Talent management October 2015

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All you wanted to know about talent management in the workplace

by Toronto Training and HR

October 2015

CONTENTS3-4 Introduction5-6 Definitions7-9 Types of innovation10-11 Stages of the innovation process12-13 Competitiveness of countries regarding innovation and technology14-15 A protocol for innovation16-17 The early phase of the diffusion of innovation18-19 Direction of innovation flow20-21 Building a minimum viable innovation system22-23 Chief Leaning Officers and innovation24-26 HR practices to boost innovation27-28 Perceptions of an innovation-focused HR system29-30 The innovation ecosystem model31-32 Checklist for running a business experiment33-34 A sample innovation path35-36 Looking through an innovator’s lens37-38 Generating and sustaining everyday innovation39-41 Increasing the ability of individuals to innovate 42-45 Ways to promote innovation46-47 Propensity to innovate48-49 Innovation in Silicon Valley50-51 Conclusion, summary and questions

Page 2

Page 3

Introduction

Page 4

Introduction to Toronto Training and HR

Toronto Training and HR is a specialist training and human resources consultancy headed by Timothy Holden

10 years in banking

15 years in training and human resources

Freelance practitioner since 2006

The core services provided by Toronto Training and HR are:

Training event design

Training event delivery

HR support with an emphasis on reducing costs, saving time plus improving employee engagement and morale

Services for job seekers

Page 5

Definitions

Definitions • Innovation

• Creativity

Page 6

Page 7

Types of innovation

Types of innovation 1 of 2

Finance

• Business model

• Networking

Process

• Enabling process

• Core process

Offering

• Product performance

• Product systems

• Service

Page 8

Types of innovation 2 of 2

Delivery

• Channel

• Brand

• Customer experience

Page 9

Page 10

Stages of the innovation process

Stages of the innovation process

• Initiation

• Implementation

Page 11

Page 12

Competitiveness of countries regarding

innovation and technology

Competitiveness of countries regarding innovation and technology

• USA 9.01

• China 7.36

• Japan 6.4

• Germany 4.32

• Singapore 3.69

• France 3.62

• Canada 3.30

• UK 3.23

• Finland 3.10

• Australia 3.02

Page 13

Page 14

A protocol for innovation

A protocol for innovation

• Idea generation

• Impact

• Incubate

• Invest

• Integrate

• Improve

Page 15

Page 16

The early phase of the diffusion of innovation

The early phase of the diffusion of innovation

• Phase one

• Phase two

• Phase three

Page 17

Page 18

Direction of innovation flow

Direction of innovation flow

• Outside-in

• Inside-out

Page 19

Page 20

Building a minimum viable innovation system

Building a minimum viable innovation system

The first 90 days

• Day 1-30

• Day 20-50

• Day 20-70

• Day 45-90

• Questions to ask

Page 21

Page 22

Chief Learning Officers and innovation

Chief Learning Officers and innovation

• Motivation

• Continuous learning

• Mobile/performance support

Page 23

Page 24

HR practices to boost innovation

HR practices to boost innovation 1 of 2

• People

• Performance and reward

• Work and organization

• Communication and information

Page 25

HR practices to boost innovation 2 of 2

• Ability

• Motivation

• Opportunity

Page 26

Page 27

Perceptions of an innovation focused HR

system

Perceptions of an innovation focused HR system

• Recruitment and selection

• Training and development

• Performance management

• Compensation

• Teamwork and job characteristics

• Employee participation

Page 28

Page 29

The innovation ecosystem model

The innovation ecosystem model

• Creativity

• Education rates

• R&D

• Capital access and government programming

• Market conditions and business attitudes

Page 30

Page 31

Checklist for running a business experiment

Checklist for running a business experiment

• Purpose

• Buy-in

• Feasibility

• Reliability

• Value

Page 32

Page 33

A sample innovation path

A sample innovation path

• Ethnographic research

• Participatory research

• Evaluative research

• People and systems

• Patterns and priorities

• Problem framing

• Concept ideation

• Modelling and prototyping

• Design rationale

Page 34

Page 35

Looking through an innovator’s lens

Looking through an innovator’s lens

• Acknowledge

• Reframe

• Connect

Page 35

Page 37

Generating and sustaining everyday innovation

Generating and sustaining everyday innovation

• Brand

• Assess

• Spark

• Implement

• Sustain

Page 38

Page 39

Increasing the ability of individuals to innovate

Increasing the ability of individuals to innovate 1 of 2

• Discovery-associational thinking

• Delivery-linear thinking

Page 40

Increasing the ability of individuals to innovate 2 of 2

• Associating

• Questioning

• Observing

• Experimenting

• Networking

Page 41

Page 42

Ways to promote innovation

Ways to promote innovation 1 of 3

• Seek out the right people

• Recognize that everybody has a part to play in driving innovation

• Have an innovation process, while remembering there is no one ‘right’ process for every organization

• Communicate and listen

• Don’t just say no

Page 43

Ways to promote innovation 2 of 3

• Think strategically and keep your radar turned on at all times

• Look for collaboration opportunities everywhere

• Make sure creative efforts are valued and rewarded

• Don’t scare away innovation with a steep price for mistakes or failures

Page 44

Ways to promote innovation 3 of 3

• Be open to small-scale experiments

• Learn from people both inside and outside the organization

• Don’t neglect social media

Page 45

Page 46

Propensity to innovate

Propensity to innovate

Case study-robotic surgery in Italy

• Openness to innovation

• Fascination with new technology

Page 47

Page 48

Innovation in Silicon Valley

Innovation in Silicon Valley

• Components

• Behaviours

• Other economic regions around the world

• Lessons for businesses, entrepreneurs and venture investors

Page 49

Page 50

Conclusion, summary and questions

Page 51

Conclusion, summary and questions

Conclusion

Summary

Videos

Questions