Teamwork & High Performance Teams

What is a team?

A team is a group of people who work actively together to achieve a purpose for which they are all accountable.

Types of Teams

Teams that recommend things.

Teams that run things.

Teams that make or do things.

Teams that recommend things

Study specific problems and recommend solutionsTarget completion date and disband after completionTemporaryMust learn quickly how to work with othersAccomplish assigned taskMake good recommendations

Teams that run things

Members have responsibility for leading other groups.

Exist at all levels of responsibility

Identify organizational purposes, goals, and values

Create strategies and enlist support

Teams that make or do things

Perform ongoing tasks

Members must possess good long term working relationships

Require high energy to support day-to-day challenges

What is Teamwork?

Occurs when group members work together in ways that utilize their skills well to accomplish a purpose.

Characteristics of high performance teams

Strong core values

Turn a general sense of purpose into specific performance objectives

Possess the right mix of skills

Possess creativity

Strong core values

Guides attitudes and behaviors in proper direction

Act as internal control system for group

Turn sense of purpose into performance objectives

Gives general direction to team by being committed to specific results

Reinforce need for collective efforts as opposed to individual efforts

Posses creativity

Assists in continuous improvement

Assists in development of new products and services

Team Building

Team building is a collaborative way to gather and analyze data to improve teamwork.

It is designed to gather and analyze data on the functioning of a group and implement changes to improve teamwork.

How Team Building Works

The Process: 1. Problem or opportunity in team effectiveness

2. Data gathering and analysis

3. Planning for team improvements

4. Actions to improve team functioning

5. Evaluation of results

Approaches to Team Building

Formal retreat approach

Continuous improvement approach

Outdoor experience approach

Step 1: Problem or opportunity in team effectiveness

Step 2: Data gathering and analysis

Step 3: Planning for team improvements

Step 4: Actions to improve team functioning

Step 5: Evaluation of results

Teamwork participation by

all members

Team Building

Improving Team Processes

Definition of Process

New Member Problems

Task & Maintenance Leadership

Role & Role Dynamics

Positive Norms

Team Cohesiveness

What is a process?

A process is a series of actions, changes, or functions bringing about a result

New Member Problems

Common Problems: Participation Goals Control Relationships Processes

New Member Problems Cont’d

3 Behavior Profiles

Tough Battler

Friendly Helper

Objective Thinker

Task and Maintenance Leadership

Distributed Leadership

Task Activities

Maintenance Activities

Disruptive Behaviors

Roles and Role Dynamics

Role Ambiguity

Role Overload

Role Underload

Role Conflict

Positive Norms

Organizational & Personal Pride Norms

High-Achievement Norms

Support & Helpfulness Norms

Improvement & Change Norms

Team Cohesiveness

High Team Cohesiveness is a Positive

Conformity to Norms

Influencing Cohesiveness

Team Cohesiveness Cont’d

Targets How to Decrease Cohesion How to Increase Cohesion

Create Disagreement Goals Get Agreement Increase Heterogeneity Membership Increase Homogeneity

Restrict Within Team Interactions Enhance Within TeamMake Team Bigger Size Make Team SmallerFocus Within Team Competition Focus On Other Teams

Reward Individual Results Rewards Reward Team ResultsOpen Up to Other Teams Location Isolate From Other Teams

Disband The Team Duration Keep Team Together

Teamsand the

High Performance Workplace

Terms & Watchwords.

Type of Teams.

High Performance Culture

Causes for Teaming.

Teaming Support Tools.

Teams and the High Performance Workplace

Terms and Watchwords

Empowerment

Participation

Involvement

Cross Functional

Distributed leadership

Self-directing work teams

Polychronic culture

Multi-discipline

Team Context

Team Structure

Group dynamics

Synergy

Types of Teams

Employee Involvement Teams

Quality Circles

Cross-Functional Teams

Virtual Teams

Self-Managing Teams

High Performance Culture

Strong Corporate Culture.

Value Cultural Diversity.

Continuous Cultural Development.

Action Research at the Team Level.

Causes for Teaming

The increase in global competition

The rapid rate of change

Shrinking product cycle times

Teaming Support Tools

Telecommunications Technologies.

GroupWare.

Teaming Consulting Firms Team New England: www.teambuildingne.com Senn Delaney: www.sdlcg.com Qual Corp: www.qualcorp.com.au

Conclusion