QlikView in Public Sector

transcript

The Qlikview Story (so far…)

Dr Richard Bullock

Performance Manager

Devon and Cornwall Police

22 November 2011

Corporate Spending Review

• Significant Budget reductions

• Locally c 700 officers and 500 staff reduction

BUT

• Calls for service, crime reduction, solving

crime and local policing services to be

delivered

Delivery Through

• Modelling Demand to Resources

• Process Improvement

• Improved Intelligence

• Informed Decision Making

Business Intelligence Role

• Data Provision

• Scenario Modelling

• Informed Decision Making

• Automation of Reporting

• Improved Service Delivery (internal and

external)

Existing Database Structures

HR NSPIS

Custody Crime Command

and

Control

Other

…..

• Silo’d Data (and Reports)

• Various Reporting Media – extra cost, time and lack of

consistency in views

• Some Elements of Manual Intervention / Repetition

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Traditional Data Warehouse

Approach

• COST

• CHANGING

SOURCE

SYSTEMS

• CHANGING

USER

REQUIREMENTS

Use of Qlikview

HR NSPIS

and

Control

Other

• Joined Data (and Consistent Reports)

• One Reporting Media – reduction in cost, time and improved consistency in

views

• Reduced (and managed during implementation) elements of Manual

Intervention

http://event.on24.com/event/15/42/90/rt/1/images/thumbnail/qlikview-use.jpg

Project Plan and Delivery

Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08

Business

Case

Order

Placed

1 Week

Implementation

HR

Report

Delivered

Crime

Reporting

Delivered

Year End

Mandatory

Returns

Complete

Business Case: Data Warehouse vs Qlikview

Time Savings – Current + Future

Cost Savings – Immediate and long term

User Requirements

Traditional Approach

Specify Each Data Field Required

Map and Populate Fields

Design Report

Cycle around ad-infinitum

as different user views and

“endless” data requirements

Adopted Approach

Develop data input based on any

data field being available

Populate “standard” charts with

ability to

Minimise Charts

Fast Change Charts / Tables

Export Data out if really needed

Increased Speed in development

and reuse of common fields/charting

User selects preferred view of

information

I.T. Integration

HR NSPIS

and

Control

Other

Excel

Export Flat CSV Files

ODBC Links

Graduated approach – no need for complexity of SQL statements / automated

downloads into ETL (although is also possible)

http://event.on24.com/event/15/42/90/rt/1/images/thumbnail/qlikview-use.jpg

User Base

• Graduated Approach

Phase 1: 3 Developers

20 Core Users

(Business Analysts)

4 Main Reports

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User Base

50 Core Users

(Business Analysts, HR

and Intelligence Users)

10 Main Reports

User Base

50 Core Users

(Business Analysts, HR and

Intelligence Users)

50 Document Users

Session Users

40+ Core Documents

Sharepoint Integration

Benefits

• Cost

• Time

• Availability

• Decision Making – Performance Outcomes

• Demand Management

QlikView in Public Sector

Technology