HELLORonny Lommelen

Managing DirectorHarvey Nash Belux

AGENDA SURVEY FINDINGS

Jonathan MitchellNon-Executive Chair, CIO Practice, Harvey Nash GroupPaul OliemanDirector CIO Advisory, KPMG

PANEL

Carl Tilkin-FranssensCIO, AcertaJonathan MitchellCIO Practice, Harvey Nash GroupLieve StynenCEO, WunderkrautErwin VerstraelenCIO, Aveve

Moderated by Anthony Van De Ven, Partner, KPMG Technology Advisory

GLOBAL FINDINGSJonathan Mitchell

CIO PracticeHarvey Nash Group

Paul OliemanDirector CIO AdvisoryTechnology Advisory

KPMG Belgium

LARGEST IT LEADERSHIP STUDY IN THE WORLD

Almost 3,400 respondents

$1/4 Trillionrevenue

82 countries18 years of history

Additionalinsight

“For me…security is front of mind.”Katie Docherty, CIO, HSBC Bank Australia Limited, Sydney

“What’s changing most is my business colleagues.”

Craig CuyarGlobal CIO, Omnicom, New York City

Konstantin MakaussovHead of IT,

Jol Zhondeushі LLP,Astana, Kazakhstan

“My main focus is to implement the IT service management model.”

Sean DewhurstChange and IT Director

Partner, SSHKuwait

“Our single biggest priority is to genuinely improve collaboration, efficiently and cost effectively.”

Konstantin MakaussovHead of IT,

Zhol Zhondeushi Company LLP,Astana, Kazakhstan

“My main focus is to implement the IT service management model.”

THE WORLD IS CHANGING

Fourth industrial revolution & the rise of digital

Economic uncertainty and change

Global political and social instability

IT BUDGETS

IT leaders reporting budget increases in last 12 monthsSource: Harvey Nash / KPMG CIO Survey 2016

CIO PRIORITIES ARE CHANGING

What are the main issues your board is looking for IT to address?Source: Harvey Nash / KPMG CIO Survey 2016

REACHING BEYOND TRADITIONAL IT

ANALYTICS

HOW CIOS SPEND THEIR TIME

Center for Information Systems Research

Managing IT (45%)

Non-ITColleagues

(25%)Externalcustomers

(15%)

Nothing to do with IT

(15%)

Monday08:00

Lunch

18:00

Tuesday Wednesday Thursday Friday

HOW CIOS SPEND THEIR TIME

CIO INFLUENCE REACHES NEW PEAK

34% Report to CEO(Jump of 10% from last year,Highest in survey history)

67% Expect influence to continue to grow

57% Sit on Exec Board(Highest in survey history)

#1 CYBER SECURITY#2 SKILLS SHORTAGE #3 PROJECT SUCCESS#4 BEING AGILE, BEING DIGITAL

WHAT’S KEEPING CIOS AWAKE AT NIGHT?

Cyber issues intensifying

Greater threatMajor cyber attack in last 2 years

2016 28%2015 25%2014 22%

Less preparedCIOs feeling ‘very well prepared’

2016 22%2015 23%2014 29%

#1 CYBER ISSUES INTENSIFYING

What types of cyber threats give you most cause for concern?Source: Harvey Nash / KPMG CIO Survey 2016

ORGANISED CRIME TOP CONCERN

# 2 SKILLS SHORTAGE GROWING

IT leaders reporting they are suffering from a skills shortageSource: Harvey Nash / KPMG CIO Survey 2016

GENDER DIVERSITY IMPROVING

Female respondents / in senior roles in ITSource: Harvey Nash / KPMG CIO Survey 2016

# 3 PROJECT SUCCESS

Success of projects implemented in last 2 yearsSource: Harvey Nash / KPMG CIO Survey 2016

PROJECT SUCCESS DECREASING

2014 58%2015 57%2016 53%

Overall proportion of projects consider ‘successful’ in last 2 yearsSource: Harvey Nash / KPMG CIO Survey 2016

THE CREATIVE CIO

New relationshipsNew prioritiesNew profile

#4 BEING AGILE, BEING DIGITAL

GETTING TO GRIPS WITH DIGITAL

1; 37%

2; 16%

IT/Marketing 14%

4; 9%

5; 24%

7%

17% 19%

1 2 3

27%35%

1 2

Org’s with CDOs Enterprise-wide digital strategies

Ownership of digital strategy

DISRUPTION & INNOVATIONAppropriate resources to drive innovation?Primary sources of disruption

1; 41%

2; 59%

Source: Harvey Nash / KPMG CIO Survey 2016

INNOVATORFAST FOLLOWER

JOURNEY TO THE CLOUDReasons to invest in cloud Org’s significantly investing in cloud

Now

1-3 yrs time

Source: Harvey Nash / KPMG CIO Survey 2016

A FOCUS ON AGILITY

Agile methods(59%)

Buying Solutions (incl SaaS)(37%)

Strategic p’ships(32%)

DevOps(28%)

Steps taken to be more agile / responsive in ITSource: Harvey Nash / KPMG CIO Survey 2016

The Fourth Industrial Revolution“A fusion of technologies that is blurring the lines

between the physical, digital, and biological spheres.”Klaus Schwab, Founder and Executive Chairman,

World Economic Forum (2016)

A blueprint for success

GROWTH ORIENTATION

% IT leaders operating with an IT budget increaseSource: Harvey Nash / KPMG CIO Survey 2016

% IT LEADERS OPERATING WITH IT BUDGET INCREASE

DIVERSITY

% women in IT leadership rolesSource: Harvey Nash / KPMG CIO Survey 2016

% WOMEN IT LEADERSHIP ROLES

PANELCarl Tilkin-FranssensCIO, Acerta

Jonathan MitchellCIO Practice, Harvey Nash Group

Lieve StynenCEO, Wunderkraut

Erwin VerstraelenCIO, Aveve

Moderated by Anthony Van De Ven, Partner, KPMG Technology Advisory