, User Profile, Business Connectivity, Performance Point ….
• Deployments
• Creating Migration Scripts, Job Schedules and Performance Monitoring Scripts
• Backup & Disaster Recovery Plans
• Managing end-user policy and Access Permissions• Change Management• Server Upgrades, Maintenance Fixes, Vendor-supplied Patches
Implementation / Upgrade / Migration
Operational Mode
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Core Development
Site Collections and Sites – Team Sites, Publishing Sites… Core SharePoint Development & Customization
• Branding - Creating Custom Master Pages, Site Publishing and Social Components
• Web Parts
• SharePoint Apps including Office 365
• Workflows
• InfoPath Forms
• Content Types Integrate LOB Systems with SharePoint using Business Connectivity Services Web Content Management Document Management Records Management & Compliance
New & Enhancements
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Development (Customizations & Enhancements)SOLUTION DELIVERY
• Core SharePoint• Integration• Reporting & BI• Add-Ons
First Phase Second Phase
• Solution Design• Delivery Approach• Estimates• Project Plan
Testing DeploymentDevelop-ment
Requirement Gathering Analysis
Maintenance
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Enterprise Integration for SharePointSOLUTION DELIVERY
FTP
Web Services
Messaging
ETL, EAI
• ERP/ CRM• Other DMS, CMS Data
and Image-capturing Systems
• Other LOB Systems…
• Portals• Internet• Intranet
• Commerce Solutions• Mobility
• Integration & Collaboration• Vendors• Customers• Other External Parties
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Operations, Maintenance & Support24×7×365 PRODUCTION SUPPORT
Objective• Post Go-live Stabilization• Stable State Maintenance & Support• Proactive & Reactive
• Environment Monitoring• Security Admin – User Role & Privileges• Troubleshooting• Failure Recovery• Bug Fix-related Development
• Core SharePoint• Integration - .NET, Web Services
• Pro-active Maintenance• SP, Patches, Hotfix
• Non Production Environment Management• Vendor Liaising• Deployment
• Hardware & OS• Network
• SharePoint Application• Database
Multi-Channel Multi-Level 24×7×365
Technical Support Functional Support
• Configuration & Setup
• Troubleshoot & Fix
• EU Functional Support
• How to Use it
• Comprehensive Training
• Testing Support
© KARYA Technologies Inc. 21
Reporting & Business Intelligence
• Designing, Rendering, Analyzing Microsoft Business Intelligence outputs in an Integrated Environment
• Data Summarization & Analytics using Excel Power Pivot Tools
• Role-based Access
• Data Filtering using Web parts
• Dashboards
• Integrating LOB Systems
• Microsoft Dynamics Suite – AX, NAV, GP, CRM
• Oracle-based Systems
• Salesforce CRM
• ADP Payroll
• Other 3rd Party Systems
© KARYA Technologies Inc.
Industry Vertical Features
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Health Care
Manufacturing Software & Services Telecom
Utilities
Energy
Insurance
© KARYA Technologies Inc.
Training ServicesSOLUTION DELIVERY
Curriculum Structuring
Content Sourcing &
Development
Training Delivery
Training Need Analysis Assessments
Our Approach – Custom Training
• Product Functionality Focused Training• Role-based Training
• Train the Trainer
• End User Training – Business &
Technology
• On-Job Training
• Greatly Enhances Productivity• Real-time Hands-on• Certified/Experienced Trainers
Types of Trainings Key Benefits
© KARYA Technologies Inc. 24
Advisory Services
Our Approach
• Enterprise Architecture Consulting• Infrastructure Including Cloud Enablement• Application Portfolio
• ERP/CRM • Data Management & Integration• Web/Mobile Commerce• Collaborative Systems
• Complex Business Scenarios Handling• BPM & Workflow Management• Industry Vertical Add-ons• Globalization & Localization
• Advanced Technology Incorporation• Enterprise Mobility• Warehouse Automation – RFID, Beacons• Big Data• Opensource Technologies
• Continuous Improvement Measures• Proactive • Reactive
Our Current Engagements
Analyze the Situation
Identify the Problem
Shortlist Solution Options
Evaluate Options with Working Prototypes
Recommend Best Solution
Methodology
Doc
umen
tatio
n
Detail O
rientation
Justification
© KARYA Technologies Inc. 25
KARYA’s Industry Verticalization
Industries We Serve
7% 2%
21%
51%
13%
7%
Agriculture Food & Forestry
Health care
Manufacturing
Services
Supply Chain Management
Utilities
ADVISORY
© KARYA Technologies Inc. 26
KARYA’s Industry Verticalization (Contd…)
Agriculture Food & Forestry• Dairy Products• Food & Beverage• Poultry• Wood Processing Ship Building
Health Care• Hospital• Pharmaceuticals
Utilities• Natural gas• Electricity• Telephone• Water
Services• Automotive• Carpentry• Education• Engineering- Construction/
Electrical/Electronics• Equipment Rental• Financial Services• Hotel/ Hospitality• Information Technology• Management Consultancy• Packaging• Professional Services• Thermal Solutions• Travel
Manufacturing• Discrete Automotive• Discrete Medical devices• Process Building Materials• Process Cement• Process Chemicals• Process Metal Finishing• Process Paper• Process Pharmaceuticals• Process Plastics
Supply Chain Management• Logistics/Distribution/ Transportation• Retail• Trading / Export/Import• Trading Apparel• Warehouse and Inventory Management• Whole Sale
ADVISORY
• Metal Mining• Oil & Gas
Mining
© KARYA Technologies Inc. 27
Specialized Services for ISVs / VARs / Management Consulting Firms
• Pre Sales Support (RFP, POC, Documentation)
• White Labelled Services• Roadmaps, Architecture & Planning• Installations, Setup & Configurations• Application Development
• Core Functionalities• BI / Analytics• Integration • Adv. Tech features – Mobility , RFID,
Bar Code• 24×7×365 Operations, Maintenance and
Production Support• Training• Managed Services
• Reselling
Key Benefits
• Resources• Competency• Demand Based Scalability • Dedicated if required
• White Labelling with Trust & Confidentiality• Cloud & Hosting Services• Favourable Pricing
© KARYA Technologies Inc. 28
Our Technology
Microsoft
Mobile
© KARYA Technologies Inc. 29
Our Enterprise Service Offerings
• Microsoft Platform Services• Microsoft Dynamics Suite (AX, NAV, GP, CRM )• SharePoint, SQL Server, MSBI, BizTalk, .NET,
Office 365, Azure
• Oracle Platform Services• Database, E-Business Suite, Fusion Middleware,
OBIEE, Exadata
• Digital Transformation Services• Web, Mobile, IoT
• Data Management Solutions• DW / BI, EAI, MDM, Data Governance
• Quality Assurance Services• Infrastructure Services
• Server, Hardware, Cloud, DevOps
© KARYA Technologies Inc.
Agenda
About us
What we do ?
How we do it ?
How we do it differently ?
© KARYA Technologies Inc. 31
Engagement
How we do it ?
Process
Documents Executed
Delivery Mechanism with Tool
Knowledge Transfer
Types of Engagement
Overall Process
Collaboration – Mode, Timings
Modes of Engagement
People & Logistics
Pricing
Our IT Security & Compliance Standards
© KARYA Technologies Inc. 32
Types of Engagement
Types
Opted During
Support Requests (Mostly)
Project Requests (Occasionally)
We Support you for the Hours Purchased
You Purchase certain Monthly hours, We agree scope and serve you for the hours
Resource Requests
We Offer Fully Dedicated Resources
You request certain skillset(s). We Fulfil, & you manage those Remote Resources as your team
License Requests
We help Procure Licenses
Project Requests
We Undertake Projects
You can assign us end-to-end projects
We help you purchase Microsoft, Oracle and other third-party licenses, Cloud and other Hosting spaces
• System Monitoring Break fixes & other Production Support Activities
• Application Design & Development
• Sys Admins, DBAs • Developers• QA/QC Resources
• Application Design & Development
• Infrastructure Implementations,
• Quality Assurance
• Microsoft Dynamics Licenses,
• Oracle• Dell
© KARYA Technologies Inc.
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Overall Process
Document Execution & Engagement Kick-offSign MSA, SOW, SLAFormal kick off meeting
Designate KARYA/Client POCs
Establish Client ConnectivityVPN & Preferred Access Tools
Setup Client in KDMS*
Knowledge TransferOn all aspects to our senior Functional & Technical
Consultants
Engage, Execute & DeliverAnalyze, Design, Develop, Deploy, Test,
Maintain
CollaborateContinuous Meetings, Reporting & KDMS
• High Degree of Resource Scalability• Much Faster Resolution• All Technical, Functional, Administration & Industry
Vertical experts under one roof• Judicious combination of People, Processes &
Tools
Highlights of our Engagement Process
One
-tim
e Ta
sks
Rec
urrin
g Ta
sks
* KDMS is KARYA’s Delivery Management Portal, a SharePoint based Web Application hosted on Azure
© KARYA Technologies Inc.
Documents Executed
Default SLAMaster Service Agreement
SOW
SLA
Mutual Signing of KARYA’s MSA with Default SLA
Mutual signing of the first SOW along with SLA & Engagement Kick-Off
Mutual signing of additional SOWs for subsequent projects during the course of time
© KARYA Technologies Inc.
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Knowledge Transfer
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Identify Systems Relevant to KARYA’s Scope
Gain Access to the Relevant Systems
Document Findings & Review with Client
360o Technical Analysis
360o Functional Analysis
Inventory the Client’s Enterprise System
Socialize within our Delivery/Support Team
From KARYA to ClientApproach
Objective
Understand • As-Is Scenario• Current Pain Points Document• To Fill Gaps• To Educate KARYA Support Teams
Scope
• Depends on Scope of SOW• Comprehensive or Targeted• Core Application • Add-ons or Legacy Systems (if any)
Method• Use Senior Consultants & Developers• Run Scripts, Inspect Logs• Review
• Processes• Documentations• Code Base
• Conduct Client Interviews
From Client to KARYA
Project Requests
• Design Documents – Functional & Technical• User Adoption Training & Documentation• Best Practices Documents
Support Request
• Requests Knowledge Base – Issues & Resolutions
• Operational Statistics
• User Instructions
© KARYA Technologies Inc.
Delivery Mechanism with Tool
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What is a Request? – One of the Four from the Client• Project Requests (PR) Such as
• Implementation, Upgrade• Analysis Design – Architecture, Infrastructure, BRD, TDD• Application Development – SharePoint, Integration• Documentation
• Support Requests (SR) Such as• 24×7×365 Operations, Maintenance & Prod Support
• Hardware, Software, Network, DB & SharePoint• Troubleshooting• Failure Recovery, Break Fix• Security and Access related• Infrastructure and Sys Admin Tasks • How Stuff works
• Advisory Requests (AR) Such as• System Architecture and Integration
• Intranet, CMS, DMS, BPM, Workflow Management• Project Management• Product and Process Training• Continuous Improvement
• Resource Requests (RR) Such as• Admins – SQL Server• Developers – SharePoint, CMS, DMS, .NET• Project Managers and Business Analysts
Request Management
© KARYA Technologies Inc.
Delivery Mechanism with Tool (Contd.)
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Request Pipeline
New PipelineRequest created, categorized,
estimated & client approved
Execution PipelineRequest gets worked on
Client UAT PipelineRequest undergoes Client
UAT
Billing PipelineRequest gets Invoiced
Request HistoryRequest gets Archived
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Advantages of using KDMS
• Strongly SLA driven
• Alerts and Workflows at right stages
• Works well for Project & Support Requests
• Handles Traditional & Agile Methodologies
• Complete Visibility
• Cloud-hosted and web-based solution
• Accessible anytime anywhere
• Real-time status updates on Requests
• Placeholder for relevant SDLC Documents
• Knowledge base that stores/grows – Issues &
Solutions
© KARYA Technologies Inc. 38
Collaboration – Multi - Modal
Chat
• Ability to adapt to any Client Mode of Messaging system
• Support Professional Conference Platforms like Skype, WebEx, Go To meeting, join me
Status Reporting• Sharing Project Artefacts Plans, Estimates,
Strategy & Roadmaps• Send Meeting Requests
Client System Access/Connectivity
• Static IP• Virtual Private Network (VPN)
• Cloud (DropBox)• Common Source Controls (BitBucket)
Day-to-day Task/ Activity
• Adapt to the clients existing Test Management, Bug Tracking, Task Management Tools / Usage of Common tools
• Propose a new model after POC• Usage of KARYA’s in-house tool (KDMS)
Status updates• Daily, Weekly, Monthly, Quarterly & Annual
Status Reports Sharing, Project Artefacts Plans, Estimates, Strategy & Roadmaps
Exclusive Mail group• Access only to Client & KARYA members• Send Meeting Requests
Conferencing
• Ability to adapt to any Client Mode of Conferencing
• Support Professional Conference Platforms like Skype, WebEx, Go To meeting, join me
Modes of Conferencing• Voice conferencing • Web conferencing • Video conferencing
© KARYA Technologies Inc.
Collaboration – Timings
• Project Requests will be handled in our Business Hours with 2 to 3 hours of collaboration in client’s Business Hours. • Support Requests will be fulfilled on 24×7×365 basis.
KARYAs Standard Business Hours
Sydney,Australia
Tokyo,Japan
Indian Standard Time
Dubai, UAE
Frankfurt, Germany
London,UK
NewYork, US
Los Angeles, US
2:00 PM 1:00 PM 9:30 AM 8:00 AM 6:00 AM 5:00 AM 12:00 AM 9:00 PM
2:30 PM 1:30 PM 10:00 AM 8:30 AM 6:30 AM 5:30 AM 12:30 AM 9:30 PM
3:00 PM 2:00 PM 10:30 AM 9:00 AM 7:00 AM 6:00 AM 1:00 AM 10:00 PM
3:30 PM 2:30 PM 11:00 AM 9:30 AM 7:30 AM 6:30 AM 1:30 AM 10:30 PM
4:00 PM 3:00 PM 11:30 AM 10:00 AM 8:00 AM 7:00 AM 2:00 AM 11:00 PM
4:30 PM 3:30 PM 12:00 PM 10:30 AM 8:30 AM 7:30 AM 2:30 AM 11:30 PM
5:00 PM 4:00 PM 12:30 PM 11:00 AM 9:00 AM 8:00 AM 3:00 AM 12:00 AM
5:30 PM 4:30 PM 1:00 PM 11:30 AM 9:30 AM 8:30 AM 3:30 AM 12:30 AM
6:00 PM 5:00 PM 1:30 PM 12:00 PM 10:00 AM 9:00 AM 4:00 AM 1:00 AM
6:30 PM 5:30 PM 2:00 PM 12:30 PM 10:30 AM 9:30 AM 4:30 AM 1:30 AM
7:00 PM 6:00 PM 2:30 PM 1:00 PM 11:00 AM 10:00 AM 5:00 AM 2:00 AM
7:30 PM 6:30 PM 3:00 PM 1:30 PM 11:30 AM 10:30 AM 5:30 AM 2:30 AM
8:00 PM 7:00 PM 3:30 PM 2:00 PM 12:00 PM 11:00 AM 6:00 AM 3:00 AM
8:30 PM 7:30 PM 4:00 PM 2:30 PM 12:30 PM 11:30 AM 6:30 AM 3:30 AM
9:00 PM 8:00 PM 4:30 PM 3:00 PM 1:00 PM 12:00 PM 7:00 AM 4:00 AM
9:30 PM 8:30 PM 5:00 PM 3:30 PM 1:30 PM 12:30 PM 7:30 AM 4:30 AM
10:00 PM 9:00 PM 5:30 PM 4:00 PM 2:00 PM 1:00 PM 8:00 AM 5:00 AM
10:30 PM 9:30 PM 6:00 PM 4:30 PM 2:30 PM 1:30 PM 8:30 AM 5:30 AM
11:00 PM 10:00 PM 6:30 PM 5:00 PM 3:00 PM 2:00 PM 9:00 AM 6:00 AM
11:30 PM 10:30 PM 7:00 PM 5:30 PM 3:30 PM 2:30 PM 9:30 AM 6:30 AM
12:00 AM 11:00 PM 7:30 PM 6:00 PM 4:00 PM 3:00 PM 10:00 AM 7:00 AM
Timings
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Modes of Engagement – People & Logistics
* Need based Travel
Use Cases KARYA’s SiteModes
Mode 1
Mode 2
Fully Remote (to the Client)
Client Site
• 24×7×365 Operations, Maintenance & Production Support
• Development Projects• Infrastructure Services
• Implementation Projects
• Comprehensive Industry Vertical Add-ons
• Training
Project Manager (POC) Resource Pool:• Solution Architect• System & App Administrators• Senior Developers
• Core SharePoint, CMS, DMS, MSBI• Business Analysts• QA/QC
Project Manager (POC) Resource Pool:• Solution Architect• System & App Administrators• Senior Developers
• Core SharePoint, CMS, DMS, MSBI• Business Analysts• QA/QC
Hybrid
Mode of Engagement
• None
• Project Manager (POC)• Solution Architects*• Sr. Functional
Consultants*• Sr. Technical
Consultants*• Industry Vertical SMEs*
Resource Location
© KARYA Technologies Inc.
Pricing
Option1 Pay as You Use
Option 2 Flexible Monthly
Packages
Option 3 Dedicated Resources
$24.00
$26.00
$28.00
$30.00
$32.00
$34.00
$36.00
$36
$9,720/Month for 300 Hours Service@ USD
32/Hour
$3,510/Month/Resource @ USD 27/Hour
Unit Hourly Rate
Project Based
Resource Based
KARYA Technologies Provides three different Pricing Options to choose from
Benefits of Our ModelMore the Commitment Lesser the Unit Hourly Rates and hence the Total Cost• No Commitment at all at a slight Premium• Flexible Monthly Packages in Option 2• Dedicated Resources in Option 3
All Prices Quoted are for Remote Service only – Onsite Prices vary
Most VARs and ISVs opt this through out
End Users Clients prefer this typically during Evaluation Period & for New Projects Opted during
Maintenance and Support Phase
Opted for Long Term
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KARYA Technologies Pricing Model
This Median Pricing is for Level 3 Resources Level 4 Resources will be priced 10% higherLevel 2 Resources will be priced 10% lower Level 1 Resources will be priced upto 30% lower than the Medium Pricing
Level 4 – Solutions Architects, SMEsLevel 3 – Sr. Developers, Sr. Administrators, Sr. Functional Consultants/BAs, QA LeadsLevel 2 – Developers, Administrators, Functional Consultants/BAs, Senior QAsLevel 1 – Programmers, Administrators with Basic Troubleshooting Skills
Time Based
© KARYA Technologies Inc. 42
IT Security & Compliances
Stringent IT Security Policies to Secure Clients’ Information & IT Assets
Well Defined Security Policies & Standards• Perpetual Employee Training• Periodic Review
Physical & Environmental Security• Secure Facility Inside & Out
User Access Control
Secured Communications & Operations• Authorized/Secured Information Exchange• Secured Websites• Secure Media Handling• Tele-Commuting & Mobile Computing• Information Backup• BCP & DR Sites
Network Security• Network Access Control• Security of Network Services
Monitoring & Control• Fault Logging & Reporting• System Audits
IT Compliances we are aligned withISO, PCI DSS, SOC 2, Safe Harbor, SOX
Industry Vertical Compliance we ServiceHIPAA, HL7 , FDA, CAPA, MSDS, USDA, CPSC, CPSIA
© KARYA Technologies Inc. 43
Agenda
About us
What we do ?
How we do it ?
How we do it differently ?
© KARYA Technologies Inc.
ValueEfficiency (Time, Cost, Quality)
Client Focus SLA Compliance & Professionalism
Global Delivery ModelAgile, Responsive & Communicative
Competency (Skills, Experience & Complex Problem Solvers)Solution Architects, Administrators, Functional & Technical ConsultantsBusiness Analysts, Project Managers, SMEs
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Why KARYA Technologies?
Comprehensiveness (Depth & Breadth of Services)Advisory, Delivery & 24x7 Production Support Services forArchitecture, Infrastructure, Application Design, Development, Integration & QA
© KARYA Technologies Inc. 45
Beyond Basics
Performance Tuning
Mobile Enablement
IntegrationIntranet and InternetERP/CRMBusiness IntelligenceOther LOB Systems
Industry Vertical Flavor
© KARYA Technologies Inc. 46
Our Current SharePoint Projects
• Upgrade to newer version of Microsoft SharePoint 2013/SQL Server upgrade. USA (3)
• Implementing Corporate Websites & Intranets for Enterprise Verticals; Construction, Rental and Retail. Middle
East (4)
• Implementing Business Intelligence Portals in Microsoft SharePoint with KPIs, Scorecards & Executive
Summaries USA (2)
• Migration of Enterprise Content
o Lotus Notes to Microsoft SharePoint Australia (1)
o Joomla to Microsoft SharePoint Europe (1)
• Application Maintenance and Support of various versions of Microsoft SharePoint USA (4), AUS (2), Europe (2)
• Implementing and Integrating of Dynamics Enterprise Portal in Microsoft SharePoint Middle East (2)
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© KARYA Technologies Inc. 48
QUESTIONS