QUALITY

QUALTIY

Quality is the degree of excellence a thing possesses

Quality is a customer perception of the value received for the price paid for the attributes of a product or service

Conformance to customer specified requirements

Fitness for use

DEFINITION OF QUALITY

Quality can be defined through five principal approaches:

1. Transcendent quality – a condition of excellence2. Product-based quality – based on a product

attribute3. User-based quality – fitness for use4. Manufacturing based quality – conformance to

requirements5. Value-based quality – the degree of excellence at

an acceptable price

WHAT IS A QUALITY PRODUCT? A quality product meets the stated as well as the implied

requirements of the customer / application

Maintains consistency in the product characteristics over long periods of time.

Continually evolves leading to enhanced performance.

Has a greater perceived value and therefore commands market/brand loyalty.

REASONS FOR POOR QUALITY:

Lack of top management commitment.

Lack of long term vision.

Lack of team spirit.

Poor quality of man power.

Lack of systems and procedures.

Poor work methods.

Lack of clarity about customer requirements.

Incorrect raw material and too frequent changes of raw

material.

Inadequate process control.

Lack of transparency regarding raw material / process.

Lack of modernisation.

Poor upkeep of machines and the departments.

Incorrect choice of machines and accessories.

Frequent run-ins and run-outs.

Poor infrastructure.

QUALITY MANAGEMENT

It’s a scientific and systematic approach to realize desired quality levels in a product on a consistent basis at a minimum cost.

STAGES IN MANAGING THE QUALITY

Quality Planning – getting the customer requirements, selection of raw material, process optimization for achieving the targets.

Quality control – monitoring the processes to reduce the variability & achieve consistency.

Quality improvement – continuous improvement by fine tuning of the processes and advanced quality assessment techniques.

QUALITY ASSURANCE

Attempts to improve and

stabilize the production, to

avoid /minimize issues that

led to the defects in the first

place – right first time

QUALITY CONTROL

Quality control is the process of maintaining given standards in the product, from the design phase to the consumer’s use of the product for a given life with given conditions.

This process consists of five phases:1.Establishing merchandising quality

standards for the finished product as regards esthetics (emotional appeal), durability, and utility.

2.Establishing specs for the raw material necessary to attain the esthetics, durability and utility spec in (1).

3.Prescribing specs for processes (machines, manpower, utilities, equipments, tools) to yield (1) with (2) during processing, packaging and shipping.

4. Prescribing quality control inspection procedures necessary to maintain the specs in (2).

5. Prescribing quality inspection procedures to maintain the specs in (3)

SPECIFICATION SHEET

Specification sheets provide important details to ensure the correct execution of garment patterns into finished garments.

They help to produce accurate samples, which improves turnaround time and simplifies communication during all stages of manufacturing and quality control.

Specification sheets include detailed technical diagrams, construction notes, finished garment measurements, fabric yields and material and trim details.

They can be tailored in terms of the format and information provided to suit the company’s needs.

Specification sheets help to improve the communication between design and production teams, clarify product requirements for the workers and help to prevent costly errors.

They are essential to improve both quality and productivity.