Models of Embedded Librarianship: a research progress report

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Models of Embedded Librarianship: a research progress report. Catholic University of America School of Library and Information Science. Bridging the Spectrum: Symposium. David Shumaker Mary Talley January 30, 2009. * Research funded by Special Libraries Association Research Grant 2008. - PowerPoint PPT Presentation

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Models of Models of Embedded Librarianship:Embedded Librarianship:

a research progress reporta research progress report

* Research funded by Special Libraries Association Research Grant 2008

David Shumaker Mary Talley

January 30, 2009

Catholic University of AmericaSchool of Library and Information Science

Bridging the Spectrum: Symposium

STORIES FROM NEAR …

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3David Shumaker and Mary Talley

… AND FAR

EMBEDDED LIBRARIANSHIPWORKING DEFINITION

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Embedded Librarian

Integrated into Customer Groups

Collaborative Relationships

Innovative Problem Solving

Highly Innovative

Results

EMBEDDED LIBRARIANSHIP…

Turns the traditional concept of librarianship

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… AND SHIFT HAPPENS

Customer Centric

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not Library Centric

Groups not Entire Population

Specialists not Generalists

Participants not Bystanders

Trusted Advisors not Service Providers

A MODEL FOR TODAY AND

TOMORROW

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THE PROJECT: “MODELS OF EMBEDDED LIBRARIANSHIP”

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WHAT?Conduct a multi-stage, systematic analysis of

success factors in Embedded Programs

THE PROJECT: “MODELS OF EMBEDDED LIBRARIANSHIP”

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HOW?Identify Successful Embedded Programs

Study Experiences and Practices

Extract Success Factors

THE PROJECT: “MODELS OF EMBEDDED LIBRARIANSHIP”

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GOAL?Define a Model Program Others

Can Follow

RESEARCH STEPS AND TIMELINE

Literature content analysis and analysis of survey data are ongoingDavid Shumaker and Mary Talley 11

Jan. 08 July 08 Nov. 08 Apr. 09 June 09

Phase 1 survey: identify embedded librarians

Phase 2 survey: follow-up with embedded librarians identified in Phase 1

Phase 3 interviews: gain in-depth understanding from a small number of successful embedded librarians, their managers and customers

Notification of award

WHAT WE’RE LOOKING FOR

Longevity

Growth Staffing

Funding

Services

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Measures of Success

Location

Knowledge

Initiation

Documentation

Support

Funding

Marketing

Services

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WHAT WE’RE LOOKING FORSuccess Markers

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PRELIMINARY FINDINGS

of embedded librariansreport success

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success factors cited

“I have developed subject matter expertise in that

sector so I‘m pretty good at delivering results.”

“…the caveat here is that we must always deliver high

quality service to maintain credibility.”

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PRELIMINARY FINDINGSFrom the Source …

Credibility

“…personal interaction with customer, giving them feedback and

summary of work…integration with high level strategic teams at

the organizations in order to be visible to leaders and connectors

on campus…money to take division heads or new customers out

to lunch and/or to provide them with engaging, informative

interactions.”

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PRELIMINARY FINDINGSFrom the Source …

Relationships

“…highly skilled library manager who insures that corporate

management is informed and aware of our contributions.”

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PRELIMINARY FINDINGSFrom the Source …

Visibility

“Our goal with all … groups is to become a partner in their efforts;

the skills and tasks required for each are very different … We are

noted for anticipating needs, and providing a level of personal

service that is unusual and long-lasting.”

“Being part of the team seamlessly. So that you partner with

them rather than have a client/customer relationship”

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PRELIMINARY FINDINGSFrom the Source …

Partnership

… not Service

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The authors gratefully acknowledge the funding support of the Special Libraries Association

The following individuals have contributed to this

project: Wendy Miervaldis, Statistical Consultant (Part-time

Lecturer, CUA Dept. of Mathematics) Carla Miller, Graduate Research Assistant Acacia Reed, Graduate Research Assistant

David Shumaker and Mary Talley